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Omsom

March 14, 2023

Food Tech Founders Navigate Turbulence of SVB Collapse & Subsequent Fed Intervention

If you’ve ever traveled overseas when big news happens at home, it can feel disorienting.

I felt that to a certain degree last week when The Spoon team was in Europe to attend the HIP conference in Spain and to travel to the Basque Culinary Center. Like many of you, I was trying to keep on top of the news about SVB’s collapse and wondering whether the bank’s collapse would lead to a 2008-like contagion, but all the while doing so from a different time zone and a foreign country.

But that feeling of discombobulation was no doubt minor compared to what many food tech founders felt as they tried to figure out what all this meant to their companies. Many were directly impacted by having the bulk of their funds sitting in SVB accounts, and I watched updates on Twitter, Linkedin, and other social channels as founders communicated in real-time as they navigated the impending financial crisis.

One of those companies was Omsom, a fast-growing CPG brand founded by sisters Vanessa and Kim Pham to deliver Asian flavor mixes to consumers via DTC channels. The company published an open letter via Instagram late last week to explain how they were processing the crisis and to appeal for help from their customers.

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A post shared by Omsom (@omsom)

“Silicon Valley Bank collapsed yesterday in the second largest bank failure in American history — and they were our bank,” they wrote. “This is an open letter from our founders on what happens next + how you can help 🙏🏽.”

Like many founders, they were filled with trepidation about the coming week before the Fed, US Treasury, and the FDIC announced their plans for dealing with the crisis.

Shiru’s Jasmin Hume of Shiru not only felt the confusion a founder must feel when hit with this kind of news but, like me, was trying to navigate the news while traveling overseas. She documented how she was dealing with the crisis while traveling in Japan en route to Spain on her Linkedin:

The past few days have been exhausting learning and responding to SVB’s collapse while in Japan on business. The next few days won’t be any easier, and thinking about them sort of takes my breath away:

Today I’m flying to Spain where I have an 18 hour stop to pick up my 10 month old son who’s been there with family. During the stop I need to work with my team to navigate and act on anything affecting Shiru given whatever SVB updates are on Monday. Monday we’re also announcing a huge, regularly scheduled, milestone for Shiru (more on that soon!). On Tuesday I fly to SF with my son (something like 4 flights, around 30 h traveling combined over the next 2 days across 17 time zones – half of that with a baby). Then back in the office in Alameda Wednesday for 5 on site visits and tastings with investors/partners followed by a speaking engagement at Future Food-Tech Thursday and more conference stuff Friday. All this while helping a very jet-lagged baby re-adjust to his home in Oakland.

Stateside, many future food startup founders were trying to navigate the crisis while also trying to showcase their products at one of the food industry’s biggest confabs, Natural Products Expo West. One such founder was Darko Mandich of Melibio, a company that makes a honey alternative via precision fermentation. Mandich was working at the booth when he started getting a barrage of text messages from associates about the SVB crisis.

“From three different investors, I received text messages that were going around,” Mandich said in an interview with Food Dive. “‘Have you seen the news?’ ‘Are you guys exposed to SVB?’ ‘Darko, you might need to react on this.'”

“And I was like, ‘What’s happening?'” Mandich continued. “Then I checked out the news, and I was really shocked.”

Many of the founders impacted by the crisis expressed relief once the Fed, the Treasury, and the FDIC issued a joint statement on Sunday outlining how they would assure all depositor funds in SVB and another financial institution, Signature Bank, would access to all of their deposits on Monday, March 13th.

Omsom updated their Instagram message upon news of the US government’s intervention: as of 6:15p ET, a statement was released by the Treasury, Federal Reserve, and FDIC saying that all SVB depositors will have access to their accounts starting Monday 3/13! We won’t breathe easy until we have access to our funds, but this is DEFINITELY a win 😭.

But like founders across the startup world, those leading food tech companies are newly aware of institutional risk and are figuring out how to manage it going forward.

Stephen Kalb, the CEO of Seattle-based Shelf Engine, started transferring his money out of SVB on Monday, telling PBS he had learned a “very hard lesson.”

“I obviously now know banks aren’t as safe as I used to think they were,” he said.

April 25, 2022

Ghost Kitchen Startup Hungry House Partners With JOKR, Omsom and Others For Season Two

Hungry House, a ghost kitchen startup based in New York City, announced today it has formed a partnership with 10-minute delivery startup JOKR to distribute chef-created meals around New York City.

