• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Skip to navigation
Close Ad

The Spoon

Daily news and analysis about the food tech revolution

  • Home
  • Podcasts
  • Events
  • Newsletter
  • Connect
    • Custom Events
    • Slack
    • RSS
    • Send us a Tip
  • Advertise
  • Consulting
  • About
The Spoon
  • Home
  • Podcasts
  • Newsletter
  • Events
  • Advertise
  • About

Starship

August 20, 2019

Starship Raises $40M Series A, Rolls Out its Delivery Robots to U. of Pittsburgh and Purdue Campuses

Autonomus robot delivery startup Starship announced today that it has raised a $40 million Series A round of funding. The round was led by Morpheus Ventures with participation from prior investors including Shasta Ventures, Matrix Partners, MetaPlanet Holdings, as well as new investors including TDK Ventures, Qu Ventures and others. This brings the total amount raised by Starship to $85 million.

That news alone would be worthy of a story, but Starship upped the ante by also announcing that its rover bots arrived today at the campuses of the University of Pittsburgh and Indiana’s Purdue University in order to prepare to make food deliveries on both campuses in September. These new schools join George Mason University and Northern Arizona University, which launched their own robot delivery programs with Starship earlier this year, and are a step in Starship’s plan (also announced today) to be on 100 college campuses over the next two years.

Students, faculty, staff and whomever else on these school campuses are able to get robot delivery by downloading the Starship mobile app. Users choose from the restaurant and food options, order and pay (there’s a $1.99 delivery fee) to have their snacks, meals or groceries dropped off at any location on campus.

Starship’s robots have proven to be such big ‘bots on campus that the company said in today’s press release emailed to The Spoon that both George Mason and Northern Arizona have increased the number of delivery robots (George Mason actually doubled its fleet), as well as their hours of operation.

Serving colleges is a popular go-to market strategy for delivery robot startups. Earlier this summer, Kiwi announced it was expanding its robot delivery to fifteen colleges including Harvard, Stanford and… Purdue.

Obviously that last one is of interest, given Starship’s announcement today. When asked about Kiwi’s potential presence at Purdue, Starship provided us with the following statement: “Starship is looking forward to launching on Purdue University on September 9. The delivery robots are currently mapping the area and can’t wait to start serving students and staff in September. We look forward to sharing more details shortly.”

We’ve reached out to Kiwi to see if Purdue is still indeed on their rollout roadmap, but regardless of whether Purdue doubles up on robots or has quietly dropped Kiwi, the situation highlights how colleges will be a battleground for delivery robot services. Starship’s fresh $40 million certainly gives it a bigger warchest to woo universities than Kiwi, which has only raised $2 million to date.

Starship says it will use the new funding to “rapidly expand its services to more university campuses,” so a delivery battle is definitely brewing. The company already has a good track record: Starship says its robots have traveled more than 350,000 miles, crossed 4M streets, and have completed more than 100,000 autonomous deliveries.

August 7, 2019

Newsletter: Back-to-School Delivery Apps and High-Tech Sushi Burritos

While my colleagues are across the Pacific this week at the SKS Japan show, I’ve been thinking about college. Specifically, how college and university campuses are a lucrative frontier for food delivery.

Unless you’re in an urban campus like NYU, where delivery, takeout, and street food options already abound, the average college campus has everything a food-delivery service could want in terms of customers: lots of bodies packed tightly together, pulling late hours in locations where food isn’t always a given (e.g., the library).

Third-party delivery services like DoorDash and Grubhub already provide a presence on campuses, along with a much-needed alternative to soggy spaghetti and stale Cheerios. But for bigger corporations who’ve long been a part of the university foodservice world, third-party delivery is a competitive threat to their very relevance on campus.

Not surprising, then, that some of these legacy foodservice companies are starting to respond with their own contributions to delivery. This week food services provider Aramark, who works with more than 400 universities in the U.S., announced it had acquired meal delivery company Good Uncle.

Via Good Uncle’s app, students can order chef-made meals and snacks that are typically cheaper than the average restaurant and don’t have delivery fees. While Good Uncle’s reach is relatively small right now, serving just eight campuses, its business model makes a lot of sense for an older company like Aramark trying to stay relevant to students in the food delivery era.

