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The Spoon

Daily news and analysis about the food tech revolution

Ocado

Karakuri Semblr Food Robot To Feed Up to Four Thousand Employees at Ocado HQ

Karakuri announced today that its Semblr food-service robot is being deployed at the headquarters of British online grocery Ocado. Karakuri is partnering with Ocado (who holds a minority investment in Karakuri) and Atalian Servest, a facilities management services company to feed up to four thousand employees at Ocado headquarters in the company’s canteen.

“We are committed to making their vision a reality and that is why our investment in Karakuri goes beyond financial support and sees us opening up our canteen as a living lab for their testing. Plus we get to give our staff an experience of what the future holds for food service,” said Stewart Macguire, ​​Head-Corporate Development at Ocado Group, in the release. 

The Semblr 1 (formerly known as the DK-One) is a 2m x 2m kiosk that assembles various cold and hot ingredients into prepared meals. Like many new generation fast-prep food assembly robots, the Semblr doesn’t cook the food, but instead holds it at a proper temperature in up to 14 enclosed serving chambers and assembles a meal based on a customer’s personalized order. For the Ocado deployment, the Semblr will make Asian fusion bowls and will have 17 different ingredients from which employees can choose. The Semblr can make up to 110 meals per hour, and can make up to 4 meals concurrently

The deployment of a fast-assembly machine like the Semblr (formerly known as the DK-One) makes lots of sense for a corporate cafeteria. Because ingredients are prepped in advance, a corporate catering management company like Angel Hill can restock the machine throughout the day. In addition, the rapid pace of the robot (about 30 seconds per meal) means it can feed a lot of employees in a short amount of time.

“Putting our robot in action in a busy dining room for the first time marks a huge milestone for everybody at Karakuri,” said Karakuri CEO Barney Wragg. “We’ve come a long way in two years and our mission remains the same –   to develop robots that support the hospitality and catering industry and improve the experience for both hospitality operators and customers.

You can see a video of the DK-One in action below.

Karakuri DK-One Demo

Ocado Invests £10M in Oxbotica to Develop Self-Driving Vehicles

UK-based grocer Ocado announced today that it has invested £10 million (~$13.8M USD) in autonomous vehicle (and fellow UK) company Oxbotica. The investment is part of an broader, multi-year deal to develop self-driving hardware and software.

For Ocado, autonomous vehicle tech could have a number of uses, from self-driving warehouse vehicles to delivery vans to smaller autonomous robots.

That Ocado bought Oxbotica to bring autonomy further up and down its tech stack makes a lot of sense. The grocer already makes autonomous smart warehouses filled with robots zipping along grids assembling items for grocery orders. It’s natural to extend that autonomy throughout its warehouses and into delivery vehicles. It’s easy to envision robots picking and packing grocery orders, which are then handed off to warehouse robot that places it in a self-driving delivery van that drives off to a customer’s house.

Ocado has also shown that it’s not shy about spending money on autonomous systems. Last year purchased Kindred Systems and Haddington Dynamics to enhance its robotics capabilities. And prior to that it led the $9 million Seed round in cafeteria robot company Karakuri.

Ocado’s investment in Oxbotica actually caps off what has been a big week for autonomous vehicles. Udelv announced its new self-driving Transporter platform. Domino’s tapped Nuro to make autonomous pizza deliveries in Houston, Texas. And Walmart announced it had invested in self-driving startup, Cruise.

It’s also been a big news week for Ocado. The company’s technology powers Kroger’s Customer Fulfillment Centers, the first of which opened up in Monroe, Ohio this week. For its part, Kroger has dabbled in self-driving delivery before through a partnership with Nuro.

If you want to learn more about robotics in grocery, be sure to attend ArticulATE, our food automation virtual summit happening on May 18. There will be a number of autonomous vehicle companies as well as Karakuri speaking!

Kroger Officially Launches its First Robotic Customer Fulfillment Center

Grocery giant Kroger officially opened the first of its automated Customer Fulfillment Centers today in Monroe, Ohio, just north of Cincinnatti. Kroger had soft-opened the facility at the beginning of March, but today marks it’s official debut.

The Monroe CFC is 375,000 square feet and is powered by Ocado‘s automation technology. The CFC features 1,000 robots scurrying around carrying food items on giant 3D grids, managed by a proprietary air-traffic control system. When an order comes in, the robots assemble the items, which are bagged and placed in a temperature-controlled van and sent out for delivery. The CFC currently services a 90-mile radius from the hub location, though that radius will increase as spokes are set up that can extend that reach.

