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2023 Restaurant Tech EcoSystem: Nourishing the Bottom Line

In collaboration between TechTable and Vita Vera Ventures, we are pleased to share an updated 2023 Restaurant Tech Ecosystem map.

We all saw that the pandemic brought a wave of experimentation in the restaurant tech space, but we also know that tech-driven change is not always linear. 

In early 2022, we made bold predictions about the restaurant tech environment in 2023, as we anticipated numerous acquihires ahead (acquisitions primarily driven by tech talent vs strategic tech value). This was due to the tight tech labor market (at the time) and the increasingly challenging funding and interest rate conditions. 

However, with the recent wave of macro tech layoffs, the tech labor market is no longer tight, and we believe more restaurant tech companies may be forced to shut down rather than finding a soft landing through acquisition. We’ve already seen a strong reset on requirements for capital efficiency and valuations of startups in the sector. This macro shift may create potential for rollup opportunities, but many early-stage assets across the sector are overfunded single-point solutions and still subscale.

This is ironic as the need for tech-driven solutions has never been stronger, but companies without the right growth metrics will likely struggle to survive. The inflationary environment is also forcing harder decisions for operators, which may further dampen their willingness to engage with new solutions.

With that in mind, we are pleased to share our 2023 Restaurant Tech Ecosystem, which serves as a current heat map of the broader ecosystem within the US (and is clearly not exhaustive). 

Click here to enlarge/download image of map. Click here for downloadable PDF.

The Journey from Point Solutions to Comprehensive Tech Stacks

While single-point solutions for things like online ordering, loyalty programs, and delivery were popular during the pandemic, we have reached a moment now with perhaps too many point solutions in the market. 

Tech stacks that require too many logins are now in fact creating a cognitive burden for employees, rather than the intended promise of efficiency and ease of use. As a result, operators are beginning to seek integrated systems and smaller tech stacks that can do more. (See commentary in the previous section about rollup opportunities!) 

Restaurant tech advisor David Drinan succinctly identifies the near-term priority for most operators: “The restaurant industry is thirsty for technology innovation that will deliver high margin, incremental revenue.”

On the operational side, managers are still struggling with certain areas such as scheduling and inventory management. These tasks can be time-consuming, especially for independent restaurant owners who have limited resources. As a result, we have seen a growth category of solutions that can automate these functions and provide real-time data to help operators make informed decisions.

Help *Still* Wanted   

The labor shortage in the restaurant industry has been a major challenge for operators in recent years, and labor optimization is still at the top of every operator’s mind. The pandemic caused many workers to permanently leave the hospitality industry, leaving restaurants short-staffed. 

According to the National Restaurant Association, almost two-thirds of US restaurant operators say they do not have enough employees to support existing demand. Instead of replacing this lost workforce, many operators are turning to tech to automate more functions and reduce the need for human labor. 

From digital menus and ordering kiosks to automated kitchen equipment, there are many ways that technology can help restaurants operate more efficiently with fewer employees. By automating basic tasks such as taking orders and processing payments, operators can free up their staff to focus on more complex tasks that require human expertise, such as customer service and food preparation.

Another trend the restaurant industry is grappling with is the changing expectations of younger workers when it comes to the employer/employee relationship. With more emphasis on work-life balance, career development, and job satisfaction, younger workers are looking for more than just a paycheck. 

To meet these expectations, operators are looking for workforce management solutions that can help to improve engagement, development, and rewards for their employees. This includes tools for tracking and managing schedules, as well as innovative solutions for tip outs and other compensation mechanisms. By investing in these solutions, operators can not only attract and retain top talent but also improve the overall efficiency and productivity of their workforce.

Finally, it is worth noting that basic scheduling and labor management tools can have a significant impact on profitability by reducing labor costs and improving operational efficiency. By automating scheduling and timekeeping, for example, restaurants can reduce the likelihood of overstaffing or understaffing, which can be costly in terms of wasted labor or lost sales opportunities. 

In the end, the ability to leverage technology to optimize labor is critical for restaurants to remain competitive in a challenging operating environment. While kiosks and text ordering have shown promise in the QSR space, there are many other opportunities for technology to make a positive impact on the industry as a whole.

Ghost Kitchens: It’s Even More Complicated

In our 2021 restaurant tech retrospective, we had a lot to say about this growing subsector, including the challenges for success (a.k.a. profitability) within the confines of a ghost kitchen business model.  

Now, as the concept of virtual and ghost kitchens continues to evolve even further, it’s important for operators to understand the complexities involved and navigate these challenges to build successful ghost kitchen operations.

