Close Ad

The Spoon

Daily news and analysis about the food tech revolution

smart locker

Cargill (Yes, That Cargill) Shows Off Smart Food Locker System at CES 2023

Most people know Cargill as a massive food conglomerate with a huge share of the total food commodity market. But considerably fewer people know the same company responsible for about 25% of total US grain exports has a digital business unit that incubates technology products more akin to something you might see from a Silicon Vally startup.

One of those products on display at CES 2023 was Chekt, a smart food locker system for restaurants, stadiums, and other food service-centric businesses. The Chekt system, which you can see demoed in the video below, automates the handoff of prepared food to customers or delivery drivers. The lockers can be configured to be hot and cold in the same unit, allowing a restaurant or other food service business to hand off a warm meal and cold drink to consumers from the same locker.

A Look at the Chekt storage locker system from Cargill at CES 2023

The way the lockers work is customers can order on their phone from their table or seat, and they receive a text when the food is ready. The customer then heads to the locker, responds to the text to notify Chekt they are ready for pick up, and the locker unlocks.

According to Cargill digital business lead Eric Parkin, the Chekt system is deployed at the Pittsburgh Penguins stadium and at restaurants on the US west coast. Parkin says that restaurants like Buckhorn BBQ are seeing as many as 70 orders a day going through the locker system for customer pick-up or delivery drivers.

Cargill’s Chekt system is just one of many smart locker systems for food pickup that have appeared over the last couple of years. As the pandemic accelerated the transition towards delivery and contactless pickup, companies like Cargill, GRUBBR, Minnow, and others have stepped in to fill a need for restaurants and others to automate the final handoff of food to their customers.

My guess is that over time we’ll see nearly every stadium in the US deploy similar solutions, where lines can get long, and people are in a hurry to get back to their seats. Larger restaurant chains that depend heavily on pickup orders and delivery will also likely make these a fixture, and there’s a good chance they’ll become commonplace in universities and large multifamily residences.

The Minnow Pickup Pod

CES 2022: Minnow Shows Off Pickup Pod, an Unattended Cubby System Designed for Food Delivery

Food tech startup Minnow showed off their contactless, asynchronous smart lockers for food delivery at CES 2022 — and The Spoon got a demo and sat down to talk to CEO Steven Sperry.

Minnow began shipping the pods in the last four weeks through Hatco, a manufacturing partner who creates Minnow pods on demand. On one end of the spectrum, Hatco is serving customers where food is picked up, including restaurants, ghost kitchens, and cafeteria operators. On the other end, Minnow is focusing on selling their pods into commercial real estate including office buildings, residential spaces like apartments and condos, and college campus locations — basically, where food is delivered.

While delivery lockers aren’t a new idea, Minnow differentiates by being designed specifically for food. Each pod is insulated, lit from the inside, and includes UV lights and antimicrobial surfaces.

“We did research and found that people don’t like the idea of reaching into a dark space to get their food — they want to know that the space is clean and sterile,” said Sperry.

Not only is the Minnow pod designed for food and strong connectivity with 5G on board, it’s also providing a standardized and easier way for third-party delivery drivers to find a delivery location to drop off food without navigating secure lobbies and elevators, gated entryways or confusing campus maps.

When asked about Minnow’s support model and whether a multifamily property owner would be able to use the Minnow pod “as a service” versus a straight purchase, Sperry responded, “The purchase typically has a SAS component because the device is always connected to our servers and monitored in real-time. We monitor the food continually, we know what’s happening in every pod and in most cases, it’s considered an amenity for the residents of that building.”

The Spoon video crew was able to get a quick demo of a Minnow pod live on the CES show floor — check it out below.

CES 2022: Demo of the Minnow Pick Up Pod

Walmart to Test Grocery Delivery to Smart Home Lockers

Walmart announced today that it will start testing grocery delivery to smart lockers that sit outside a person’s home. The pilot program will begin this Spring in Bentonville, Arkansas.

The smart lockers are built by Home Valet and feature three temperature zones (frozen, refrigerated and fresh). When a grocery delivery order is placed with Walmart, the delivery driver unlocks the box with a smart device, and places the groceries inside. Customers unlock the box when they return home and retrieve their items.

This smart locker approach could actually benefit Walmart shoppers in a few ways. First, customers get more flexibility because they don’t need to be/stay at home when their delivery is scheduled. Second, it secures groceries away from the elements and potential porch thieves. And finally, this delivery method is contactless, which will continue to be important even after the pandemic recedes. (Bonus benefit: Dropping off groceries to a box outside your house is a lot less creepy than Walmart’s idea of having a delivery driver enter your house when you aren’t there.)

But the smart locker is just the latest aggressive move by Walmart to make its delivery more convenient as it dukes it out with other retailers like Amazon and Kroger for your grocery dollar. In addition to launching its Walmart+ delivery service last year, Walmart is also testing grocery delivery via drones and autonomous vehicles.

Walmart can’t afford to rest on its laurels. Online grocery shopping is projected to hit $250 billion by 2025, accounting for 21.5 percent of all grocery sales. As such, everyone in the space is testing new programs to get you your groceries faster. Kroger is set to open the first of its robot-powered automated fulfillment centers this year. Albertsons recently debuted an automated curbside pickup kiosk. And Amazon will drop off groceries inside your garage when you’re out.

Walmart’s smart locker reminded me of a patent that Amazon was issued a couple years back for a robot that would live at your house, and then autonomously venture out to retrieve packages from a nearby pickup hub.

This might be a little overkill, but it’s not hard to imagine a time when Walmart’s smart locker sprouts wheels and goes to pick up your groceries. Walmart is already automating the middle-mile for delivery, so it’s not a big mental leap for your grocery being autonomously driven from a fulfillment center to a neighborhood hub. Once your order arrives at that hub, your smart locker drives over to get your groceries and drives them back to your doorstep to await being put in your kitchen.

That particular vision is still a ways away, but given how much retailers are investing in delivery infrastructure, it’s not that far off in the future.