Kroger first announced its automated CFC initiative back in 2018, well before the pandemic pushed record numbers of people into grocery e-commerce and delivery. The opening of Kroger’s first CFC couldn’t have come at a better time for the company. In a press announcement released today, Kroger said that 2020 saw its e-commerce business scale to more than $10 billion with a record digital sales increase of 116 percent.

Online grocery shopping is predicted to hit $250 billion by 2025, taking up 21.5 percent of total grocery sales. As such, the entire grocery sector has been adapting to this e-commerce shift. Stalwarts like Kroger, Alberstons and Walmart have all invested heavily in automation and order fulfillment. Amazon is building out its own chain of physical grocery stores. And there has been a massive funding spree since the start of the year on grocery related startups.

The Monroe CFC is just the first such facility Kroger is opening. The company says the next CFC to open will be in Groveland, Florida this spring. After that, the company will open CFCs in Atlanta, Georgia; Dallas, Texas; Frederick, Maryland; Phoenix, Arizona; Pleasant Prairie, Wisconsin; Romulus, Michigan; and centers in the Pacific Northwest and West regions.

If you are interested in the future of grocery automation, be sure to attend ArticulATE, our virtual food robotics summit on May 18!

Kroger “Soft Opens” First Ocado-Powered Automated Warehouse

Kroger has “soft opened” the first of its Ocado-powered automated Customer Fulfillment Centers in Monroe, Ohio, Kroger CEO Rodney McMullen said during an earnings call this week.

According to Dayton 24/7, the new facility is 335,000 square feet, costs $55 million and employs 400 people. The new warehouse will use totes on rails to help assemble orders for delivery, pickup and distribution.

The opening comes almost three years after Kroger announced it was upping its investment in and bringing Ocado’s automation technology here to the U.S. In that time, it selected a number of additional sites across the U.S. that will be home to more fulfillment centers.

Grocery e-commerce and the need for more robust fulfillment logistics has exploded over the past year, thanks to the pandemic. As such retailers of all stripes have been investing in more automation to accommodate online grocery shopping. Albertsons has expanded its use of robotic micro-fulfillment and started testing automated curbside pickup kiosks. And Walmart has partnered with three different technology provides to expand its use of automated order fulfillment.

As the Biden administration accelerates the availability of vaccines and the warm weather of spring and summer fast approaches, the question of how much consumer behavior has changed remains. While industry watchers expect there to be a short-term correction in the use of grocery e-commerce, there is a sense that after a year of lockdowns and social distancing, new habits have set in. Online grocery sales are projected to hit $250 billion and take up 21.5 percent of total grocery sales by 2025.

Kroger’s new Customer Fulfillment Center in Monroe is expected to have an official, grand opening launch soon.

Kroger Building Ocado-Powered Warehouse in Phoenix, AZ

Kroger announced on Friday that it will build out its next automated customer fulfillment center (CFC) in Phoenix, AZ. This marks Kroger’s first robot-powered warehouse in the U.S. Southwest region.

These CFCs use robotic technology from UK grocery Ocado (which Kroger is an investor in). Online orders are assembled automatically inside the center through a series of totes on rails, and packaged up for delivery.

Kroger announced a few years back that it would build out 20 such warehouses across the U.S., and has since started work on sites in a number of different locations including: Monroe, OH, Groveland, FL, Forest Park, GA, Dallas, TX, and Pleasant Prairie, WI, Frederick, MD, Romulus, MI, as well as the Pacific Northwest, Great Lakes and West Regions. The first Kroger CFC is expected to open in Monroe this year.

Ocado Robotic System For Kroger

Grocery e-commerce, which got a boost last year thanks to the pandemic, is expected to become the new normal for many shoppers. Online grocery is projected to grow over the coming years and take up 21.5 percent of overall grocery sales by 2025.

As such, grocery retailers are building out a variety of automated systems to keep up with that increased demand. While Kroger is building out these centralized delivery warehouses that serve large areas of customers, others are taking a more local approach. Albertsons built out micro-fulfillment centers in the backs of two of its Bay Area stores, and is expanding to more. And Texas grocery chain H-E-B is adding automated micro-fulfillment to a number of its locations.

Kroger’s CFCs are the opposite of “micro” fulfillment. The forthcoming Phoenix facility will be 200,000 sq. ft., and will open 24 months after groundbreaking to support customers across Arizona.

