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cashierless checkout

March 9, 2021

Amazon Expanding it Palm Pay System to More Amazon Stores in the Seattle Area

Amazon said today via an email to The Spoon that it is bringing its Amazon One pay-with-your-palm biometric identification and payment system to an additional three physical retail locations in the Seattle area.

Launched last September, Amazon One scans a user’s palm for things like gaining entrance to a store or facilitating payment at checkout. Users just need to hold their hand over the Amazon One device and associate their palm print with a credit card and mobile phone number (or an Amazon account, of course).

With this expansion, 12 Amazon retail locations will be using Amazon One including a number of Amazon Gos, Go Grocery, Amazon 4-Star, Amazon Books and Amazon Pop-Ups.

Admittedly, the addition of Amazon One payment to just three of Amazon’s own stores is not earth-shattering news. But it adds to what has already been an incredibly busy year in the cashierless/contactless checkout space. Startups like Nomitri and IMAGR have come out of stealth. Standard Cognition raised $150 million. And AiFi partnered with Wundermart to build a thousand cashierless checkout stores.

Amazon, however, remains the 800-pound gorilla in the cashierless checkout space. It kicked off the movement in earnest with its first Go convenience stores a little more than three years ago. And Amazon is licensing its cashierless checkout tech to other retailers. Airport store chain, Hudson, recently opened its first cashierless store powered by Amazon, with plans to open more. Amazon’s marketing flat-out says the company has big plans for expanding the use of its palm payment to other venues like stadiums, restaurants and more. So it could find its way into more non-Amazon stores in the near future.

We’re also starting to see biometrics implemented in other cashierless checkout systems. Zippin’s latest store in Japan adds a layer of biometric technology from Fujitsu that allows users to scan their palm to gain entrance and facilitate payment.

Of course, it remains to be seen just how willing consumers are handing over their biometric data to Amazon. Knowing what I purchase on a regular basis is one thing. Knowing the fine details of my exact palm print? That’s quite another.

March 4, 2021

Amazon Opens Up Cashierless Fresh Market in London

Amazon hopped the pond and opened up a new cashierless checkout Fresh market in London today.

The new Fresh location is in Ealing, West London, is 2,500 sq. ft. and will carry 10,000 items. The market will also feature Amazon’s Just Walk Out technology, which uses cameras, shelf sensors and artificial intelligence to automatically keep track of what people pick up and charge them upon exiting the store.

This Fresh location also marks Amazon’s first brick-and-mortar retail operation outside of the U.S. The company has opened up 10 Fresh markets here in the U.S. as well as 26 of the smaller-format Amazon Go stores in Seattle, San Francisco, New York and Chicago. Amazon also has two of the mid-sized Go Grocery stores in the Seattle area.

It’s been a busy week for Amazon’s cashierless checkout team. On Tuesday, airport store chain Hudson opened up its first unattended retail store using Amazon’s Just Walk Out technology at an airport in Dallas, TX. That store (called Nonstop) is smaller, and the first of many Hudson plans to open.

As we’ve noted before, it’s been an eventful year for the cashierless checkout space around the world. AiFi partnered with Dutch chain, Wundermart, to open a thousand cashierless convenience store. Standard Cognition raised $150 million to scale up its cashierless checkout tech. And new startups like Nomitri and IMAGR are starting to go live.

Amazon is 800-pounds gorilla in the cashierless checkout line, however, so it’s worth watching where the company opens up new locations and who adopts its technology.

March 2, 2021

Airport Store Chain Hudson Opens Up First Amazon-Powered Cashierless Store

Hudson, the chain of stores you’ve most likely purchased a bottle of water from while waiting at an airport, announced yesterday the opening of its first Hudson Nonstop store. The new store features Amazon’s Just Walk Out cashierless checkout technology, allowing customers to walk in, grab what they want and leave without needing to wait in line.

Now open at Gate 10 at the Dallas Love Field Airport (DAL), the new Hudson Nonstop is a freestanding 500 sq. ft. store that has a single point of entry and exit. Customers swipe or tap their credit as they enter the store, grab what they want, and exit, getting charged automatically for whatever items they took.

Amazon’s Just Walk Out technology, which powers Amazon Go stores, uses cameras, computer vision, shelf sensors and artificial intelligence to keep track of what items people take and leave the store with.

