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Android

April 22, 2018

Finedine Menu Joins 500 Startups’ to Accelerate Its Restaurant Tech Platform

VC firm and seed accelerator 500 Startups just announced the list of companies that made the cut for its 23rd accelerator class. Among them is Finedine Menu, a company which is reinventing the concept of the restaurant menu.

Finedine Menu bills itself as “a digital menu management platform.” Restauranteurs can use it to create digital menus and display them on iOS and Android tablets via the Finedine Menu app. Customers interact with the menu, clicking on items to browse available dishes and order their favorites. The app tracks this sort of behavior, so businesses can view the data and make changes to the menu based on what customers prefer.

The system has two parts: a web-based control panel and a tablet-compatible app. (The app doesn’t work with phones right now.) Once a restaurant signs up for the service, they are directed to the control panel and prompted to design their menu.

Restaurants can choose from three different Finedine Menu plans, which are based on the number of tablets the business plans to use: small is for five tablets; medium for 25; and large for 50.

Since everything is digital, there’s a huge range of info the restauranteurs can put on their menus. They can upload videos and images, change the currency, display the menu in different languages, and add deals and pairing recommendations. The system even has built-in allergen warnings they can select and display. And the beauty of digital menus is that they can be updated in real time, so anything that’s changed on the control panel will immediately change on the app, too. The platform is compatible with most POS systems.

Behind the scenes, the Finedine Menu system gathers and displays data the restaurant can use to improve both the menu itself and the food offered. That includes things like most viewed items, average ticket size, daily sales, and which items sell the most. All of this info can be viewed by restauranteurs on a dashboard in their control panel.

Finedine Menu is hardly alone here. Uncorkd‘s platform is a good example; it’s similar to Finedine Menu, only specifically for wine, beer, and other drink menus. Using the system’s analytics, a business could see things like which red wines are most popular, and how that popularity changes from night to night — and change their menus accordingly. Uncorkd’s system has over 200,000 descriptions for various beverages, which streamlines the order process, and, like Finedine Menu, Uncorkd menus can be updated in real time.

Apito is an iOS-compatible app where guests can view, order, and pay for a meal from an iPad, and even do things like request a server’s attention. The company claims it can help restaurants increase the average ticket size by 15 to 20 percent. A company called eTouch Menu also promises increased profits through upsell opportunities, and is used by the likes of Dunkin’ Donuts, Hard Rock Cafe, and various casinos and airports.

What all these companies have in common is that they’re not so much menus as they are full-on foodtech platforms. So there’s a good reason Finedine Menu also bills itself as “a technology company that serves the hospitality industry.” Digital menus are increasingly becoming sophisticated technology platforms, and it will be interesting to see how the company can further evolve this concept during its time in the 500 Startups program.

May 31, 2017

Rubin: Essential Home Will Be The “Bridge” Between Competing Smart Home Ecosystems

Last night Andy Rubin got on stage with Walt Mossberg at the Code Conference to discuss his new company.

The two spent a good chunk of the conversation talking about the Essential Phone, but when they finally got to the Essential Home, they didn’t disappoint.

I wrote yesterday about what we already knew about the Essential Home smart home product, but Andy’s discussion with Walt gave us a better understanding of the company’s strategy for the device.

Rubin and his team have (correctly) identified the main problem of the smart home as one of too many competing ecosystems. The main goal of the Essential Home is to solve for that.

Per Rubin: “One of the problems in the home is the UI problem. There are too many things you have to interact with in your home.”

While we often use that term UI to describe the various consumer interaction layers such as voice, touch or motion, Rubin is using the term more broadly here. He points to a fragmented smart home world with too many competing apps, smart home protocols, and technologies. And, as the guy behind Android, Rubin admitted that in many ways he helped create the problem.

“I feel somewhat responsible. One of things Android helped do make really easy to write a mobile app. the guy building your IoT doorbell, he’s going to write an app.”

According to Rubin, the problem with so many apps and technologies is each time a consumer walks through their smart home, they are walking through a series of competing apps and ecosystems.

“In certain ways,” said Rubin “the industry has recognized what the problem is, which is you don’t want to launch someone’s app when you walk up to your front door to unlock it, where they have their own UI, their own login credentials, and when you finally get through front door and its time to turn on your lights, do the same thing with the guy that built your light bulb.”

He’s right in saying the industry knows fragmentation is the main problem in consumer adoption. In our survey of over 100 smart home execs last December, the number one hurdle to adoption of smart home products identified by industry insiders is confusion over too many smart home platforms.

In other words, fragmentation. Or, as Rubin puts it, “a UI problem.”

Rubin said the solution to the problem of UI fragmentation is to bridge all of these competing ecosystems by working to integrate as many of them as possible together.

“You have to think of it as a UI problem,” said Rubin, “and you have to solve the UI for the home as an interoperability and integration issue. You can’t just support ten devices; you have to support one hundred thousand devices.”

That’s a lot of devices, but Rubin plans to get there by bridging the various ecosystems across the world of Apple, Amazon, Google and more. In other words, he doesn’t want to compete with the giants, but instead wants to connect them to one another.

“You can think of this as everyone is creating an island by creating their own ecosystem, so building bridges is the best way to describe what we’re doing. It has to talk to all these ecosystems, whether it’s Smart Things, HomeKit, or Google Home, or Thread or Weave.”

Rubin didn’t go into the specifics of how he plans to solve the fragmentation issue, other than to say they think they’ve found a way to do it. Whatever the approach is, it sounds like one built from the operating system on up with a focus on security.

“We had to build a new operating system so it can speak all those protocols and it can do it security and privately.”

That operating system is called Ambient OS. It will be part of the new Essential Home which is rumored to ship in late summer.

Make sure to subscribe to the Spoon newsletter to get it in your inbox. And don’t forget to check out Smart Kitchen Summit, the first and only event on the future of the connected kitchen and the future of cooking. 

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