The company, founded by Zuul alum Kristen Barnett, announced the news today as part of the launch of its “season two,” which also includes news of new featured chefs and other partnerships. The deal is interesting in that JOKR and other ultra-fast grocery apps are where customers generally order shelf-stable packaged goods and maybe a little fresh produce. Under this new partnership, JOKR users will now be able to order fresh meals designed by chefs and cooked up in Hungry House’s facilities.

Speaking of facilities, Hungry House also announced an expansion beyond its first location in Brooklyn. Working with “nightlife experts” the No Thing Group, the company will open up a new multi-purpose location in Manhattan’s West Village. After Hungry House serves takeout and delivery out of the ghost kitchen during the day, No Thing Group will transform the new location “into a destination for craft cocktails” in the evening.

Hungry House also announced new chef partners, including salad-making Instagram star Pierce Abernathy and NYC chef Tony Ortiz. Hungry House is also partnering with Omsom, the red-hot DTC brand that sells starter kits for authentic Asian food. Hungry House chef Woldy Reyes will cook up a Tofu Sisig Bowl in the kitchen using Omsom’s sauces. According to Barnett, Omsom is just the first of what promises to be more CPG brand partnerships.

Reading Hungry House’s announcement was like reading down a checklist of restaurant tech trends in recent years and checking almost every box. Ghost kitchen that taps into the viral success of online culinary influencers and emerging CPG brands? Check. Partnering with ultra-fast grocery delivery unicorn? Check. Rethinking how to use kitchen and restaurant spaces to monetize in new ways? Check. All Hungry House needed to do was add a kitchen robot to cook up meals and they could have covered nearly every square on the restaurant tech bingo card.

It looks like we’ll have to wait for that in season 3.

May 18, 2020

Food Tech Intelligence Brief: Will COVID-19 Mean A Lost Generation of Kitchen Tech?

Welcome to the Spoon Plus Weekly Intelligence Brief. Each week I’ll dissect trends that are unfolding in the world of food tech.

We’ve read a lot over the past two months about the loss of restaurants. Some prognosticators suggest that up to 75% of independent restaurants could permanently disappear.

While the pandemic’s impact on restaurants will continue to be massive and will undoubtedly reshape that industry’s landscape for years to come, another food-related market – appliances and housewares – could also see a dramatic impact in a much different form.

First, the good news. Since quarantines have started in the US, the home appliance market has seen a surge in demand as consumers have shifted to staying and home and eating a much larger number of their meals at home.

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This graphic from NPD’s Joe Derochowski shows how overall kitchen electrics have seen a bump in absolute dollars spent as consumers buy countertop appliances to help them cook at home. Total dollar percentage change for kitchen electrics was up 22% during lockdown.

Figure 1: Percentage Growth of Home Products March 15th-April 18th (NPD Data)

But while a near-term jump in consumer purchases of countertop cooking appliances is no doubt good for the bottom line for some of these companies, the untold story is COVID-19 no doubt set back the same industry from a product roadmap perspective.

At least that’s my belief after looking at data from our COVID-19 impact survey of food and kitchen industry professionals (see the full report here) conducted in late April. I cut a slice of the data from the survey, which had 377 respondents across the food and related industries, to look at how those within the home appliance and housewares market responded.

As you’ll see from this chart, the appliance/houseware business wasn’t immune to the pandemic’s impact, with 43% indicating their company had to lay off or furlough employees (compared to 52% of the broader food industry).

Figure 2: Have you had to lay off or furlough employees due to COVID-19?

Perhaps the most significant impact in the appliance and housewares businesses is not the near-term impact on employee headcount, but a longer-term impact on company product roadmaps.

The graph below shows the results from where we asked our survey respondents whether they had to delay or cancel a product. 

Figure 3: Has your company had to delay or cancel a new product due to COVID-19?

58% of those that worked for an appliance or housewares company indicated that their company had delayed or outright canceled a new product. This compares with 45% of those who worked in other food-related industries.

Why cancel or delay? The biggest reason for respondents was lower revenue/shrinking business, with over four in ten (43%) staying this was a reason. Another big reason (respondents were allowed to pick more than one contributing factor) was the impact of COVID on potential customers (40%), while another factor was COVID-related business disruption (38%).