Ocado Buys Kindred Systems and Haddington Dynamics for a Total of $287M

British grocer Ocado announced yesterday that it is bolstering its robotics capabilities with the acquisitions of North American companies Kindred Systems and Haddington Dynamics for a total of $287 million.

Kindred Systems is an AI company that develops piece-picking robots with computer vision and motion control. The technology uses deep reinforcement learning to help robots better handle the variety and types of items found in grocery. Haddington Dynamics builds “highly dextrous” robotic arms that can be 3D-printed and are subsequently low cost.

According to an Ocado presentation on the deal, the company spent $262 million in cash on Kindred and $25 million in cash and stock on Haddington. Both deals are expected to close in 2020.

Putting an obvious two and two together, with these purchases, Ocado is getting a smarter, more advanced system for picking groceries that the company can deploy at its automated smart warehouses.

In a broader sense, these deals come against the backdrop of the global pandemic, which pushed people to record amounts of online grocery shopping this year. While sales have come down from those record highs earlier this year, online grocery is still projected to make up 21.5 percent of total grocery sales by 2025, hitting $250 billion.

All of those orders will need to be fulfilled, and the speed at which orders can be processed and delivered to/picked up by consumers could determine the retail winners and losers in the new grocery landscape.

In a more specific sense, Kroger, which is an investor in Ocado, is using Ocado’s technology to build out automated fulfillment warehouses across the U.S. The first of those warehouses is set to open early next year. The ability to set up smarter robotic systems more quickly could translate into opening up those warehouses sooner.

Ocado isn’t the only robotic grocery fulfillment solution coming online. Takeoff Technologies, which builds micro-fulfillment centers in the backs of existing stores is expanding its relationship with Albertsons. And FreshDirect is using Fabric’s automated fulfillment system in the D.C. area.

With the pandemic still going strong coupled with the colder winter months upon us here in the northern hemisphere, there’s a good chance the online grocery shopping sales will crop back up as people avoid going outside. After eight months of pandemic living, the question will be how much has grocery e-commerce become a new everyday habit. If so, the robots will be ready.

Kroger to Build Out Ocado-Powered Automated Fulfillment Center in Romulus, MI

Grocery giant Kroger announced today that it will be building out its next Ocado-powered robotic fulfillment center in Romulus, MI.

Kroger is an investor in Ocado and uses the U.K.-based company’s technology to create automated fulfillment centers. These centers use a system of totes, rails and robots to assemble and expedite online grocery orders from a central location that are then sent out for delivery. Kroger is in the process of building out 20 of these facilities across the U.S.

In June, Kroger announced that the Great Lakes, Pacific Northwest and West would each get their own fulfillment center. The Romulus facility will service the Great Lakes region. Other locations announced include Frederick, MD, Monroe, OH, and Dallas, TX, among others.

Kroger’s ongoing automated march across the U.S. comes at a time when the pandemic and spurred record amounts of online grocery shopping. Though recent data suggest that the initial surge in online grocery shopping tapered off later in the summer, online grocery shopping sales are projected to hit $250 billion by 2025.

The first of Kroger’s automated warehouses aren’t scheduled to become operational until early 2021. That will give Kroger plenty of time to properly ramp up its own delivery operations amidst growing grocery e-commerce, but it also gives Kroger’s competition time to gain more marketshare. Amazon is expanding its grocery ambitions and offers Prime members free same-day delivery. Walmart just launched its own subscription service that offers free same-day grocery delivery as well. Even more regional players like H-E-B in Texas are getting into the automated grocery fulfillment game.

Kroger’s Romulus facility will be 135,000-square-foot, will create 250 new jobs and open up 18 months after the site breaks ground.

Kroger Building Next Ocado Automated Fulfillment Center in Frederick, MD

Looks like grocery shoppers on the west coast hoping for an automated warehouse to fulfill their grocery orders will have to wait a little bit longer. Kroger announced today that its next Ocadao-style robot-powered fulfillment center will be in Frederick, MD.

Kroger is building 20 of these smart warehouses, but none so far have made it out west. Other cities getting automated fulfillment centers include Monroe, OH, Groveland, FL, Forest Park, GA, Dallas, TX, and Pleasant Prairie, WI. Frederick appears to be the vague “mid-Atlantic” location the company had previously announced.

