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Serve

July 30, 2020

Postmates Now Delivering Dodger Stadium Food to LA Doors

Dodger fans now can change up “Take Me Out to the Ball Game” with some new lyrics:

Take a walk down my hallway
Take a seat on the couch
Postmates and Dodgers now deliver snacks
Just in time now that baseball is back

Baseball fans may be stuck at home, but if you’re rooting for the Dodgers in LA, you can still eat like you’re at the stadium. Postmates announced earlier this week that has partnered with Home Plates to offer home delivery of Dodger Stadium food.

From a Postmates blog post describing the program:

Home Plates will serve Dodger Stadium fan-favorites like Dodger Dogs, micheladas, and garlic fries to go along with snacks, salads, bar, and dessert options. In addition to premium Dodger Dogs, items specially produced by Home Plates include individual thin-crust Brooklyn-style pizza, carne asada helmet nachos, and Dodgers’ blue gelato. Also, check out the family party pack and catering options.

Right now, delivery is only available in the Hollywood and West Hollywood neighborhoods of Los Angeles, with plans to expand to other areas of the city. Hollywood and West Hollywood, of course, are also the neighborhoods where Postmates uses its Serve robot to make deliveries. So your Dodger Dog may be brought to you by a cute robot!

This isn’t the first deal between Postmates and the Dodgers. Last year, the two teamed up for online ordering and food pickup inside Dodger Stadium. But with stadiums shut down, this is the next best thing for those wanting more of a realistic baseball experience while watching the games at home.

Postmates was recently acquired by Uber for $2.65 billion, which could buy a lot of peanuts and cracker jacks.

I say this without judgment, but given the greasy nature of stadium food, I’m curious as to how well it will travel for delivery. Obviously, downing a Dodger Dog on your recliner at home is a lot different from eating one amongst tens of thousands of your fellow fans. But will the food even be that good outside a stadium? If you’re in LA and try this out, drop us a line and let us know if it was a home run or a strikeout.

May 11, 2020

Delivery ‘Bots from Starship and Postmates Spotted in the Wild on Both Coasts

We’ve been covering the acceleration of robots being rolled out for contactless food deliveries in different cities across the country. As these li’l rover ‘bots become more public, the public is catching their first glimpse of, and shooting video of, our food delivery future.

Starship recently started making restaurant and grocery deliveries in Chevy Chase, VA. That’s where Jake Tapper, host of CNN’s State of the Union caught not one but two Starship robots scurrying about in the rain and posted a video of them to Twitter.

I assume for food delivery? Still a bit @blackmirror — pic.twitter.com/8uWa8ODS5v

— Jake Tapper (@jaketapper) May 8, 2020

Tapper wrote “I assume for food delivery? Still a bit @blackmirror,” which struck us as a bit odd. Black Mirror is the sci-fi anthology TV series that shows the dark side of our reliance/addiction to technology. But Tapper seems to be ignoring the fact that we are already living in the darkest timeline where human-to-human contact is fraught with anxiety and potentially danger, and technology like autonomous robots can actually be useful and could save lives.

As a reminder for Mr. Tapper, robots don’t get sick, won’t inadvertently cough on your broccoli and can help get food to people who may not be able to otherwise leave home. Not everything about robots is perfect, obviously. Robot companies like Starship are charging restaurants big commissions that might be unsustainable, and there are always are big, societal questions about automation and the cost of human jobs. But right now, we should absolutely be experimenting with more self-driving deliveries.

Over the West Coast, friend of The Spoon, Mike R., saw the Postmates Serve robot cruising down a Los Angeles city street. With its lit up eyes and bright color, the cheery robot certainly seemed to fit in with sunny California vibe. An “On Delivery” message displayed on its screen to let passers by know it was on a job as it quietly rolled on its own down the sidewalk (followed, appropriately enough, by someone on a scooter wearing a facemask).