Hudson launching its own line of stores using Amazon’s Just Walk Out technology is the latest news in what has already been a busy year for the cashierless checkout space. Since January we’ve seen Zippin launch a cashierless convenience store in a hotel in Japan, AiFi partner with Wundermart and Standard Cognition raise $150 million.

The pandemic is helping drive all this activity as retailers look to create more contactless retail experiences. With cashierless checkout, there is no human cashier to act as a vector of transmission (or get the virus themselves), and customers don’t need to stand in lines near each other as they wait to pay. Additionally, early evidence suggests that cashierless checkout creates a faster shopping experience, so people spend less time inside the store.

An airport is actually the perfect place for a cashierless checkout store. While the pandemic remains a looming public health threat, people have a heightened awareness of hygiene while traveling by plane. Removing at least one human interaction while getting a pack of gum can help make things a little easier. But even after the pandemic recedes and people start traveling again en masse, flyers buying items at airports want to do so quickly. Skipping the checkout line altogether makes buying that bottle of water as you race to your gate a less stressful proposition.

February 17, 2021

Standard Cognition Raises $150M Series C for its Cashierless Checkout

Cashierless checkout startup Standard Cognition announced today that it has raised a $150 million Series C round of funding. The round was led by SoftBank Vision Fund 2, with participation from existing investors CRV, EQT Ventures and TI Platform Management, along with new investors SK Networks and others. This brings the total amount of funding raised by Standard to $236 million.

Standard Cognition creates cashierless checkout experiences for retailers using a system of cameras, computer vision and artificial intelligence (AI). Once installed and integrated with a payment system, customers can walk in, grab what they want, and leave without needing to scan items or wait in a checkout line.

Shopping in seconds with Standard, the world's most advanced autonomous checkout solution

This round of funding is far and away the largest we’ve seen for a cashierless checkout startup. Similar startups that retrofit stores with cameras and AI include Grabango ($32 million), Trigo ($89 million), and Zippin ($12 million). Also worth mentioning is Accel Robotics, which raised $30 million from SoftBank the company, not SoftBank Vision Fund.

In its press announcement, Standard said this new funding will help the company scale up its solution. Standard said it has already been working with customers including Alimentation Couche-Tard, Inc. (parent company of global convenience store brand “Circle K”) and Compass Group. Standard said it will outfit “hundreds” of checkout-free stores this year and has a goal of more than 50,000 stores over the next five years.

It is an understatement to say that it’s been a busy year so far for cashierless checkout. Just today, cashierless startup AiFi announced a partnership with Dutch convenience store chain Wundermart that includes plans to open up 1,000 checkout-free stores. Previously, New Zealand-based IMAGR partnered with Japanese retailer H2O, Berlin-based Nomitri came out of stealth, and Zippin launched a checkout-free store in a hotel in Japan.

A big reason for all this activity (and investment) is the ongoing global pandemic. Retailers are looking for ways to alter the shopping experience in a COVID world, which includes reducing the amount of human-to-human interaction the happen at the store. Removing the cashier removes one vector of transmission, and removing the checkout line altogether means that fewer people congregate inside a store.

In other words, expect to see more cashierless checkout announcements (and investments) in the coming months.

February 17, 2021

AiFi and Wundermart Partner up for Cashierless Checkout Stores

AiFi is bringing its computer-vision based cashierless checkout technology to Amsterdam-based Wundermart‘s chain of convenience stores worldwide, the two companies announced today.

Wundermart currently operates 70 unattended “grab-and-go” convenience stores throughout Netherlands, Belgium and Germany. These stores are typically between 50 and 200 sq. ft. and located in hotels, offices and transportation hubs. While the stores themselves are unattended by staff, Wundermart shoppers currently need to manually scan each item and make their payment at a self-checkout kiosk.

Through this new partnership, Wundermart will incorporate AiFi’s camera-based checkout system. As shoppers enter a Wundermart store, they will need to scan the store app or swipe their credit card at a kiosk. Once inside, AiFi’s camera+computer vision system will automatically keep track of what people take and then charge them automatically as they leave the store — no product scanning needed.

In addition to its computer vision checkout, Wundermart will be implementing AiFi’s OASIS system, which uses computer vision and sensors to track products in the store for more automated inventory management.

Wundermart will also be integrating AiFi’s technology into its Wunderware SaaS package. Wunderware is sold to third-party retailers so they can create their own autonomous stores. According to today’s press announcement, Wundermart and Wunderware plan to open more than 1,000 locations equipped with AiFi’s technology.