Exactly how Aramark will leverage this new acquisition remains to be seen, but it’s a smart move to get into the delivery space now. Grubhub has already been working its way onto campuses via its 2018 acquisition of Tapingo, and a growing number of delivery bots on campus brings both new ways to do food delivery for students and more competition for existing players. That includes Aramark rival Sodexo North America, who this year partnered with Starship Robotics to unleash fleets of wheeled bots onto college campuses.

An Eatsa-style Empire in Japan

But back to Japan.

My colleague Chris Albrecht got to experience not one but two awesome food-centric things this week: sushi burritos and high-tech restaurants.

Chris headed over to Beeat Sushi Burrito, a Tokyo restaurant that serves sushiritos and is powered by an end-to-end system that automates most of the order, pay, and pickup process for customers.

As Chris noted, though, UBO, the company behind the restaurant, is more focused on tech than food:

“Instead of selling sushiritos, UBO has developed the entire system from the software platform to the cameras installed in the cubbies that read the special QR codes that identify each order. UBO wants to license its tech stack to other restaurant chains, who can then integrate the automat style of eating into their own locations.”

It’s not unlike the Brighloom (nee Eatsa) system here in the U.S., which is an end-to-end restaurant tech stack that automates much of the customer’s restaurant experience and will do so even more now that it’s licensed some of Starbucks’ technology.

So while a sushirito empire isn’t the end goal for UBO, Beeat Sushi Burrito is another example of how the restaurant experience is getting automated and suggests we’ll see many more iterations of this in future, on either side of the Pacific. And, most likely, in colleges and universities, too.

Until next time,

Jenn

August 6, 2019

Amazon Starts Testing Autonomous Delivery Bot Scout in California

Scout, Amazon’s autonomous wheeled delivery bot, will start delivering packages today in Irvine, California, according to a blog post published by Amazon.

Scout bots will operate “Monday through Friday, during daylight hours,” according to the blog post. Customers in Irvine will order their packages as normal, including options for same-day delivery for Prime members. The cooler-sized, six-wheeled bots will autonomously follow their delivery route and, for now at least, be accompanied by a human being who can take over in the event of a problem.

Back in January, when Scout debuted near Amazon’s Washington State headquarters, my colleague Chris Albrecht noted that, “If Scout’s trial proves successful, Amazon’s involvement in the space will certainly light a fire under the existing competition and accelerate robot delivery.”

Today’s post from Amazon didn’t specifically mention food delivery, but it’s a realm in which Amazon operates and where, if Scout does indeed prove successful, the Seattle giant would certainly give the competition something to worry about.

And there’s plenty of competition to go around. Postmates’ Serve bot already, eh, serves Los Angeles, Miami, NYC, Chicago, and Phoenix. Kiwi and Starship are available on a growing number of college campuses, and Kiwi also just expanded its program to the city of Sacramento. Pepsi, too, has bots on campus in the form of an autonomous roving device by San Francisco-based company Robby.

Of course, both campuses and city streets contain obstacles for bots, which Amazon said in its blog post it has been testing Scout against for some time: “All the while, the devices have safely and autonomously navigated the many obstacles you find in residential neighborhoods—trashcans, skateboards, lawn chairs, the occasional snow blower, and more.”

Now they have to navigate an even tougher test than a snow blower: the human beings who will be both interacting with the bots as they accept packages and getting used to seeing the wheeled devices roving about the block. How that reception goes will give us a good idea of where Scout is headed — literally and figuratively — in the near future.

August 6, 2019

Aramark Acquires Campus Food-Delivery Service Good Uncle

Just in time for school to start again, food services provider Aramark announced today it has acquired Good Uncle, an on-demand meal-delivery service that drops food to students at specific pickup points around college campuses. Terms of the deal were not disclosed.

Good Uncle launched in 2016 and has raised a total of $2.2 million. The service, accessible via an iOS or Android app, aims to offer college and university students restaurant-quality meal options at student-friendly prices, including free delivery.