One major obstacle has been the potential for tension between virtual brands and existing businesses, where adding virtual brands can lead to direct competition with their own existing businesses. Finding the right tech and operational partner to balance between these two is key.

Additionally, ensuring food safety and maintaining quality standards across multiple brands can be a challenge. Many of the generic virtual brands have lacked distinct value or clear taste standards, leading to underwhelming food quality issues and removal from the major third-party delivery platforms.

Last Mile Magic

Making the economics work for restaurant delivery is a growing priority for the industry. This includes better interoperability between POS/Kitchen systems and delivery providers, better routing and batching systems, localized kitchens, and of course even the mode of transportation for delivery.

We are tracking over 20 companies in the North American unattended last mile category, but it is still early days with most (all?) of the solutions operating in limited geographies and customer trials. So we have left this slice off the infographic for 2023, but don’t forget to keep your eyes on the sky, as we’ve seen recent growth of backyard drone delivery companies which are proving to be faster and better for the environment (if they can outweigh the noise and regulatory concerns).

GenAI on the Menu

Tech entrepreneurs have long dreamed of personalized food recommendations, but few have succeeded in creating true personalization beyond dietary concerns, allergens, or ingredient likes/dislikes. 

However, we have now reached a unique moment where new technologies like ChatGPT will be able to create meaningful and personalized interactions with guests. This has always been the premise of a variety of AI-driven restaurant tech startups, but the ability to leverage the underlying data to engage and interact with guests in a truly personal and conversational manner is game-changing. 

By using data from previous orders and interactions alone, ChatGPT can help to create a more tailored experience for guests, from recommending menu items to offering personalized promotions. ChatGPT can become a critical part of a restaurant’s marketing team by creating content, with the ability to easily translate to different languages as well. This could give operators a crucial competitive advantage as consumers demand more personalized experiences. We have only begun to see the capabilities of ChatGPT with free templates being offered to restaurant operators already.

Moreover, conversational AI like ChatGPT can also be a valuable tool for restaurant operators seeking to understand their own operating metrics. By integrating ChatGPT into their tech stack, operators can ask natural language questions and receive real-time responses, empowering them to make informed decisions about their operations.

Emerging Restaurant Tech Concepts to Watch

  • Chat/AI across marketing and operations
  • Tech-enabled employee support and training (for example, personalized perks, tip-out options, or language choices) 
  • AI for scheduling to free up managers
  • Dynamic pricing
  • Reusable containers + tech-driven circular economy for foodservice 

Looking ahead –  As always, we welcome your thoughts and reactions, and look forward to continuing to follow this sector together in the coming years. Reach out to us: Brita@vitavc.com and hello@techtablesummit.com. 

Food Waste Innovators Wanted

If we could pick one thing in the entire food space that technology could truly solve, it would be food *waste.* It has always been an issue that has a ripple effect up and down the food chain, and the statistics have only gotten worse since the COVID-19 pandemic began in 2020.

The team at the food waste non-profit ReFED works daily to provide data-driven solutions to reduce waste and loss in the food system — and that work is the topic at the 2022 Food Waste Solutions Summit held this year on May 10-12 in Minneapolis, MN.

Food waste doesn’t just happen at the consumer level, though about one-third of the 1.4 billion tons of waste happens after the food has been placed on retail shelves or taken home to consumer kitchens. But food waste – or food loss, as some experts note – also happens earlier in the supply chain, either during manufacturing, transportation and at the very beginning at the agricultural level.

Part of the Food Waste Solutions Summit is to discover and discuss innovations designed to tackle food waste at all levels of the food chain. The Spoon has partnered with ReFED to host a session showcasing innovative technology solutions to reduce food waste, specifically in agriculture, supply chain, and consumer categories — and we’re on the hunt for the creators, entrepreneurs and problem-solvers innovating in those categories to come and tell us their story.

Applications to speak during this innovation showcase are open through Friday, March 4. If you lead any organization innovating in the above-named categories, fill out the quick application. If selected, speakers will be included in a brief “fireside chat”-style conversation with the session moderator and audience Q&A. 

We’re looking forward to meeting and hearing from food businesses, funders, policymakers, entrepreneurs and non-profits all working to solve this complex, global issue. For more info on the 2022 Food Waste Solutions Summit hosted by ReFED, visit their site.