The COVID pandemic is pushing retailers of all sizes to re-evaluate the number of touchpoints they have in their stores. Cashierless checkout provides a more frictionless shopping experience that reduces the amount of human-to-human interaction. Not only does it remove the cashier as a vector of viral transmission, but early data suggests that shoppers using cashierless systems spend less time in a store, so there are fewer people congregating in checkout lines and aisles.

In addition to more frictionless checkout, Wundermart said it will be using AiFi’s system to also learn how people are shopping inside their stores. While the company’s system doesn’t use facial or biometric data to track someone, it can analyze what items people pick up (and put back) to help a store operator determine how to most efficiently set up products.

Only a couple of months in and 2021 has already been a busy year for cashierless checkout. New Zealand-based IMAGR has launched its smart-cart solution with retailer H20 in Japan. German startup, Nomitri came out of stealth with its smartphone-centric, cashierless checkout. And Zippin launched an unattended convenience store at a hotel in Japan.

For its part, AiFi has said previously that it plans to have deployed 330 new and retrofitted autonomous stores by the end of 2021. With the Wundermart partnership, they are certainly on their way to achieving that goal.

February 10, 2021

Age, Location, Stickiness: Grabango Releases Stats About its Cashierless Checkout

Grabango released some stats this week about how customers have been using its cashierless checkout, including demographics, geographic reach and repeat usage.

Anytime a company releases stats about itself, the numbers should obviously be taken with a grain of salt. After all, Grabango isn’t going to share information that would make the company look bad. However, the entire cashierless checkout space is new, so any data helps us better understand how consumers are reacting to this nascent technology.

Grabango’s dataset is also limited. It’s taken from one GetGo market in Pittsburgh, PA, and only since September 2020 when Grabango launched there.

With all those caveats in mind, let’s take a look at what Grabango found:

  • Initial demographics show acceptance Grabango’s tech across a wide range of age groups. Grabango said 58 percent of users were age 45 or older.
  • People using Grabango also held a wide range of occupations, including “healthcare workers, students, construction workers, retirees, and delivery drivers.”
  • The majority of Grabango users lived within 10 miles of the GetGo location.
  • More than 80 percent of visits are repeat visits, and 45 percent of those are a tenth visit or more.
  • Grabango shoppers spend 1.3 seconds checking out during peak hours, which is 97 percent less time than a shopper not using the app.
  • Refund requests are less than 0.03 percent of total dollar volume, indicating high revenue accuracy.

Again, there are gaps in the data, such as how many people are actually using the app, the percentage of total shoppers at the store using the app, basket size, etc. But seeing the wide range of age adoption and repeat usage should be encouraging to other startups in the cashierless checkout space.

It’s also worth noting the speed of checkout for Grabango’s app users. This correlates with data released today from Zippin about its cashierless checkout deployment in Japan at the Green Leaves Plus store. Zippin found that shoppers there spent an average of just 113 second inside the store.

Total time spent shopping is actually an important metric for cashierless checkout companies and retailers looking to adopt that technology. Not only does it mean increased convenience for consumers (walk in, grab what you want, and leave), but an increased transaction speed means there are fewer people inside the store at a given time. With the pandemic still an issue across the globe, it’s better to not have a lot of people standing in checkout lines or packed together in the aisles.

Cashierless checkout is certainly gaining traction in the early months of 2021. In addition to the stats and news from Grabango and Zippin, IMAGR has launched at three locations across Japan, Berlin-based Nomitri came out of stealth mode, and Kroger started piloting Caper’s smart shopping carts.

We’re going to see a lot more cashierless checkout deployments in the coming months, and more data about if and how shoppers are using it.

February 10, 2021

Zippin Launches Cashierless Checkout Store in Yokohama Techno Tower Hotel

Zippin announced today the launch of a checkout-free convenience store in the Yokohama Techno Tower Hotel in Japan. It was done in partnership with Fujitsu and the Koyo Group, and Zippin says this is the world’s first cashierless checkout store within a hotel.

The Green Leaves Plus store sells pre-packaged food, drinks and fresh bento boxes. It opened earlier this year as a pilot and is accessible to the public. Customers must first download the Green Leaves Plus mobile app and register their credit card information, after which they can then enter the store with a QR code displayed on the app. Customers can also use the biometric authentication that links palm vein and facial recognition with the mobile app. After this is submitted, users just need to swipe their palm to gain entrance to the store.