These automated fulfillment centers use robotic totes on rails to assemble online grocery orders. Kroger, which is an investor in Ocado, is taking more of a standalone approach to automated grocery fulfillment, building out entirely new, separate facilities. Other retailers such as Albertsons are building out automated micro-fulfillment centers in the back of existing retail locations.

Online grocery shopping is still a small percentage of overall grocery shopping, but its growing. Automated fulfillment centers like the ones Kroger is building have the potential to boost online grocery’s slice of the pie by offering faster turnaround of online orders (and thus, create more orders).

All these systems are just coming online over the coming months, so it remains to be seen how people will engage with them. Additionally, we’ll have to see if there is a difference in convenience and shopper adoption between standalone facilities and in-store ones (or some combination of both).

Kroger shoppers living in Baltimore, Washington D.C. and Philadelphia being served by the new Frederick facility won’t actually be that far ahead of the west coast. The new warehouse won’t open until 24 months after groundbreaking.

Aeon to Bring Ocado’s Robotic Grocery Fulfillment Centers to Japan

Over the recent holiday break, Aeon, one of Japan’s biggest grocery store chains, announced a partnership to build out Ocado’s robotic fulfillment centers (h/t to ZDNet).

Based in the UK, Ocado is an online grocer with a high-tech platform that combines software and robotic smart warehouses to facilitate fast delivery for customers.

From the press announcement:

Aeon will launch a new company by March 2020 to enhance digital, using AI and robotics, to provide a more convenient online shopping experience for our consumers. Leveraging [Ocado Smart Platform], the first [Customer Fulfillment Center] in Japan will be built by 2023.

This is the latest international partnership for Ocado. The company has similar agreements with ICA Group in Sweden, Group Casino in France, and with Kroger here in the U.S. Kroger invested in Ocado and has already started building out a number of Ocado-style robotic warehouses in places like Dallas, TX and Monroe, OH.

Online grocery shopping is still a small percentage of overall grocery shopping, but it’s growing. Automated fulfillment facilities like those from Ocado and Takeoff will be coming online throughout the next year and could give online grocery shopping a boost by providing ultra fast order processing for either pickup or delivery.

It’s a trend we’ll definitely be watching, around the world, in 2020.

Kroger Looks to Build Next Robotic Warehouse in Dallas, Texas

Kroger wants to build its next Ocado-powered robotic smart warehouse in Dallas, TX. The plans aren’t finalized, and as the Dallas News reported:

The Cincinnati-based grocer will ask the Dallas City Council on Wednesday for $5.7 million: 10-year and five-year property and business personal property tax abatements totaling $3.7 million, and $2 million from 2012 bond money designated for economic development in southern Dallas, according to the city’s meeting agenda.

Kroger confirmed with the Dallas News that it is working with the Dallas city council on the approval process.

Kroger has plans to build 20 of these automated fulfillment centers, or “sheds” as the grocer calls them, and Dallas would be the fifth announced location, joining, Monroe, OH, Groveland, FL, Forest Park, GA and one unspecified in the Mid-Atlantic region.

These smart warehouses use technology from UK-based Ocado (in which Kroger is an investor) and combine robots and logistical software to automate fulfillment of online grocery orders. The automated system uses a series of totes on rails to shuttle around a grid system, picking up items and assembling them for orders.

Though the vast majority of Americans have still never bought their groceries online, the number of people who do is steadily growing, and retailers like Kroger are building out the infrastructure now for when it (eventually) becomes mainstream. Kroger, in particular is investing in an online ordering future, as my colleague, Jenn Marston wrote about Kroger’s Q1 earnings report in June:

[Kroger’s] digital sales grew 42 percent over the quarter, making delivery and/or pickup options available to 93 percent of Kroger’s customers. Online grocery delivery is now available at 2,126 Kroger locations and pickup at 1,685 locations. The company plans to have those options available to “everyone in America” by the end of this year…

But Kroger rivals aren’t sitting still. Walmart is testing robotic fulfillment, launching a grocery delivery subscription service and experimenting with in-home delivery. Albertsons and Ahold Delhaize are testing their own robotic fulfillment solutions, too. Given the competition, Kroger has to push its own innovation efforts. For example, just a few hours south of Dallas, down in Houston, Kroger is experimenting with self-driving delivery vehicles.

At some point, Kroger will connect the automated warehouses with the automated vehicles for round the clock delivery to get you the groceries you want when you want them.