*Note: The Spoon is a media partner for this event; this post is not part of any paid campaign.*

I Tried Viome’s Health Intelligence Test to Understand My Gut Microbiome and Biological Age

In recent years, the gut microbiome has drawn a lot of attention in the field of nutrition science for being able to tell us an extraordinary amount about our health. Viome, a personalized nutrition company founded by executive and entrepreneur Naveen Jain, offers at-home testing that allows users to get insight into their microbiome and overall health. As someone who is deeply interested in cutting-edge personalized nutrition, I was excited to try out one of Viome’s at-home testing kits.

Taking the test

Viome sent me its Health Intelligence Test, which measures stress response, biological age, and the health of your immune system, gut microbiome, cells, and mitochondria. Taking Viome’s at-home test is straightforward, and simply required both a blood and stool sample. The testing kit included all the materials needed to gather this, and supplied extra testing materials just in case you made a mistake during the collection process. I appreciated that the instructions were detailed but also easy to follow.

Once the stool and blood samples are gathered, packaged, and sealed, I just had to drop them off in a prepaid package at my local post office. Once the samples are received, Viome states that it takes about four weeks to receive the results, which is about the amount of time it took for mine.

Before you receive the results, you must take a lengthy intake survey in Viome’s user portal that asks questions about what you eat, how you sleep, stress levels, and other lifestyle questions. It took me about 40 minutes to answer all of the questions.

Background on my health

Prior to disclosing my results and experience with using Viome’s test, I think it is important to share my perceived health and lifestyle to give you more background. For the past eight years, I have followed a whole-foods, plant-based/vegan diet that incorporates a wide variety of fruits, vegetables, legumes, and grains. I do yoga and walk every day, and rock climb multiple times a week. I get plenty of outside time because I hike, stand-up paddleboard, and forage for wild foods. I do not smoke, am not a heavy drinker, and have no chronic illnesses. I have rarely taken antibiotics in my life.

The results

In general, I consider myself to be a very healthy person and feel great most of the time. Therefore, I was surprised when I received my results.

Overall, my results were not terrible, but they were not great, and certainly did not meet my expectations. The results were graded on a scale from 0 to 100 (0 being the worst, 100 being the best), and the classification of being not optimal, average, or good.

How my mitochondrial health, immune system health, and stress response health were rated in my Viome portal

My cellular and mitochondrial health were classified as “not optimal”. My gut microbiome health and immune system health was rated as “average”, while my stress response health was “good”. I am 25 years old, but my biological health was considered to be that of a 21-year-old.

Within these larger categories were subcategories that were also graded. For example, within the “gut lining” category, there were other subcategories like butyrate production pathways and gut lining health.

The number of different ingredients recommended to me

One of the things that surprised me the most was that based on my results, the company recommended 56 different ingredients for me to supplement with. This included vitamins, herbs, minerals, food extracts, amino acids, prebiotics, and probiotics “we’ve identified to improve or help maintain your scores.”

Within the Viome portal, you can see what bacteria, archaea, eukaryotes, viruses, and probiotics, are present in the “My Active Microbes” section. My test results show that my sample contained several viruses: Paprika mild mottle virus, Pepper mild mottle virus, Tobacco mild green mosaic virus, Tomato brown rugose fruit virus. These are plant diseases, so I did not understand why this showed up in my gut.

As I mentioned before, I eat a diverse whole-food diet, eat pro-and prebiotic foods, forage wild foods, and even brew my own fermented beverages. Despite my efforts to maintain a healthy gut, only one probiotic strain was identified in my sample and my active microbial diversity ranked low.

A few of the foods on the “minimize” list

The company recommends foods that you should avoid and minimize, and also foods that are considered “superfoods” for your body. My avoid list had five foods listed (tomato, paprika, alfalfa sprouts, bell pepper, and mung bean sprouts), while my minimize list consisted of nearly 80 different foods. My superfood list consisted of 17 different foods, including cabbage, apple, artichoke, and broccoli.

Understanding the results

I first felt overwhelmed and stressed about receiving my test results, and decided to share them with my primary care physician. After looking over my results she said she was not concerned at all, especially since I did not have any symptoms I was worried about. I asked her specific questions about why some of my scores were not optimal, and she said that was not her field of specialty, and in all honestly, she wasn’t even sure of who would be best to bring my test results to.

I then decided it would be best to speak with someone from Viome to discuss my results further. I was able to talk with Grant Antoine, a naturopath by training and clinical expert at Viome. The Viome test results are intended to be self-explanatory, and Antoine said, “They’re straightforward, and hopefully, you’re doing a lot of the interpretation on your own.” When I asked who would be best to take the results to for a deeper explanation, he stated that a nutritionist or health coach would be a good option.