Once inside, shoppers just grab what they want and go. Zippin’s combination of cameras and shelf sensors automatically keep track of what people take and automatically charge them upon leaving the store. Zippin said that based on early analytics shoppers are spending an average of just 113 seconds inside the Green Leaves Plus store.

Zippin and Fujitsu announced their partnership back in December of last year. Fujitsu is the exclusive distributor of Zippin’s cashierless checkout system, and adds its biometric authentication layer.

This first Green Leaves Plus store in the Yokohama Techno Tower could be just the beginning for Zippin in Japan. In addition to hotels, the Koyo Group operates convenience stores and restaurants in more than 500 hospitals, and from the press announcement emailed to The Spoon, Green Leaves Plus is part of Koyo’s multiphase expansion plan to create new c-store concepts for hospitals.

Zippin isn’t alone in bringing cashierless checkout to Japan. New Zealand based-IMAGR has partnered with Japanese retailer H2O to install smart shopping carts at three locations across Tokyo and Osaka.

The pandemic has pushed retailers towards cashierless checkout solutions as they look to reduce human-to-human contact. As such, we’ll be seeing a lot more cashierless checkout stores opening around the world.

January 14, 2021

Imagr Pushes its Smart Cart Cashierless Checkout to the APAC Region

Let’s just get this out of the way. Imagr is not Imagur. Imagr is a New Zealand-based startup angling to bring its smart cart, cashierless shopping solution to grocery, convenience and other stores across the Asia Pacific region. Imagur is an online library of cute/funny gifs. Since we are a publication covering the future of food, you can probably guess which one we’ll be writing about here.

There are two main camps when it comes to cashierless checkout at retail. in one camp, you have companies like Grabango and Zippin, which install hardware (cameras and sensors) and software (computer vision and AI) inside a store to automatically keep track of what people purchase.

In the other camp, you have companies like Imagr, which push all that technology down into the shopping cart and basket to monitor what shoppers place in them.

There is no “better” solution and each has its advantages. Retrofitting a store provides less “friction” for shoppers (they literally just grab an item and go), but retrofitting a store can be costly, especially for large stores. Smart cart solutions don’t require any installation, but do require shoppers to use the designated carts and baskets.

Execs at Imagr gave me a video demo of its smart carts in action this week, and they work pretty much as you’d expect. A shopper downloads the Imagr app, and scans a barcode on the special Imagr basket (and forthcoming full-sized cart). The baskets have a ring of cameras and lights that use computer vision to identify items placed inside. Consumers shop as they normally would with the Imagr app on their phone keeping a tally. When it comes time to check out, a human checkout clerk scans a barcode on the shopper’s phone to complete the transaction.

https://vimeo.com/393834435

In that workflow, you may notice that the process isn’t entirely cashierless, as there is a person who checks shoppers out. Imagr said that the reason for this was to increase its speed to market. By keeping the cashier in place for now, they can get the rest of its technology into stores.

Speed to market seems to be an overriding ethos for Imagr, which has foresaken some of the extra bells and whistles you might expect to find on a smart cart. Unlike rival smart cart companies like Caper, Veeve and Amazon, Imagr’s smart carts do not have screens attached. Screens can provide in-store guidance, and upsell products to generate additional sales.

But Imagr told me that it purposely avoided adding screens to make its carts simpler to use, it didn’t want people to have to figure a new interface out. They also skipped the screen for privacy reasons (i.e. having an item that might be embarrassing in big letters on a screen that others might see), and because it was just one more thing that could break (like a bum wheel on a shopping cart).

Imagr is focused on the Asia Pacific region and is already live in three locations across Tokyo and Osaka, Japan, as well as Aukland, New Zealand. The company has a partnership H2O in Japan, which operates two grocery retail brands there, as well as two European retailers to be announced.

The Japanese market is turning into a hotbed for cashierless checkout. Softbank led a $30 million Series A round in Accel Robotics, Zippin recently partnered with Fujitsu to sell cahierless tech in Japan, and Imagr’s $9 million Series A round was led by Toshiba (Imagr has raised $12.5 million in total).

Interest in cashierless checkout was accelerated by the COVID pandemic, as retailers sought to reduce the amount of human-to-human interactions in their stores. But Japan has an added impetus for cashierless checkout because of its aging population, and the need to automate more of its labor force.

