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Daily news and analysis about the food tech revolution

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Amazon Starts Testing Autonomous Delivery Bot Scout in California

Scout, Amazon’s autonomous wheeled delivery bot, will start delivering packages today in Irvine, California, according to a blog post published by Amazon.

Scout bots will operate “Monday through Friday, during daylight hours,” according to the blog post. Customers in Irvine will order their packages as normal, including options for same-day delivery for Prime members. The cooler-sized, six-wheeled bots will autonomously follow their delivery route and, for now at least, be accompanied by a human being who can take over in the event of a problem.

Back in January, when Scout debuted near Amazon’s Washington State headquarters, my colleague Chris Albrecht noted that, “If Scout’s trial proves successful, Amazon’s involvement in the space will certainly light a fire under the existing competition and accelerate robot delivery.”

Today’s post from Amazon didn’t specifically mention food delivery, but it’s a realm in which Amazon operates and where, if Scout does indeed prove successful, the Seattle giant would certainly give the competition something to worry about.

And there’s plenty of competition to go around. Postmates’ Serve bot already, eh, serves Los Angeles, Miami, NYC, Chicago, and Phoenix. Kiwi and Starship are available on a growing number of college campuses, and Kiwi also just expanded its program to the city of Sacramento. Pepsi, too, has bots on campus in the form of an autonomous roving device by San Francisco-based company Robby.

Of course, both campuses and city streets contain obstacles for bots, which Amazon said in its blog post it has been testing Scout against for some time: “All the while, the devices have safely and autonomously navigated the many obstacles you find in residential neighborhoods—trashcans, skateboards, lawn chairs, the occasional snow blower, and more.”

Now they have to navigate an even tougher test than a snow blower: the human beings who will be both interacting with the bots as they accept packages and getting used to seeing the wheeled devices roving about the block. How that reception goes will give us a good idea of where Scout is headed — literally and figuratively — in the near future.

Here’s The Spoon’s 2019 Food Robotics Market Map

Today we head to San Francisco for The Spoon’s first-ever food-robotics event. ArticulAte kicks off at 9:05 a.m. sharp at the General Assembly venue in SF, and throughout the daylong event talk will be about all things robots, from the technology itself to business and regulatory issues surrounding it.

When you stop and look around the food industry, whether it’s new restaurants embracing automation or companies changing the way we get our groceries, it’s easy to see why the food robotics market is projected to be a $3.1 billion market by 2025.

But there’s no one way to make a robot, and so to give you a sense of who’s who in this space, and to celebrate the start of ArticulAte, The Spoon’s editors put together this market map of the food robotics landscape.

This is the first edition of this map, which we’ll improve and build upon as the market changes and grows. If you have any suggestions for other companies or see ones we missed you think should be in there, let us know by leaving a comment below or emailing us at tips@thespoon.tech.

Click on the map below to enlarge it.

The Food Robotics Market 2019:

Blendid’s Smoothie Robot Heads Off to the University of San Francisco

If you want to see the future of robots, go to college. I don’t mean become a student and take classes, I mean just literally head to a college campus as they are quickly becoming the go-to spot for companies to launch robots. Among the latest is Blendid’s smoothie-making robot, which is launching at the University of San Francisco next Monday.

Blendid (a.k.a. 6DBytes) came out of stealth just about a year ago to launch its autonomous smoothie making station at the Plug and Play Center in Sunnyvale, CA. As The San Francisco Chronicle reports, Blendid has partnered with food service operator Bon Appetit to bring the smooth(ie) operator to USF. Chef B, as the robot is called there, can make up to 36 smoothies and hour and will operate 24 hours a day at the Market Cafe on USF’s campus.

USF is just the latest college to test out robots on campus. Northern Arizona University (NAU), George Mason University (GMU), UC Berkeley, and University of the Pacific all now have little rover delivery bots running around, dropping off food and snacks on their campuses.

College campuses are popular destinations for robots because there is a large population centralized in one contained geographic area, and everyone there has to eat. A robot like Blendid works well in that type of high-traffic environment because smoothies are typically something people want to grab quickly, and the robot can just sit and churn them out literally around the clock.

Blendid offers a franchise option for food service companies like Bon Appetit, allowing them to install the $70,000 robot with a lower up-front cost. Given the work Sodexo is doing with Starship’s robots at NAU and GMU, I wouldn’t be surprised if it was exploring a similar arrangement.

One interesting bit about the rollout of USF’s new robot smoothie maker; Blendid put this tidbit on its FAQ page:

Q: Does Blendid eliminate any jobs for existing Bon Appétit workers?
A: No. Blendid kiosk is an added bonus. It brings another food option in the Market Cafe without adding more stress on existing staff. It won’t eliminate any jobs. We hope this will help alleviate load on staff and reduce wait lines during busy hours.

The role of robots in the workforce is an ongoing debate, and it looks like Blendid and Bon Appetit are trying to get ahead of any controversy. The impact of automation is a big issue and it’s one that we’ll be tackling at our upcoming ArticulATE conference on food robotics in San Francisco on April 16th. You should definitely get a ticket and join us for the discussion!

CES 2019: Robby and Robomart are Bringing Mobile Commerce to the Masses

“We are like Boeing.” This exact sentence was said to me in separate, back-to-back meetings at CES with Robby and Robomart. Both are autonomous vehicle companies, both are at the forefront of the emerging mobile commerce trend, and both want to be like the storied jet maker (more on that in a minute).