I actually have completed my health coaching certification and felt that I still needed to take the results to someone who was more qualified than myself.

Personally, I felt as if supplementing with 56 ingredients is excessive, especially since as a young, plant-based, athletic female, I already take a decent amount of supplements. When I asked Antoine to elaborate on why this is necessary, he said that this recommendation is based on my results, questionnaire, goals, and scores, and then seeing where there might be an opportunity to improve my scores. The recommendations are based on the company’s artificial intelligence engine that calculates the best way to support your scores and gaps with food and supplement.

Purchasing 56 different supplements would be extremely pricey (and take up a lot of cupboard space), but Viome offers personalized supplements it creates for you based on your results. If I did want to follow these supplement recommendations, it would really only make sense to purchase from the company. Viome offers customized supplements for a monthly subscription fee of $150 per month, which includes all of the recommended ingredients.

When asked why I had plant viruses present in my gut, Antoine said that when we eat plants that contain these viruses, they can linger in our gut, potentially causing an immune response or affecting the gut lining. He also said, “What exactly they’re doing, how harmful they are, we don’t exactly know if I am being 100% upfront, but there are indications that they’re inflammatory.”

Conclusion

When I asked Antoine if anyone had perfect scores across all health categories, he said, “For most people, there’s, room for improvement. We do have some all-stars that come through and they’re green across the board. I would say that those are elite athletes; there are some superstars out there.”

After already spending years figuring out what foods I should avoid, and creating health and wellness routines that make me feel great, I have decided to not follow Viome’s recommendations. Even though my results were slightly alarming, Antoine said, “But you actually have a very good result. You have a really good report of your biological age. I consider that to be kind of like your overall report card grades.” Maybe if I did follow the recommendations and take the supplements, I would feel better than I could have ever imagined.

If you are interested in giving Viome’s Health Intelligence Test a try yourself, it is currently available on sale for $199 (It is normally $299). For $129 (normally $199), the Gut Intelligence Test can be purchased on its own.

Nextbite’s Alex Canter Shares Insight on Virtual Kitchen Trends in 2022

This week I spoke with Alex Canter, the CEO and a co-founder of virtual restaurant company Nextbite, to hear his perspective on what 2022 holds for virtual kitchens and restaurants.

Nextbite, based in Denver, Colorado, uses a host kitchen model where it licenses a portfolio of delivery-only restaurant brands to restaurants with excess kitchen capacity. Restaurant partners can fulfill orders under these virtual brands to augment their restaurant’s dine-in and off-premise revenue. By taking on an additional restaurant brand, a restaurant can take advantage of their slowest hours, or even when they might not be open (such as the early morning or late night).

According to Canter, while many restaurants are slowly making their way back from the challenges of COVID-19, most are still not operating at full capacity. “Out of all the restaurants in the U.S., the only restaurant I can say confidently is operating at its full potential is In-and-Out,” said Canter. “They have a line out the door from the moment they open to the moment that they close.”

But this could all change in 2022, in part to new opportunities created by virtual brands. In 2022, “restaurants are really starting to understand their potential,” said Canter. “If you think about the kitchen as a manufacturing facility for food, I would say the average kitchen is probably operating at 30% output of what it could what it can do at peak.” After seeing the spike in virtual kitchens and delivery-only brands, restaurant establishments realize that they can cash in on this too. By streamlining online ordering and offering multiple menus and concepts, restaurants can reach new customers and different demographics.

In total, Nextbite has 17 brands that Canter said have been carefully created to consider emerging dining trends both inside and outside the U.S. People’s tastes and cravings change quickly, and can be easily influenced by social platforms like Tik Tok.

So what food categories and concepts will be successful in the virtual kitchen space in 2022? According to Canter, Pizza and Chinese food – the original delivery food categories – remain very popular. He also said breakfast foods for delivery are on the rise as illustrated by Nextbite’s survey which showed that forty-five percent of consumers ranked breakfast sandwiches as one of their favorite breakfast items to order. Nextbite’s celebrity taco concept, George Lopez Taco, does really well in suburban areas where it can be difficult to find an authentic street taco.

Wiz Khalifa and Nextbite’s restaurant concept, “Hot Box”

According to Canter, Nextbite works with celebrities like Wiz Khalifa and George Lopez because a small independent restaurant would never be able to connect with a high-profile celebrity. By using one of Nextbite’s celebrity-driven brands, they can tap into a celebrity brand’s following and demand.

Finally, Canter says food preferences vary depending on where you sell and who the consumer is.