In other words, more retailers are going to be checking out cashierless checkout this year.

December 8, 2020

AiFi’s Cashierless Checkout Powers New 4,000 Sq. Ft. Store in Shanghai

AiFi announced today that its technology is powering a new cashierless checkout store in Shanghai. According to an email sent to The Spoon, the 4,000 sq. ft. store carries 2,000 SKUs including fresh meat and snacks, and is the largest such store powered by AiFi’s technology.

AiFi is perhaps best known for its standalone, shipping container-sized NanoStores, which offer pop-up cashierless retail experiences. With today’s launch, the company is showing that its technology can scale up (at least a bit) and be used for larger-format stores. The new AiFi-powered store in Shanghai is a “hybrid” store that also features a human cashier should shoppers prefer that option.

Casherless checkout allows shoppers to walk into a store, grab what they want and leave, getting charged automatically upon exit. The global pandemic has accelerated interest in cashierless checkout retail experiences because they help reduce human-to-human interaction, and can also cut down on the amount of time shoppers spend inside a store. Fellow cashierless startup Zippin announced yesterday that it has partnered with Fujitsu to bring its technology to market in Japan.

Unlike Zippin, which uses a combination of shelf sensors and computer vision for its cashierless checkout solution, AiFi relies solely on computer vision to track shoppers as they move through a store. Those computer vision capabilities could soon get a boost, thanks to a recent investment in the company from Qualcomm Ventures, the venture arm of the chip giant. As we wrote at the time of the fundraise:

That a Qualcomm entity would invest in AiFi isn’t too surprising. AiFi’s stores rely on a lot of wireless technology, and the startup’s pitch is that it creates a faster retail experience by producing shopping receipts in real time. But Qualcomm is also moving more into computer vision, which is a cornerstone of cashierless checkout. In July, Qualcomm announced a chip cluster that adds machine learning and AI to mid-tier cameras. So investing in a company that gets that tech into more locations makes sense.

And AiFi is certainly looking to get into more locations. AiFi says it has partnerships with top grocery chains in the U.S., Europe and Australia. Earlier this year, AiFi announced that it was going to deploy 330 new and retrofitted stores around the world by the end of 2021.

December 7, 2020

Fujitsu and Zippin Partner to Push Checkout-Free Solution in Japan

Fujitsu and Zippin announced today at a press conference that they are partnering to sell Zippin’s checkout-free technology solution in Japan. The deal makes Fujitsu the exclusive distributor of Zippin’s services in Japan, and the partnership could include expanded geographies at a later date.

Zippin’s technology uses a combination of shelf sensors, cameras, computer vision and artificial intelligence to create a cashierless checkout experience in physical stores. Once in the store, shoppers can grab what they want, walk out and get charged automatically upon exit. According to the press release sent to The Spoon, Fujitsu may add its own multi-biometric authentication layer to the final product it offers.

The Zippin and Fujitsu partnership comes following a pilot program the two completed with the Lawson convenience store chain in Japan earlier this year. That implementation used a palm reader for user authentication. Fujitsu will start offering Zippin’s technology in March of 2021 .

Interest in cashierless checkout has been accelerating this year as retailers look for ways to minimize human-to-human interaction during the ongoing global pandemic. On its face, cashierless checkout removes the need for shoppers to interact with a human cashier, reducing the amount of labor needed for a store. But the technology can also mean shoppers themselves spend less time inside the store. This means fewer people in the store at any given time.

Fujitsu is the latest giant company to get into the cashierless checkout game. The venture capital arm of chip giant Qualcomm recently invested in AiFi, which makes self-contained cashierless nanostores. And Mastercard has partnered with Accel Robotics to offer cashierless checkout services for customers like Circle K.

We put Zippin on our Food Tech 25 list earlier this year because it was doing interesting implementations including partial cashierless checkout for larger grocery stores. But over the course of the year, Zippin is proving it belongs on our list also because of its international ambitions. The company has a strategic investment from Brazil’s Lojas Americanos that includes deployments at the Ame Go convenience stores. The partial implementation mentioned earlier was at a Russian grocery market in Moscow.

Domestically, Zippin has been carving out a niche for itself at Stadiums, opening up convenience stores at the Golden 1 Arena in Sacramento and more recently at Mile High Stadium in Denver, CO.