Other reasons stated by at least two startups in the appliance space was lost funding rounds as investors grew skittish due to the impact of COVID-19.

The aggregate data tells a story of an appliance industry that has been hit hard, but differently than restaurants and other food-related businesses. How so? Perhaps more so than non-hardware businesses, appliances, and housewares companies often plan for revenue in the coming year or years with new products that, if canceled, will undoubtedly impact their outlook. New products often take years to bring to market, and the reality is the cancellation of a future product very likely changes the outlook of the company for years.

But it’s even bigger than that. New products often represent a company’s future vision for itself. Not to be too grandiose, but in some ways canceling a product is equivalent to a company canceling or delaying a vision of their future selves.

Not that these companies shouldn’t have shifted strategies. The reality is the landscape is going to be different. Consumers will have less money. The way they buy food and how they consume food is (and already has) changed. To not change how your company navigates a landscape where the map is suddenly much different would be a breach of your fiduciary duties as a company executive.

But it’s still worth trying to understand the long-term impacts of these many altered product roadmaps. To do that, it’s worth looking at what types of products were canceled or delayed.

The table below shows some of the products listed by the respondents:

Table 1: What type of product or service did you delay or cancel due to COVID-19?

As you can see, many responses were fairly generic (“kitchen appliances” or “home appliances”). Others were more granular (“braising pan”, “beverage dispenser” or “smart garden appliance”).  Others spoke to more services-related products related to the appliance or houseware industry (“SaaS service” or “Residential kitchen designs”).

But what is most telling, to me at least, is how the language speaks to how these companies are canceling what is next. One respondent said their company is canceling a “new generation of large home appliances”. Another “postponed next version of automation product .” A third cut “new technology and product-related R&D.”

Again, we’re traversing a new world. Product roadmap adjustments are required. But I can’t help but wonder how much innovative work and progress was lost due to COVID-19. In the coming weeks, I’ll continue to evaluate how the reshaped appliance industry landscape will look and what I expect kitchen tech and food-related innovation efforts will look like as we emerge on the other side.  


Quick Thoughts

Chickens Are Hot

I wrote a couple weeks ago about how smart garden equipment was seeing a massive surge as consumers. In that post, I also mentioned that interest in backyard chicken farming was also on the rise, no doubt due to the same inclinations that led people to start buying seeds and developing plants for backyard gardens at a record rate over the past month or two. 

But the sheer jump in interest in chicken-farming related products on Amazon is worth looking at. As show in the graphic below, Amazon-related searches for backyard chicken farming related products has most definitely shot through the roof. Chick supplies? Up eight-fold. Chick starter kit? Six-fold. Interest in chick coops has tripled. 

I don’t think we’ll necessarily see tens of millions of chicken farmers, but I would definitely say the pandemic has meant chicken-farming has jumped the chasm from hipster hobby to a broader swath of the population concerned about their own food supply in what has been revealed to be, perhaps more so than they thought, a somewhat fragile food supply chain. 

As I wrote last month, consumers are thinking about food sovereignty, many for the first time in their lives, and so I expect at-home food production to continue to be a big trend going forward. 


Meal Kits 2.0?

It’s pretty easy to diagnose the reason for the demise of first-generation meal kits at this point: They were expensive and oftentimes required a lot of work for people who, at the end of the day, wanted to get food on the table at, yes, the end of the day.

But in some ways, I think the meal kit may be making a come back in products like that from Omsom, a meal-starter-by-mail service that allows you to essentially cook authentic Asian cuisine with little to no previous experience. In a way, it’s similar to the vision that ChefSteps had with their Joule-ready sauces, which I thought (and still do) think is a good idea before it became a victim of ChefSteps company-specific financial problems.

I also like Yo-Kai’s meal kit concept, even though it’s slightly different from Omsom in that the product provides the entire meal (including proteins). As you can guess by now, I love Asian food, and while I think Asian food meal kits probably are just better because Asian food is better (sorry not sorry), I think it’s more about not only being convenient and making life easier, but it’s also tapping into food passions. I’m going to be more passionate about an Asian food-by-mail offering than a more generic offering from the likes of Blue Apron or Plated.  I also like the flexibility that greater and longer shelf-stability provides me (like with Omsom), which was always a problem with Blue Apron, which always felt like a race-against-the-clock for me. 

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