Food preference and demand “change a lot when you go from major cities to the suburbs to college campuses. Depending on the demographic, some of our brands absolutely crush it on college campus markets and some do just okay in the suburbs. There’s a lot of variety happening, but I think people’s tastes are changing so faster than ever and we’re keeping up with that by constantly innovating and launching new concepts that are meeting that demand.”

Investor Look: 10 Trends to Watch in Ag + Food Tech in 2022

Food, ocean and agtech venture fund S2G Ventures released a report citing ten catalysts that will shape intersecting industries including agriculture, food manufacturing, nutrition and food retail in 2022. The report examines the trends that are driving the transition to a climate-smart, healthy food system.

S2G — investor in several food and agtech startups — looks at technology disruption in three major categories including agricultural innovation, supply chain disruption and personalized food and nutrition.

“The food transition is still in its infancy but is being propelled by seismic tailwinds: massive demographic change spurring new consumer demand, significant advancements in the biology, chemistry and physics of food production to create new choices and now capital markets anchored by ESG that want to fund high growth, disruptive companies,” commented Sanjeev Krishnan, S2G Ventures Managing Director and Chief Investment Officer.

Farmers in the US are facing new challenges every day from nutrient-challenged soil to lack of access to capital. The S2G report describes the ways that innovation in fintech, robotics and biotech along with an increase in socially and environmentally conscious investing (ESG) will lead to the “fourth industrial revolution” in farms across the country.

The drivers of innovation in farming include:

  • Robots will increase efficiency while reducing labor needs across the food system.
  • The rise of ESG will help to digitize the farm.
  • Fintech will transform opportunities in agriculture, just as it did for the student loan and mortgage markets.
  • RNA technology that saved lives during Covid-19 will be applied to farms to save soils.

Supply chain disruptions experienced over the past two years have catalyzed both governmental institutions NGOs and the private sectors to fund and drive innovation in biotech, cellular agriculture and food waste solutions. The result according to S2G Ventures will be supply chains that are more nimble, sustainable, localized and less wasteful.

Innovations that will revolutionize supply chains include:

  • Fermentation will power the next generation of alternative protein products.
  • Cellular protein will provide consumers around the world with safe, sustainable food.
  • Adoption of food waste solutions will be recognized as both a good business practice and an essential tool for feeding the world.

Even prior to the pandemic, consumers were demonstrating a desire for better food choices and a renewed focus on ways to personalize their nutrition and healthcare. To answer this demand, food and nutrition startups are using cutting-edge bio and food science as well as AI and machine learning to develop nutrient-dense, functional and personalized food products.

Personalized food & nutrition catalysts include:

  • AI and machine learning platforms will unlock greater understanding of and use cases for plants and fungi.
  • Food will become central to the effort to prevent chronic disease and improve health outcomes.
  • Food brands and grocers will have to “personalize or perish.”

To dig into more details on areas to watch in food and agtech this year, download the full report from S2G Ventures.

Soli Organic to Advance Indoor, Soil-Based Agriculture Through Selective Breeding, AI, and Machine Learning

Soli Organic (previously known as Shenandoah Growers) is an agriculture company that operates indoor growing operations to produce organic culinary herbs. Today, the company announced two new partnerships with Rutgers University and AI/IoT company Koidra that will help enhance its cost advantage and increase the accessibility and affordability of its products.

In the multi-year partnership with Rutgers University, Soli Organic will work with plant breeding experts from the School of Environmental and Biological Sciences. The focus of the collaboration is to optimize the nutrition, flavor, aroma, and yields of selected crops. Additionally, the partners will research what crops that are not feasible for outdoor production but are potentially viable for commercial production in an indoor growing operation.

While leafy greens and herbs are often the most popular types of crops grown via indoor cultivation, there is vast potential for additional crops in this space. Dr. James (Jim) Simon, the Director of the Rutgers New Use Agriculture and Natural Plant Products Program, said, “Of the over 400,000 plant species on the planet, we consume less than 100. We have not even scratched the surface of the different flavors and textures of plants. What will be key to a sustainable future is identifying plants that offer consumers the highest nutrient density combined with flavor, texture and shelf appeal, and the lowest possible environmental impact.”

With Koidra’s artificial intelligence and machine learning technology, Soli Organic intends to automate the operation of its growing facilities. This technology will not necessarily replace human growers, but streamline operations and allow growers to make data-informed decisions. In a greenhouse setting, Koidra use of artificial intelligence, data collection, and sensing technology is able to increase yields, profitability, and consistency.

