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October 2, 2018

Amazon Boosts Minimum Wage to $15, Will it Have a Halo Effect on its Grocery Business?

Amazon announced today that it is raising its minimum wage to $15 an hour for all of its full-time, part-time, temporary and seasonal employees, including workers at Whole Foods. In all, Amazon’s pay raise impacts 250,000 full-time and 100,000 seasonal employees. The pay increase takes effect on November 1.

The move comes at a time when Amazon is facing increased pressure over pay disparity at the company. Senator Bernie Sanders even introduced the Stop Bad Employers by Zeroing Out Subsidies (or “Stop B.E.Z.O.S.” bill), that would have added a tax on large companies equal to the value of the public benefits their employees receive.

Amazon is also facing mounting pressure internally from Whole Foods employees who are not happy with the changes its new owner brought to the grocery chain. Workers there are trying to unionize amid complaints of reduced headcount and increased work with inadequate pay.

In addition to being a good thing for a company that has been valued at $1 trillion dollars to do, and a way to potentially get the government off its back, Amazon’s move — and all the subsequent news coverage — could also provide a nice halo effect when it comes to the company’s public perception.

Amazon is locked in a multi-front battle to be your grocer of choice against the likes of Target and Walmart. As CNBC notes, Target has announced plans to raise its employees’ wages to $15 an hour by 2020, and Walmart only plans to raise its minimum wage to $11 per hour.

Immediately leapfrogging the competition gives it a hiring advantage (the company plans to open up 3,000 Go stores across the country by 2021), but it could also ease any guilty consciences people might have with buying groceries at Amazon, whether from Whole Foods or Amazon Fresh. If people know the company is paying a higher wage, it untangles, at least a little bit, some of the ethical quandaries shoppers might have.

September 27, 2018

OpenTable Launches OpenSeat Feature to Pair Up Single Diners

Perhaps it’s because I’m not an outgoing millennial, or maybe it’s the fact that I don’t enjoy small talk, or maybe it’s just human decency, but I think OpenTable‘s new feature to pair up diners eating alone in restaurants sounds horrible.

Food & Wine writes that the restaurant reservation app has joined up with Virginia Tourism to create a new feature called OpenSeat. At select restaurants in Virginia, people making reservations via OpenTable can write in “OpenSeat” in the special request section. If another singleton (ugh, how badly do I date myself with that reference?) shows up at the restaurant with the same “OpenSeat” note, the two will be seated together and even get a free appetizer. (What happens if more than two singles show up?)

I’m not sure where to begin.

“Creepy,” and “So so awkward” were how my Spoon colleagues referred to the idea on our Slack channel. And they are not wrong.

At least on dating apps people can see and swipe others before communicating. Having someone get automatically seated at your table sounds like a recipe for social disaster. How does one gracefully excuse themselves when some jerk pulls up a chair and starts yapping about his collection of exotic teeth?

Yes, that is a worst case scenario, and perhaps it could be fun if you were traveling in a strange city and got seated with a normal person. And I’m all for restaurants and even reservation services trying out new things and new ways to monetize their experiences.

Still sounds horrible. But obviously I’m just too closed minded for OpenSeat.

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