We write a lot about the rise of delivery, whether it’s by human, drone, self-driving car or robot. But a straight-up delivery business is different from mobile commerce. Delivery is a one-to-one transaction. You order something, a restaurant or store puts that item in some kind of vehicle that travels to your door, drops it off and then at some point travels back to a central hub empty.

Mobile commerce, on the other hand, puts the store on the road. When an order is placed, the item still arrives, but it comes with a (small) store. This model is appealing for a few reasons. First, there is no down time for the delivery vehicles. They don’t have to travel back to a central hub and refill before making another delivery, so the vehicles are generally always in use.

Additionally, mobile commerce can encourage additional purchases. You may be a student at the University of the Pacific who just ordered a Pepsi by robot, but once it arrives, the container also holds snacks that may you want to impulse buy.

Finally, this store on the go also gives the retailer more data that is closer to the point of use. If you buy a Pepsi at the store, the store has no idea when you will drink it or what you’ll do with it. But if you order a Pepsi to be delivered to you at the library, or buy one from a mobile store outside your home, chances are good that you’ll consume it pretty soon thereafter. It’s not a perfect science, but it provides more data about consumer behavior for retailers and CPG brands.

But let’s get back to Boeing.

The reason both Robby and Robomart likened themselves to Boeing is because they are in the vehicle platform biz. They don’t really care what you want to sell or where you want to sell it, they just want to be the way you get it there. And the two companies are taking very different-sized approaches.

Robby builds small, autonomous rover robots on wheels. It leases the robots and software to brands who want to form a more direct sales channels with their consumers. In the case of Pepsi, the Robby bot has been outfitted with a cold side (using cold packs, not compressors) to keep sodas chilled and a side with no temp control for snacks like chips and snack bars. When an item is ordered, Robby delivers it, and if the consumer takes more stuff out, on-board computer vision keeps track of its inventory and charges that person accordingly.

Robby goes 20 miles on a charge and has a swappable battery, so it doesn’t have to be taken offline to charge.

Robomart, on the other hand, is thinking bigger. Robomart made a splash at CES 2018, and has been busy ever since. The company builds self-driving vehicles that are low-speed and smaller than a car (similar to a Nuro pod). They are refrigerated and can be customized to fit particular retail needs. The company says it has signed a deal with an East Coast grocer in the U.S. for a delivery pilot.

The Robomart holds more than Robby, obviously, and uses RFID tags to keep track of inventory and charge people. Robomart says this is because it will be carrying a lot of produce, and computer vision doesn’t work as well with fruits and vegetables. Robomart has a 55-mile range and travels at less than 25 mph. To appease regulators, even though Robomart is autonomous, it will at first be driven remotely by a teleoperator. Its business model also includes leasing vehicles and software to customers.

AutoX is similar to Robby and Robomart, but is taking a more hybrid approach. AutoX has regular self-driving sedans to make grocery deliveries, but it also keeps additional inventory in the backseat of the car in case the consumer wants to buy more.

Even the bigger players are getting involved in mobile commerce. Panasonic showed off its concept SPACe-Ce Mart mobile store at CES this year, and Toyota formed a joint venture with Softbank for a mobile platform that would include stores on the go.

Mobile commerce is poised to be huge, and while it may not go mainstream this year, with all this investment and activity, it looks like 2019 will be the year mobile commerce starts to get off the ground.

Pepsi and Segway Enter the Increasingly Crowded Delivery Robot Space

One potential benefit of a city filled with people looking down at their phones is that they might be better able to see all the little delivery robots scurrying around on the ground. The sidewalks will be getting even more crowded as both Pepsi and Ninebot, Segway’s parent company, have announced separate delivery robot initiatives.

Pepsi is starting small, delivering snacks and drinks to students on the campus of the University of the Pacific in Stockton, California using a robot built by Bay Area company, Robby. Students with a UoP email address can use the snackbot app to summon Pepsi brand drinks and snacks to be delivered between 9 a.m. and 5 p.m. to designated areas across campus via the autonomous rover-style robot.

The Pepsi/Robby partnership is reminiscent of Kiwi and Starship’s existing work. Both Kiwi and Starship make small cooler-sized, autonomous rover robots. Kiwi has been delivering food to the University of California at Berkeley, and recently expanded to the Westwood neighborhood of LA, where it is looking to start making deliveries at UCLA. Starship is focusing on academic and corporate campuses as well and is already making deliveries on Intuit’s Bay Area office complex.

Starship may be getting some competition on the corporate delivery front. At CES next week, Ninebot–Segway will show off its new Loomo delivery bot. It looks like a filing cabinet on wheels with a touchscreen and drawers that slide out. The company’s press announcement didn’t provide too many details, but did say “Loomo Delivery is designed to provide a comprehensive autonomous delivery solution for office buildings, shopping malls, and other destinations.”

From that description and accompanying pictures, the Loomo does not look that rugged, and perhaps is meant for indoor delivery only. If true, this indoor-only approach could either be extremely limiting for its adoption, or it could help Loomo stand out in the robot delivery space.

And that delivery space is getting crowded. Pepsi/Robby, Ninebot-Segway, Kiwi, Starship, Marble, Postmates, Woowa Bros., and Alibaba are just some of the big name players. And I expect we’ll see a few more show off their robotic stuff at CES next week. I’ll be keeping an eye underfoot for sure.