“Soli Organic is relentless in our pursuit of technologies and partnerships that support our vision to offer our retailer partners and consumers nationwide a variety of nutrient-dense, differentiated fresh products in a manner that maximizes profitability while minimizing environmental impact,” said Soli Organic’s Chief Science Officier Tessa Pocock about the new partnerships.

Soli Organic has seven growing facilities and supplies to 20,000 retailers across the country. According to the company, it is the only indoor grower that has soil-based, controlled environment growing operations. Most of the big players in this space, like Gotham Greens, Bright Farms, and Bowery Farming, use hydroponic growing methods instead.

If you have ever seen indoor-grown greens or herbs in your grocery store, you may have noticed that most of these products are a bit pricier than the standard options. Soli Organic already offers affordable herbs, but following the new partnerships, hopes to bring even more indoor-grown produce to consumers.


Wine Bottles Can Now Be Reused Thanks to Good Goods’ Return Program

You have probably heard the popular waste management phrase, “Reduce, reuse, and recycle.” The order of these words represents the hierarchy of what option is best, and that certainly applies when it comes to glass bottles. While a glass bottle is easy enough to recycle, reuse is better since recycling requires energy, water, and other resources and can even release pollutants.

When it comes to wine bottles, a New York-based startup Good Goods hopes to keep the containers out of landfill and recycling bin through its wine bottle return and reuse program. The company launched its program in New York City in 2020. Two years prior, it had launched a grab-and-go food brand in reusable containers, which gave them the framework to create the model they use now.

Today, Good Goods takes a multi-pronged approach to bottle reuse. First, they work with about 60 wine producers and brands across the U.S. and sign them up for the bottle reuse program. Then, standardized bottles (branded with Good Goods’s label along the bottom edge of the bottle) are provided to the wineries. These bottles are filled with wine, and then eventually shipped to participating retailers.

Customers then purchase bottles of wine at the participating retailers. When the wine is finished, empty wine bottles can then be returned to the same store from which it was initially purchased or to another participating retailer. Good Goods operates a customer loyalty program to incentivize the bottle return, and customers receive $1 off their next purchase.

Good Goods gathers the used bottles and brings them to its facilities, and then a third-party company sanitizes the bottles. The bottles are redistributed to wineries, and the process starts again.

A visual explanation of how Good Goods operates

According to the Good Goods, customers have returned 20,000 wine bottles to date. Over 50 retailers located in New York and New Jersey have joined the program, and the company currently has a waitlist of 100 retailers wanting to sign up. By the end of 2022, Good Goods’ goal is to expand to New York, California, Texas, and Washington and onboard 600 retailers.

The Minnow Pickup Pod

CES 2022: Minnow Shows Off Pickup Pod, an Unattended Cubby System Designed for Food Delivery

Food tech startup Minnow showed off their contactless, asynchronous smart lockers for food delivery at CES 2022 — and The Spoon got a demo and sat down to talk to CEO Steven Sperry.

Minnow began shipping the pods in the last four weeks through Hatco, a manufacturing partner who creates Minnow pods on demand. On one end of the spectrum, Hatco is serving customers where food is picked up, including restaurants, ghost kitchens, and cafeteria operators. On the other end, Minnow is focusing on selling their pods into commercial real estate including office buildings, residential spaces like apartments and condos, and college campus locations — basically, where food is delivered.

While delivery lockers aren’t a new idea, Minnow differentiates by being designed specifically for food. Each pod is insulated, lit from the inside, and includes UV lights and antimicrobial surfaces.

“We did research and found that people don’t like the idea of reaching into a dark space to get their food — they want to know that the space is clean and sterile,” said Sperry.

Not only is the Minnow pod designed for food and strong connectivity with 5G on board, it’s also providing a standardized and easier way for third-party delivery drivers to find a delivery location to drop off food without navigating secure lobbies and elevators, gated entryways or confusing campus maps.

When asked about Minnow’s support model and whether a multifamily property owner would be able to use the Minnow pod “as a service” versus a straight purchase, Sperry responded, “The purchase typically has a SAS component because the device is always connected to our servers and monitored in real-time. We monitor the food continually, we know what’s happening in every pod and in most cases, it’s considered an amenity for the residents of that building.”

The Spoon video crew was able to get a quick demo of a Minnow pod live on the CES show floor — check it out below.

CES 2022: Demo of the Minnow Pick Up Pod

In 2022, Consumers Want to Order Healthier Delivery Food

At the beginning of every year, millions of people set intentions to better themselves, and many of their resolutions revolve around health and wellness. Of course, food plays a crucial part in health, so it’s no surprise that many resolutions end up being specific to food. This year, Nextbite, a virtual restaurant company, conducted a survey to understand what exactly customers want when it comes to delivery food and their diet goals.

