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big data

May 16, 2018

Chef’d & Byte Foods Partner to Bring Meal Kits to the Office

Starting today, Byte Foods will place Chef’d meal kits in 100 of their unattended smart fridges throughout the Bay Area.

“Eighty percent of people don’t know what they’re making for dinner at 4 p.m.” Byte’s co-founder Lee Mokri told the Spoon. But with this new partnership, they don’t have to — they can swing by one of Byte’s smart fridges in their office or building lobby, swipe their credit card, and grab a Chef’d meal kit on the way out their door.

Each Chef’d kit contains two (or more) servings of ready-to-cook, pre-portioned ingredients. Mokri said that Byte fridges would have meal kits on 1-2 of their shelves, the remainder of which would feature the same healthy food and drinks they’ve been stocking. They’ll also be debuting two stand-alone Chef’d fridges, which can fit roughly 20 meal kits.

A big gripe of meal kit service users have is that they get locked into a delivery subscription from the get-go. Which is one reason why meal kits are making the move into retail; people get the pre-packaged convenience of a kit, but they can pick them up day-of depending on their mood and schedule. The Chef’d/Byte partnership takes this convenience one step further but cutting out the grocery store stop and bringing the meal kits to them.

Byte isn’t the first to figure out that people want meal kits on-demand, without the subscription strings. Meal kits are the second most popular item at Amazon Go’s cashierless retail store in Seattle (and soon SF and Chicago). Byte basically brings the convenience of Amazon Go right into your office, shortening the retail journey to a few mere feet. “We’re solving for immediate satisfaction,” said Mokri.

Byte’s smart fridge in action.

This partnership is a savvy move by Byte to forge a new revenue channel. We wrote about Byte’s journey to reinvent of the vending machine a few months ago. The San Francisco-based startup launched in 2015 with an aim to bring accessible, fresh, and healthy food into offices. Workers can walk up to a Byte fridge, scan their credit card to unlock the door, then select as many items as they’d like from their offerings (like Blue Bottle coffee and Sunrise Sandwiches). When they close the door, the fridge scans all remaining goods and figures out what was taken, then charges the worker accordingly and sends over a receipt.

Byte’s fridges cost $500/month to rent, which includes the services of them restocking the fridges daily (often in the middle of the night) and taking away any uneaten food for donation at the end of the day. Since Byte absorbs all the risk of food waste, they’ve developed a demand algorithm to optimize their stocking and pricing practices — in fact, Mokri said that they have three patents.

They also license out their fridges and tracking/stocking technology to other companies. The service is completely turnkey; the licenser buys a Byte smart fridge for $5,500, pays a small monthly fee, and is then free to brand it and stock it with their own goods. Partners also have access to Byte’s dashboard and stocking algorithms. So far, Byte has roughly 100 of these licensed fridges, and is piloting more.

It’s also par for the course for Chef’d, a white label meal kit service that seems to be consistently innovating when other meal kit companies are struggling. Last month they partnered with Innit to provided guided cooking for their meal kits, and they capitalized off the slow cooker trend with their recent Campbell’s partnership. Chef’d already offers the option to purchase their meal kits sans subscription, and by teaming up with Byte Foods they’re positioning themselves as even more convenient.

Byte plans to roll out Chef’d kits into all of their 500+ locations over the next six months. They have raised a total of $10 million so far and are beginning to raise their Series A round.

August 22, 2017

Location, Location, Location: Food Tech and the Science of Knowing Where You Are

Let’s face it, we aren’t getting any less busy. As we all juggle jam-packed schedules, the convenience of services and apps that can efficiently bring food to us is squarely in the spotlight. In all likelihood, you have already tried or you rely on food apps and services that make getting good food hassle-free. Even the names of some of the emerging apps in this arena reflect ease and efficiency. Just consider Seamless, which lets you browse menus from local restaurants, order within the mobile app, and have the food delivered to you quickly.

Meanwhile, the market for food delivery service for daily meals is exploding. Here, you may think of providers such as Blue Apron, Fresh Direct, and Hello Fresh, but titans including Walmart and Amazon are muscling into the market. We recently tested a Wagyu burger meal kit delivered by Amazon and the experience was as easy as it was tasty. The purchase experience, delivery time, packaging and presentation, cooking experience and quality of meal were all high-caliber. Here is a shot of the plated Wagyu burger kit meal from Amazon:

The finished meal

Should the Blue Aprons of the world be concerned as titans encroach on their businesses? The answer is yes, and the reason is that the titans are in command of powerful location intelligence driven by big data. Not only do goliaths like Amazon and Walmart oversee gargantuan data stores that include information on consumer preferences, but they have ever more powerful tools to yield insights from that data. They know where you are, what you like, what your delivery preferences are, and much more.

Over the years, a player like Amazon has learned powerful lessons about customer loyalty, leveraging delivery infrastructure, and more. These players can harness sophisticated location intelligence.

As this blog post notes, Instacart, a same day grocery delivery service, has published a series of choropleth data visualizations showing the deliveries that it fulfills over seven days, by analyzing GPS generated location data for orders across many locations, as seen here:

These visualizations help Instacart optimize its location intelligence. According to the company: “The application that decides what orders each shopper should fulfill is called our ‘fulfillment engine,’ and it is just one component of our overall logistics system, which also forecasts demand and shopper behavior, manages capacity and busy pricing and plans and adapts our staffing.”

Take a look at some of the visualizations here, and the discussion of machine learning algorithms, to see how sophisticated location intelligence can truly be.

According to a recent Forbes Insights report, “The Power of Place: How Location Intelligence Reveals Opportunity in Big Data,” location intelligence is becoming a very competitive arena. “Organizations today are using location-based data and analytics to do just that in a number of ways, from reducing costs through augmenting address verification to improving customer experiences with in-store location technology.”

On the food tech front, where delivery windows and personal preferences really matter, location intelligence is a rapidly growing business differentiator.

April 13, 2017

Freshub Partners With Big Data To Make Smart Kitchen Shopping Easier

Freshub is one of the companies looking to own point-of-sale solutions for the kitchen. Home replenishment services and in-home grocery shopping have been buoyed by connected appliances like Samsung’s FamilyHub fridge and voice assistant devices like Amazon Echo.

Just a few months ago, the company launched the second generation of its software platform, enabling grocery ordering using natural language interfaces such as voice and gesture recognition on appliances and devices. Now Freshub is partnering with IRI, a big data and predictive analytics company that works with large retail companies to deliver relevant consumer data and analytics solutions.

The partnership will allow Freshub to have access to enormous amounts of data about what consumers like to buy, preferences based on the types of things they already buy and predictions about what they’ll want or need next. This is similar to Amazon’s suggestion engine, with recommendations for similar things that a shopper might want after they establish a buying history. The joint press release from IRI and Freshub also indicates “the relationship also will spur development of a range of additional innovative features, such as product-level health indicators.”

IRI Retail President David Hoodis commented,

“Retail and CPG companies can more rapidly adapt to the demands of today’s connected consumers by offering effortless and efficient shopping experiences.”

Having a platform that can offer this type of “if you buy this, then you’ll like that” platform for appliance and device makers to add to their connected kitchen offerings is appealing. The real story behind connected devices in the home is what will happen to all that data and how marketers can use it to make personal recommendations for each consumer in their home, and Freshub’s partnership with IRI could give them the data chops necessary to compete with the likes of Amazon and Google.

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