Kroger and Common Sense Robotics Each Announce New Grocery Robotic Fulfillment Centers

I get that it’s supposed to be three of something to make a trend, but the fact that two different companies a world apart made robot-fulfillment center opening announcements on the same day is totally indicative of a broader move towards grocery automation.

Here in the U.S., Kroger announced that Forest Park, GA, just outside of Atlanta, will be the next home of its Ocado-powered customer fulfillment center. Kroger will spend $55 million on this “shed,” as Kroger calls the centers, which will feature automated, robot-driven fulfillment of grocery orders. This is the third such shed of a planned 20 that the company plans to build. Other announced sheds are in Monroe, OH and Groveland, FL, with another one coming to the Mid-Atlantic region.

Over in Tel Aviv, Venture Beat reports that Common Sense Robotics has broken ground on a completely underground automated fulfillment center for an unnamed grocer. The new facility will be in a parking structure under the Shalom Meir Tower and will be 18,000 sq. feet. One of Common Sense’s selling points is that its vertically-oriented systems can better maximize available space and thus deliver full grocery store levels of product fulfillment in a fraction of the space.

That both of these stories happened on the same day is a coincidence, but it also highlights the moves grocery stores are making towards automation. Robotic fulfillment centers like these use totes on rails to quickly assemble items from online orders and hand them off to a human who puts them into bags for pickup or delivery. Robots can move faster than humans, they don’t get tired or need breaks, all of which can reduce the order fulfillment time down from hours to as little as a half hour for some systems.

This faster fulfillment is why so many grocery retailers are trying out robots. Takeoff Technologies has partnered with Ahold Delhaize and Albertsons, and Walmart is testing out automatic fulfillment through Alert Innovation. In each of those cases, robot-powered fulfillment centers are being built into the back of existing stores rather than off-site locations like Kroger and Common Sense’s.

These robotic fulfillment centers are very much in the early stages, but you can expect to see more of them over the next year as more grocers test and implement automation to get you your groceries faster.

Kroger’s Q1 Earnings Call Highlights the Growth and Challenges of Supermarket Delivery

There was quite a bit of buzz this week around Kroger. Much of it came from the supermarket giant’s Q1 2029 earnings call, which took place yesterday. While fiscal results were somewhat mixed, right off the bat, Kroger chairman and CEO W. Rodney McMullen highlighted growth of what he called “an omnichannel platform to serve customers with anything, anytime, anywhere.”

In other words, right now is all about doubling down on delivery efforts for Kroger.

On the call, McMullen noted that digital sales grew 42 percent over the quarter, making delivery and/or pickup options available to 93 percent of Kroger’s customers. Online grocery delivery is now available at 2,126 Kroger locations and pickup at 1,685 locations. The company plans to have those options available to “everyone in America” by the end of this year, according to McMullen.

“Our customers don’t distinguish between an in-store and online experience. Rather they typically have a food-related need or a problem to solve and want the easiest, most seamless solution,” said McMullen.

Pieces of that solution include a growing list of companies Kroger partners with to not just expand shopping options for customers but also improve the logistics around doing so. To that end, Kroger has been leveraging a number of partnerships with companies over the last quarter, including Nuro, Microsoft, meal kit company Home Chef, Walgreens, and Ocado, with whom Kroger is piloting smart sheds that use robots to fulfill grocery orders.

The Kroger/Ocado partnership just broke ground on the first of 20 of these automated warehouses that the supermarket chain plans to open over the next couple years. McMullen said that this initial warehouse, located in the grocery store’s hometown of Cincinnati, OH, “introduced transformative format of e-commerce fulfillment and logistics technology in America. This in turn means Kroger customers will get fresher food faster than ever before.”

Speaking of faster than ever before: Kroger made good on that promise a few days before the call, when it started quietly testing 30-minute grocery delivery in Cincinnati via a new program called Kroger Rush. Users download a specific app, also called Kroger Rush, to order items and have them delivered. As The Spoon’s Chris Albrecht pointed out, that service seems to be aimed more at delivering last-minute lunch or dinner, though it’s not hard to imagine a point where Kroger might digitally replicate the “express lane” concept at brick-and-mortar stores, which speed up the checkout process for customers getting just a few last-minute items.

Kroger’s delivery-centric Q1 underscores something else Chris highlighted in his post from earlier this week: grocery retailers across the board are pushing the innovation envelope harder than ever as they compete with one another to deliver the fastest, most frictionless shopping experience to the customer. The race for the virtual grocery store aisle has really just begun.