Postmates Serve Robot Out on Delivery

For those living in the middle of the country, fret not. Self-driving delivery robots won’t be relegated to the coasts. Up in Ann Arbor, MI, Refraction’s REV-1 is making lunch and grocery deliveries. And Starship is eyeing Frisco, TX among the next cities to get its robot delivery service.

If you see robots running around your town, please shoot a picture or a video and share it with us!

March 4, 2020

West Hollywood Approves Delivery ‘Bots, Missouri Mulls its Own Robot Regs

In addition to random celebrity sightings, residents of West Hollywood, CA will soon be spotting autonomous delivery robots in their neighborhood. Last night the West Hollywood city council approved the use of delivery robots on its city streets (hat tip to WeHoVille).

A trial of the program will start next month with Postmates’ Serve robot and run for 90 days. Serve is a cooler-sized robot that scurries around on four wheels, and while it can run autonomously using sensors and cameras to avoid people and obstacles, the city council is requiring a human chaperone during the trial. Additionally, only three robots can be in operation at once, they can only run during the day, and they aren’t allowed on sidewalks deemed substandard.

Serve has already been making deliveries in the Hollywood neighborhood of Los Angeles since the tail end of last year, and the West Hollywood expansion illustrates how cautious local regulators are being when it comes to robots.

Across the country from West Hollywood, state lawmakers in Missouri introduced their own bill to regulate sidewalk delivery robots. The proposed legislation would limit a robot’s weight to 200 lbs, have autonomous driving capabilities, and require an insurance policy of $100,000 to cover any damages.

State and local governments across the country are grappling with rapid innovation like sidewalk robots essentially in real time. Lawmakers have to weigh the convenience of something like an autonomous sidewalk robot with the costs. Sidewalk robots could help reduce traffic congestion by getting delivery cars off the road, but then you have fleets of ‘bots crowding sidewalks. Robots could make meal delivery more affordable, but you have to make sure they are distributed in an equitable fashion. Then there are questions around liability and privacy when running robots on public streets, and more fundamental questions like where robots can recharge.

The point is, autonomous robot delivery technology is available and ready, now we just to wait and see how it will be integrated into our everyday lives.

August 7, 2019

City By the Bot: Postmates Gets Permit to Test its “Serve” Delivery Robot in San Francisco

San Francisco has given Postmates the city’s “first-ever permit for sidewalk robotics operations,” according to a story in TechCrunch. The move marks a turn in the city’s official attitude towards delivery robots on its city sidewalks.

Postmates unveiled its rover robot, dubbed Serve, in December of last year, but has been relatively quiet about the program since then. Serve is a cooler sized robot on wheels that can carry 50 pounds, go 25 miles on a charge and uses a combination of cameras, lidar and human assistance when needed to navigate.

But perhaps more intriguing than the robot itself is the city it will, errr, Serve. In December of 2017, the city of San Francisco enacted tight restrictions on the use of commercial sidewalk robots. At the time, San Francisco’s robot ban was seen as part of its attempt by the city to get ahead of a technology issue and avoid the civic complications things like ridesharing and corporate commuter busses created.

But while San Francisco clamped down, nearby cities like Berkeley and Sacramento and other towns across the country like Phoenix and Houston rolled out the welcome mat for delivery robots… at least for testing. Perhaps San Francisco felt that getting ahead of any robotic problems could wind up leaving it behind.

Postmates told TechCrunch that it has “…been eager to work directly with cities to seek a collaborative and inclusive approach to robotic deployment that respects our public rights of way, includes community input, and allows cities to develop thoughtful regulatory regimes,”

The robot delivery sector is certainly heating up this year. In addition to Postmates, rivals Kiwi and Starship have been heading to college campuses, Amazon is testing out its Scout robot in Irivine, CA, and Refraction AI just recently launched its three-wheeled autonomous delivery vehicle.

Postmates raised $100 million at the beginning of this year and is expected to go public later this year. If they follow through, perhaps a robot could ring the opening bell.

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