The company surveyed 1,046 US consumers aged 13-54 years old in December 2021. One key takeaway from the survey was that 49 percent of the consumers plan on ordering healthier delivery food in 2022. Of these consumers, 59 percent of them order food for delivery at least once a month or more, while 41 percent plan on ordering more food for delivery this year.

Eating healthier is not a surprising resolution, as it is one that often makes it in the top three most common resolutions. In the survey, 49 percent reported that they desired to eat healthier this year, and this was a top goal of consumers aged 18-34 years old. Eating healthier does not necessarily mean following a specific diet; only 6 percent of consumers said they planned on trying to follow a trend diet like Whole360 or keto.

In 2020 and 2021, we turned to comfort food to deal with the emotional and mental impacts of the COVID-19 pandemic. Yelp gathered up data in 2020 to determine what the most popular delivery items in different states were during the COVID-19 pandemic and created the map above. As you can see, many of the items, such as donuts, pizza, nachos, Belgian fries, and hot wings, would not be classified as health foods. According to DoorDash, the top two popular items ordered in 2020 were chicken sandwiches with a side of fries and mac and cheese.

Often reliant on quick-service chains, delivery food is traditionally viewed as unhealthy. However, by adding fresh and nutritious food dishes to delivery menus, restaurants, and ghost kitchens can change that perception while encouraging health-motivated customers to keep ordering food for delivery.

February is the month where upwards of 80 percent of New Year’s resolutions fail. Consumers may want to commit to vegan grain bowls and green smoothies now, but later this year, revert back to ordering hot chicken wings and deep-dish pizza. Despite the surge in the new COVID-19 variant at the moment, 2022 looks promising due to the fact children are returning back to school, adults are working in-person, and events are being held again. The way 2022 plays out may be a determining factor if consumers turn back to comfort food or stick to wholesome options.

Foodoo.ai Applies Machine Learning to Reduce Food Waste in the “Grab & Go” Sector


Almost all workplaces and college campuses offer a vending machine filled with snack items such as chips, pretzels, cookies, and candy. While shelf stable, these sugary and salty snack items are less nutritious and not nearly as tasty as fresher options like fresh sandwiches or salads. And yet these long-lasting, less healthy items persist as a mainstay in the office vending machine because fresh items expire three to four days after they are prepared, therefore increasing the risk of these products ending up in a landfill.

Foodoo.ai wants to change all that by giving offices the ability to offer fresh food without all the food waste. The Czech Republic-based startup’s mission is to provide food delivery to offices with what it calls “zero waste nutrition.” The company works with certified commercial kitchens to prepare fresh, healthy food options, delivers them to workplaces, and then uses its proprietary software and hardware to ensure little to no food is wasted.

Once Foodoo.ai’s kitchen partners finish prepping individually packaged fresh food dishes like sandwiches, veggies and dips, soups, and salads, the company then attaches an RFID (radio-frequency identification) tag to the outside of the packaging. This tag contains important information like the dish’s name, the ingredients, and the expiration date; all of this information is sent to the company’s data center.

Foodoo.ai has developed a proprietary hardware kit that can be installed into any existing refrigerator, mini-fridge, vending machine, or other food storage unit. Without the need to develop its own smart fridge or vending machine, Foodoo.ai can scale faster while also giving customers a lower-cost option that doesn’t involve swapping out their fridge.

The hardware system consists of scanners that keep track of product stock and the expiration dates. The data that is collected from the hardware is sent to Foodoo.ai’s cloud-based software, which uses machine learning to provide insight into the shelf life of products, how much product is left at the end of the day, anticipated consumption rate, user behavior, and what products are in high demand.

The grab-and-go food market has become increasingly more popular with millennials. Prepackaged, short shelf-life food items were originally considered low-quality food, often associated with gas stations or corner markets. Now, prepackaged grab-and-go food is depended on by office workers, college students, travelers, and those working or visiting hospitals.

Most people have particular food preferences, dietary restrictions, and allergies, and unfortunately, grab-and-go food cannot be customized to accommodate this. This might lead to customers picking at certain parts of the dish, and throwing the rest away. If customer demand and traffic are not accounted for, this can quickly lead to packaged fresh foods expiring and being thrown out.