To order food, students first sign up with the Good Uncle app and choose items from a menu that rotates every couple of weeks. Certain campuses also feature 15-week membership plans that theoretically could function as an alternative, or at least a supplement, to a traditional student meal plan purchased from the university.

Good Uncle partners with local chefs to make the food and uses its own fleet of vehicles to deliver meals. All food is delivered at drop points on or around the campus. When a user purchases a meal, they choose one of these designated points, marked in the app, and are given an estimated time for how long the food will take to arrive at that point. The Good Uncle site claims an average of 26 minutes for most orders. Payment and order tracking are available through the app.

Aramark, meanwhile, is a longtime food services provider to universities and currently works with over 400 of them in the U.S., offering everything from dining hall services to convenience stores and coffee shops. But thanks to delivery, restaurant-quality food is easier and faster than ever for students to get their hands on, which means slimy spaghetti and endless bowls of cereal from the dining hall aren’t the only options anymore. For Amarak, acquiring a company like Good Uncle is a way to stay relevant as the campus culinary landscape changes.

And it’s definitely changing — specifically to meet the demands for delivery. In 2018, Grubhub acquired Tapingo, whose platform lets students order ahead at on-campus restaurants, cafes and dining halls. And universities are also a hot testing bed for delivery robots, with companies like Starship and Kiwi sending their bots to roam about the quad delivering meals and snacks to hungry students.

Right now, Good Uncle is available on eight campuses in the U.S. According to the press release, the company will operate independently of Amarak and maintain its own unique brand identity. Even so, linking up with a larger company like Aramark, which has a long history and wide reach with universities, could enable Good Uncle to expand to new campuses and compete with the plethora of delivery technologies currently headed back to school.

June 14, 2019

Starship More Than Doubled its Robot Delivery Fleet at George Mason University

High school graduation happened last night in my town, which means in a matter of months, most of those kids will be heading off to college. And maybe, if they are lucky, they’ll be heading off to a college that has delivery robots.

As we’ve covered throughout the year, companies like Starship and Kiwi are bringing their li’l rover robots to college campuses like George Mason University, Northern Arizona University, UC Berkeley, Purdue, Cornell, NYU, Stanford, and Harvard. These delivery robots scurry about to bring hungry students snacks and meals.

At George Mason in particular, Starship’s robots are proving quite popular. According to an article yesterday in The Chronicle of Higher Education, George Mason has more than doubled it robot delivery fleet since January, adding 23 robots to the initial order of 20. And GMU is not stopping there: the university plans to add another 15 to the fleet in the fall.

That’s a lot of robots roaming about the quad.

In addition to adding more ‘bots, the popularity of robots also has the school imposing some limits. Starship told me during an interview earlier this year that though the robots could make deliveries 24/7, George Mason limits delivery hours so as not to interfere with students’ sleeping habits.

I used Kiwi’s robot delivery service at Berkeley earlier this year, and while it had its hiccups, the overall experience felt like living in the future. The ability to order food from your phone and have it delivered wherever you have on campus brings news levels of convenience that busy/lazy college students will quickly get used to.

April 30, 2019

Washington State to Allow Delivery Robots on Sidewalks

If you live in the state of Washington, you could soon be walking alongside delivery robots on the sidewalk, thanks to new legislation signed today by Washington governor Jay Inslee.

House Bill 1325 creates a regulatory framework that personal delivery devices (a.k.a. delivery robots) must follow. The new legislation defines personal delivery devices as:

  • Intended primarily to transport property on sidewalks and crosswalks
  • Weighing less than one hundred twenty pounds
  • Operating at a maximum speed of six miles per hour
  • Equipped with automated driving technology, including software and hardware, enabling the operation of the device with the support and supervision of a remote personal delivery device operator

It also outlines rules for operating delivery robots including:

  • They must follow the existing rules of the road
  • They can only operate on sidewalks and crosswalks
  • There must be an operator who monitors and can take control of the robot
  • The robots themselves must be marked with the owner’s name and contact information
  • The robot must have brakes
  • The robot must have front and back lights for making deliveries from sunset to sunrise

With today’s signing, Washington becomes the eighth state to allow robot deliveries statewide, following Virginia, Idaho, Wisconsin, Florida, Ohio, Utah and Arizona. Robot delivery company Starship told us of today’s signing and said via email that it had worked with the state legislature to develop the regulations.