October 19, 2020

Qualcomm Ventures Invests in AiFi for Autonomous Retail

AiFi, a startup that makes cashierless, autonomous retail environments, announced today that it has raised a new round of funding from new investors Qualcomm Ventures and Plum Alley as well as existing investors such as Cervin Ventures and TransLink Capital.

The amount of new funding was not disclosed, but the AiFi press announcement said the total amount raised by the company was now $30 million. As of last Friday, Crunchbase had AiFi’s funding at $15 million and listed Qualcomm Ventures as an investor for an undisclosed sum from back in August. So if we’re reading this correctly, it appears that the new round is $15 million.

But equally interesting as the funding is the investor, Qualcomm Ventures, the venture arm of mobile technology giant Qualcomm. The canned quote from Qualcomm in the press release said

“As intelligence continues to move from the cloud to the wireless edge and demand for contactless shopping grows, we are excited to be investing in AiFi,” said Carlos Kokron, VP Qualcomm Technologies, Inc. and Managing Director, Americas at Qualcomm Ventures. “We were very impressed with AiFi’s innovative edge-computing solutions and look forward to their technology helping accelerate the deployment of 5G.”

That a Qualcomm entity would invest in AiFi isn’t too surprising. AiFi’s stores rely on a lot of wireless technology, and the startup’s pitch is that it creates a faster retail experience by producing shopping receipts in real time. But Qualcomm is also moving more into computer vision, which is a cornerstone of cashierless checkout. In July, Qualcomm announced a chip cluster that adds machine learning and AI to mid-tier cameras. So investing in a company that gets that tech into more locations makes sense.

In addition to retrofitting existing stores, AiFi makes self-contained, autonomous, shipping container-sized nano-stores. The company says it will be deploying them to 330 locations around the world in 2021, and that it has partnerships with a number of top grocers across the U.S., Europe and Australia.

The pandemic has spurred interest in contactless technologies such as cashierless checkout. Caper just announced a countertop cashierless system for convenience stores. Grabango publicly launched its integration with Giant Eagle’s GetGo Market. Mastercard launched a cashierless checkout partnership with Accel Robotics. And AWM is powering a new cashierless market for a California apartment building.

For its part, AiFi said it will use the new funding to continue to develop its technology.

September 1, 2020

Giant Eagle Launches Cashierless Checkout Using Grabango’s Tech

Grabango announced today that its cashierless checkout technology is now publicly launched at grocery retailer Giant Eagle’s GetGo Cafe+Market. This is the first commercial launch for Grabango’s technology.

Giant Eagle announced its partnership with Grabango last July, though we didn’t know at that time how the technology would be implemented. The first location to use Grabango will be the GetGo Café+Market in Fox Chapel, which serves the Pittsburgh, PA area. At just 3,000 sq. ft, the GetGo space is smaller than a full-sized grocery store, which is an important detail since the cashierless checkout concept still faces questions around scalability and affordability.

To use the new cashierless checkout, GetGo customers will need to download the Grabango app for iOS or Android and connect it to a payment system (like a credit card). Once all that’s done, customers just enter the store like normal — there’s no check in or special turnstile to scan the phone. Shoppers grab what they want and cameras throughout the store keep track of what is picked up and put back (the system does not use facial recognition). When customers are done, the app generates a special code that is scanned on the way out which automatically applies the charges and sends a receipt.

Grabango is the latest cashierless checkout company to announce a public installation. Last week Mastercard announced a partnership with Accel Robotics for a cashierless checkout solution that will be used at Circle K and Dunkin stores. Zippin recently transformed part of a Azbuka Vkusa grocery store in Moscow into a cashierless experience. And earlier this year Amazon, which pioneered cashierless checkout, opened up its Go Grocery store in Seattle, which features the grab-and-go technology.

With the pandemic still in effect throughout the world, we will likely see more announcements like these in the coming months. Grocery stores have already put measures like plexiglass shields and pay terminal sterilizing in place to help protect customers and cashiers from the virus. Removing the human-to-human checkout process altogether is a natural extension of those protections. With the influx of grocery e-commerce those cashiers could be kept at work picking e-commerce orders and doing customer service.

In today’s press announcement, which was emailed to The Spoon, Grabango said that it has been deploying its checkout systems to “the world’s largest grocery and convenience store chains since early 2019,” so this is definitely not the last we’ve heard from them.

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