According to Foodoo.ai, about 17 percent of the food it delivers to workplaces is wasted. As the company’s artificial intelligence gleans more information, Foodoo.ai believes its system can gain even more insight into food preferences and consumer behavior and help to reduce the amount of grab-and-go food wasted.


Uber Eats and Motional to Provide Driverless Food Delivery in 2022

Food delivery platform Uber Eats and driverless technology company Motional announced last week that they are partnering to pilot autonomous food deliveries. The companies plan to launch this service in Santa Monica, California, in early 2022.

The delivery vehicle provided and operated by Motional, a joint venture between Hyundai Motor Group and Aptiv, is the fully electric Hyundai IONIQ 5-based robotaxi. The scope of the autonomous delivery service will be small to start; the electric vehicles will only deliver curated meal kits from select restaurants in Santa Monica on Uber Eats.

The design of Uber Eats drone in 2019.

Although this is Uber Eat’s first attempt at developing driverless car delivery, the company actually experimented with drone delivery in 2019. The design, which included six rotors, was unveiled at the Forbes Under 30 Summit with the intention of testing it out in San Diego in 2020. The drone could apparently carry a dinner for two and had a round trip range of 12 miles. However, since the announcement in 2019, we haven’t heard any other news about the delivery drones.

Uber Eats is certainly not the only company that has taken a stab at autonomous food delivery. In 2018, Postmates (which was acquired by Uber Eats) introduced Postmates Serve, an autonomous sidewalk delivery robot and associated food delivery service platform, which has been running pilot trials in Hollywood. During summer 2021, Grubhub and Yandex announced that they would be bringing food delivery robots to college campuses. Earlier this month, 7-Eleven and Nuro announced a partnership to pilot autonomous food deliveries in Mountain View, California.

Autonomous delivery offers several benefits, including reduced delivery fees for customers and restaurants and minimal human contact. Third-party delivery services were in high demand after the start of the pandemic, and seeing that we are still not out of it, food delivery will likely continue to be a popular choice for customers staying home.

As cool as driverless and drone delivery sounds, there has yet to be a company that has really put its concept into action, especially on a large scale. Several companies have now had the chance to pilot their concepts for a few months to a few years, so maybe, 2022 will be the year we see a wider implementation of this tech.

Cream Cheese and Champagne Shortages? No Fear, Food Tech is Here to the Rescue

In the past few months, supply chain issues have been cited as a reason for major delays in everything from food to holidays gifts. Last week, USA Today published a piece detailing the food and beverages that are in demand for the holiday season but are experiencing shortages throughout the country. A Christmas meal without ham and a New Year’s Eve party without champagne might be a major bummer, but luckily, companies in the food technology space have alternative options for these popular commodities.

Cream Cheese

Cheesecake is a popular dessert option during the holiday season, and bagels with cream cheese are an easy breakfast option for visiting guests. However, according to the USA Today article, bagel shops throughout the country are experiencing shortages, and a cheesecake factory in New Jersey has had to cease production twice due to shortages. Mainstream brands like Philadelphia may be in low stock, but there are quite a few food tech companies that offer alternative cream cheese options. Nature’s Fynd uses fermentation and microbial proteins to create two flavors of cream cheese, while Miyoko’s Creamy uses cashews to craft several different varieties. Spero uses sunflower seeds to produce cream cheese flavors like pumpkin spice, herb, and blueberry.

Champagne

Popping bottles of bubbly is an iconic part of New Year’s Eve, but this year, you may find it more difficult to get your hands on champagne. According to Wine Enthusiast, we are at the beginning of a multi-year champagne shortage. You may want to start “dry January” early and try some alcohol-free sparkling wine options. A few companies that offer varieties of zero-proof champagne or sparkling wine are TÖST, Noughty, and Surely.

Chicken Tenders

With kids at home on holiday break, chicken tenders may be a favorite request for lunch. The price of chicken has been rising, and the meat industry has been experiencing labor shortages. If chicken is pricey or difficult to find, plant-based chicken is certainly one option. The plant-based space recently experienced a “chicken war” where companies were racing to get their alternative chicken products on the market quickly. As a result, Beyond and Impossible now offer chicken tenders and nuggets. Other companies like Daring, Rebellyous, Simulate, and Nowadays all offer plant-based chicken nuggets as well.

Cat and dog food

Our beloved furry family members are susceptible to food supply chain disruptions too. Owners have reported that it is more challenging to find certain wet food brands that they are used to buying. This could be the result of an aluminum shortage on top of delays within the supply chain. In the realm of food tech, Wild Earth offers plant-based pet food and is currently working on a cultivated meat pet food product.