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Choice Market

October 7, 2024

Tech-Forward Convenience Store Chain Choice Market Closes its Doors

Choice Market, the Denver-based convenience store chain known for blending a focus on fresh and high-quality food with a tech-forward approach to retail, has closed permanently. CEO Mike Fogarty announced via Linkedin that the company will be closing its doors permanently after months of attempting to navigate a reorganization process.

“This is a tough post to write, but after several months of working through a potential reorganization, unfortunately, Choice is closing its doors for good.” Fogarty expressed gratitude to the company’s investors, employees, and partners, and emphasized that despite the challenges, Choice’s mission to innovate and provide convenient, high-quality food for its customers was something he remains proud of.

“I am hopeful that Choice made our industry think differently about what it means to push boundaries and innovate for the next generation who values quality, health, and convenience,” said Fogarty (who was a speaker at Smart Kitchen Summit 2019).

After launching in 2017, Choice Market gained nationwide attention for its tech-forward C-store model. The company differentiated itself by offering fresh, locally sourced food combined with advanced technology to provide a seamless shopping experience. At its peak, Choice operated five stores in the Denver area and began experimenting with automated, small-format Mini Marts, positioning itself as a leader in the urban convenience store trend.

However, like many retail businesses, Choice Market was severely impacted by the COVID-19 pandemic. As sales plummeted during the lockdown period, the company struggled to bounce back. The pandemic was just the beginning of a string of difficulties that plagued the company. Rising inflation, skyrocketing costs of goods, and labor shortages compounded the financial strain, ultimately leading Choice to file for Chapter 11 bankruptcy this summer and finally close down this week.

While the company made efforts to cut costs, such as reducing its executive team and adopting new in-store technologies to boost margins, these measures weren’t enough to save the business. Earlier this year, C Store Dive reported an investor promised to inject $1.5 million into the business, but the deal fell through in April, leaving bankruptcy as the only option.

The AI-powered automated store concept, the first of which the company rolled out in October 2022, was the focus behind a Series A raise around the same time. But with this week’s closure, we won’t get to see a fuller rollout of the concept of the smaller format (400 sf) automates store concept,

Fogarty remains hopeful for the future. He hinted at new beginnings in his parting message, stating, “I plan to take all the learnings and apply [them] to a new chapter. Until then, I just want to express my gratitude and appreciation. Onward.”

November 24, 2019

SKS 2019: Food Retail is Evolving Fast, but Some Things Aren’t Going Anywhere (Hint: Brick & Mortar)

The next time you step into a grocery store, take a look around and think about how much work went into orchestrating the selection. Which CPG products should the store stock? How many? And how does fresh food factor in?

Those questions don’t have an easy answer, and they’re the reason that food retail is such a tricky business. Thankfully, there are companies trying to reinvent the space with the help of tech, innovation, and creative thinking. And we heard from a few of them onstage last month during a panel at SKS 2019.

In the panel, Brita Rosenheim of Better Food Ventures spoke with Stefan Kalb of Shelf Engine, Mike Fogarty of Choice Market and Andreas Wuerfel of METRO Group about how companies are re-imagining food suppliers to be more sustainable, more efficient, and be better at serving quick-shifting consumer demands. 

You should check out the video below to get a deeper look into how companies are leveraging tech to transform food retail. First, here are a few high-level takeaways:

Food retail is changing — and fast
Kalb kicked off the panel by pointing out that the grocery space is in the midst of rapid transformation. “Because it’s a highly commoditized industry, changes spread quickly,” he said. His company Shelf Engine helps retailers stay on top of fast-moving trends by crunching customer data to forecast exactly how much of each SKU needs to be ordered. The more retailers they work with, the more data they get, the better they can help grocers optimize selection. Which, in today’s incredibly competitive food retail market, is crucial. 

Brick and mortar isn’t going anywhere
“In retail, the physical space is always going to be a quintessential part of people’s lives,” Fogarty told the SKS audience. Right now, only a small percentage of grocery sales happen online (though that number is growing). Physical retail space, he argues, will be an “anchor” for all the different sales channels that are emerging now, like pickup, delivery, vending machine, and more. 

Food retail is a slippery challenge. Tech can help
Wuerfel pointed out that optimizing retail in a company with a global presence (Metro has 750 stores in 35 countries) is, unsurprisingly, incredibly tricky. They have to “cater to every possible palate out there,” all while ordering the right number of products to reduce waste and maximize profit. To do so, Metro knew it would have to leverage new technologies. So it teamed up with TechStars to make an accelerator program to catalyze outside-in innovation for the company. That, according to Wuerfel, has helped their company stay on the cutting edge of food retail.

Check out the full video below to hear more insights from these three thought leaders in grocery and food sales. It’ll make you think a lot more the next time you set food in your local grocery store.

SKS 2019: Re-Imagining Food Retail

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