One year ago, LG announced the debut of its new hospitality server robot, and now the Korean tech giant’s CLOi Servebot is showing up at restaurants like the Airang K in Johns Creek, Georgia. Since June 2022, four “LG CLOi ServeBot” robotic assistants from LG have been assisting wait staff by accompanying them to guests’ tables while carrying multiple dishes at once.
Initially, Arirang K had deployed two of the Servebots to help their employees but soon upgraded to four. “Everybody liked the first two so much that we upgraded to four LG ServeBots to maximize service levels and guarantee that every customer gets to see the robots in action,” said Miok Kim, general manager of Arirang K.
The LG Servebot has 11 hours of operating time and three shelves that hold up to 22 pounds. They also feature sensors and cameras that enable autonomous driving, obstacle avoidance, and recognition.
“As the CLOi Servebot is cruising down the path to deliver food to a table, if a chair is pulled out a little bit too far, It will notice the surroundings in the settings and direct to a different route,” said Brittany Marubio of LG.
If you haven’t seen a server bot in one of your favorite restaurants, chances are you will soon as the server-bot market pioneered by Bear Robotics is becoming more crowded. In addition to LG and Bear, solutions from Pudu Robotics and Keenon Robotics are also beginning to be deployed. Restaurants are using these robots to not only deal with understaffing but to take the burden off of employees and make their jobs safer.
“The main dishes that come on in our restaurant are mostly hot, and it can be dangerous,” said Taylor Robinson, a server at Arirang K. “So the LG Servebots are able to help us by bringing those dishes up for us and all we have to do is hand it right off at the table.”
You can see the LG Servebot in action in the video below:
