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Coco

February 21, 2022

Food Robot Roundup: Delivery Bots Explore New Areas, Yum China’s Robot-Powered Expansion

It’s been a busy few weeks for restaurant robots. In this edition of the food robot roundup, we’ve got updates on the expanding map for a couple of food delivery bots, Jamba & Blendid’s growing relationship, Yum China’s increasing reliance on robots, and more.

Let’s get to it.

Coco delivery bot expands beyond California

Coco has spread its wings. The food delivery robot startup has expanded to Austin, Texas, the first city outside of its home state of California. This expansion is thanks in part to the Series A funding round of $36 million that it raised last August. Coco launches with ten partners in Austin, including Arpeggio Grill, Bamboo Bistro, Clay Pit, DeSano Pizzeria, Tuk Tuk Thai, and Aviator Pizza.

Coco makes a four-wheeled, cooler-sized robot that delivers food and beverages. Coco prepositions its robot at merchant locations in dense city environments and advertises that it completes deliveries in 30 minutes or less. The company has indicated Austin is only its first stop in Texas as it has plans to expand to other cities in the Lonestar state.

Kiwibot, another robot delivery service, announced that they’ve raised $7.5M pre-series A funding and closed an expansion deal with Sodexo, a food services and facilities management company. They currently have 200 robots operating in 10 campuses and are on track to expand to 1200 robots and 50 locations by the end of 2022. 

Kiwibot, which was founded at the University of California, Berkeley, has long-targeted college campuses, ideal locations for food delivery robots with their dense populations of hungry college students, and protected pedestrian walkways. Besides the slew of robots making deliveries on campuses, consumer-facing food kiosks (more on that later) and autonomous retail shopping have also been moving in.

Jamba and Blendid expand to two more campuses

Jamba and Blendid have expanded their reach to two more college campuses, Georgia College and Kennesaw State University. The co-branded Jamba by Blendid smoothie kiosks offer a quick and convenient way to pick up a healthy smoothie and will be located in each school’s student union. 

University campuses are a great way for Jamba by Blendid to tap into a market that is open to using technology and usually doesn’t have easy access to healthy food like smoothies. Blendid has plans to expand its kiosks into other locations such as gyms, hospitals, and airports, which means the company will need to adapt to different customer buying behavior and preferences. At universities, Blendid offers flavors of the week or theme-based drinks to keep students engaged and coming back. 

Hyphen Raises $24 Million Series A

Hyphen, a startup that automates the back-of-house food assembly for restaurants, just announced a $24m Series A funding round led by Tiger Global.

The company’s flagship product is the Makeline, a modular robotic food assembly line. Workers focus on taking the orders and the machine combines ingredients and can generate 350+ meals per hour. KitchenOS, the software powering the Makeline, utilizes data from the robotic assembly line and other inputs to optimize workflows, recipe development, and food scheduling. 

Hyphen’s modular system means that restaurants can add or take away modules and choose ones that precisely fit their needs, such as dispensing, reheating, and mixing. According to company CEO Stephen Klein, the company currently has 11 customers who have pre-ordered the Makeline.

You can catch the Spoon’s interview with Hyphen’s CEO and co-founder Stephen Klein here. 

Yum China expands stores without workers

Image credit: Associated Press

Yum China, a Chinese restaurant group that spun off from U.S. parent Yum Brands in 2016, has expanded its number of stores while keeping its labor force the same, in part by increased use of AI and robotics. The group operates restaurants such as KFC, Pizza Hut, and Taco Bell and has increased the number of stores by 56% from 7,652 in 2016 to 11,788 in 2021. However, the company has kept the same number of employees during the same period at 420,000 full and part-time staff. 

Yum China has managed this by leveraging a variety of restaurant technology. The company has installed touch screen panels to automate the ordering process and has installed robots in its KFC to serve soft-serve ice cream in several Chinese cities. Yum has installed digital lockers store takeout orders in other locations.

Yum China’s increased reliance on automation is just one sign of the rapid adoption of restaurant technology adoption in the Chinese fast food sector. Other examples include this restaurant in Foshan, a city in Guangdong’s southern province, where a robot prepares and serves fast food dishes. Robotic arms prepare the food and then robot waiters and a conveyor-belt system deliver the food.

In case you missed it, I discussed cultural differences in openness to technology adoption in the last roundup, where I discussed the robots serving food to Olympians in Beijing. It’ll be interesting to see if the high profile of robots at the Olympics will lead to more acceptance of food robots in the United States or more hesitation.

September 7, 2021

Will Zero-Emission Zones Drive Robotic Delivery Adoption? Looks Like It.

Last February, Santa Monica passed a rule that said all deliveries within it need to have zero emissions. Basically, this means that food needs to be delivered by someone on a bike, in an electric vehicle or…a robot.

It looks like the robots may be winning.

According to this dot.LA piece, delivery bots from a few different companies are now buzzing around the sidewalks, one of them being the Santa Monica-based Coco.

Launched in 2020 amidst the COVID-19 pandemic, the company has expanded operations from one Santa Monica neighborhood to six other neighborhoods in little over a year. In February, the company rolled out their robots in San Pedro, working with Councilman and mayoral hopeful Joe Busciano and the Chamber of Commerce. Several local restaurants including San Pedro Brewing Co. and Whale & Ale signed on.

California often leads when it comes to regulations, and Santa Monica’s new zero-emission zone is the country’s first. I suspect that we’ll probably see other California cities follow suit and, if they do, I expect we’ll see more sidewalk robots shuttling meals to customers soon after.

Could other cities outside of California follow suit? I think they will, especially as cities become increasingly crowded with traffic from customers ordering food.

For now, though, we’ll keep an eye on how many more robots pop on the sunny sidewalks of Santa Monica.

August 25, 2021

Coco Raises $36M Series A for Teleoperated Robot Delivery

Coco, a teleoperated robot delivery service, announced today that it has raised a Series A round of funding led by Sam Altman, Silicon Valley Bank and Founder’s Fund.

Launched a year ago, Coco makes a four-wheeled, cooler-sized robot that delivers food and beverages. Coco prepositions its robot at merchant locations in dense city environments, and advertises that it completes deliveries in 30 minutes or less.

Unlike other delivery robots like those from Starship and Yandex, Coco’s robots are not self-driving and are instead piloted remotely. As with Tortoise, another teleoperated delivery robot, by foregoing autonomy, Coco can get to market faster because it doesn’t have to deal with the same state and city regulations around self-driving vehicles.

According to the company’s Careers page, those driving the robots are called “Coconauts,” and Coco is currently hiring remote drivers for Hawaii, Nevada, and Texas. Responsibilities include “Remotely drive a robot: carefully and responsibly” and “Follow a map to and from your destinations.” Under Qualifications, Coco asks that you have a “Reliable, high-speed internet connection,” and “Experience playing racing video games” (hopefully not just Mario Kart).

Coco is raising money at the right time as the food and restaurant world is accelerating its interest in robots and automation. Sweetgreen just acquired the robot restaurant Spyce, and 800 Degrees Pizza will launch 3,600 Piestro-powered robot pizza making vending machines over the next five years.

Robot delivery itself is poised to take off. As Ali Kashani, Co-Founder and CEO of robot delivery company Serve likes to say — you don’t need a two-ton car on the road to deliver a taco. With their smaller footprint, delivery robots can help ease congestion on the road by removing unnecessary full-sized delivery cars. With its new funding, Coco will be able to get its robots on the sidewalks (and provide humans with “driving” gigs), and scale up to more cities sooner than some of its competition.

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