These types of robots are the perfect size for delivering meals (which. is. awesome.), but Seattle-ites probably won’t be able to get a burrito by ‘bot unless they’re a student at one of the local colleges. Companies like Starship and Kiwi have started out by deploying delivery bots to college and corporate campuses. Starship has programs running with George Mason University and Northern Arizona University. For its part, Kiwi just expanded to fifteen colleges across the country.

Now that personal delivery device regulations in place, one has to wonder if Amazon will ramp up its own robot ambitions. The company started testing out its Scout robot in the Seattle suburb of Sammamish in January this year, and the company has a patent for a delivery robot that would live at your house. Having a clear set of guidelines could give Amazon the go-ahead to go robot delivery wild in its home state.

Though I live in a suburb of Seattle, my town is pretty rural and hilly and sadly probably won’t get delivery robots anytime soon. All the more reason to make a trip to the big city, I guess.

If you want to know more about Starship and the complexities of building robots that deliver your food, check out this panel I moderated with Ryan Tuohy, Senior VP of Business Development at Starship, during our recent ArticulATE food robotics conference.

ArticulATE 2019: Robots on the Road. Automating Last Mile Delivery

April 16, 2019

Here’s The Spoon’s 2019 Food Robotics Market Map

Today we head to San Francisco for The Spoon’s first-ever food-robotics event. ArticulAte kicks off at 9:05 a.m. sharp at the General Assembly venue in SF, and throughout the daylong event talk will be about all things robots, from the technology itself to business and regulatory issues surrounding it.

When you stop and look around the food industry, whether it’s new restaurants embracing automation or companies changing the way we get our groceries, it’s easy to see why the food robotics market is projected to be a $3.1 billion market by 2025.

But there’s no one way to make a robot, and so to give you a sense of who’s who in this space, and to celebrate the start of ArticulAte, The Spoon’s editors put together this market map of the food robotics landscape.

This is the first edition of this map, which we’ll improve and build upon as the market changes and grows. If you have any suggestions for other companies or see ones we missed you think should be in there, let us know by leaving a comment below or emailing us at tips@thespoon.tech.

Click on the map below to enlarge it.

The Food Robotics Market 2019:

March 26, 2019

Blendid’s Smoothie Robot Heads Off to the University of San Francisco

If you want to see the future of robots, go to college. I don’t mean become a student and take classes, I mean just literally head to a college campus as they are quickly becoming the go-to spot for companies to launch robots. Among the latest is Blendid’s smoothie-making robot, which is launching at the University of San Francisco next Monday.

Blendid (a.k.a. 6DBytes) came out of stealth just about a year ago to launch its autonomous smoothie making station at the Plug and Play Center in Sunnyvale, CA. As The San Francisco Chronicle reports, Blendid has partnered with food service operator Bon Appetit to bring the smooth(ie) operator to USF. Chef B, as the robot is called there, can make up to 36 smoothies and hour and will operate 24 hours a day at the Market Cafe on USF’s campus.

USF is just the latest college to test out robots on campus. Northern Arizona University (NAU), George Mason University (GMU), UC Berkeley, and University of the Pacific all now have little rover delivery bots running around, dropping off food and snacks on their campuses.

College campuses are popular destinations for robots because there is a large population centralized in one contained geographic area, and everyone there has to eat. A robot like Blendid works well in that type of high-traffic environment because smoothies are typically something people want to grab quickly, and the robot can just sit and churn them out literally around the clock.

Blendid offers a franchise option for food service companies like Bon Appetit, allowing them to install the $70,000 robot with a lower up-front cost. Given the work Sodexo is doing with Starship’s robots at NAU and GMU, I wouldn’t be surprised if it was exploring a similar arrangement.

One interesting bit about the rollout of USF’s new robot smoothie maker; Blendid put this tidbit on its FAQ page:

Q: Does Blendid eliminate any jobs for existing Bon Appétit workers?
A: No. Blendid kiosk is an added bonus. It brings another food option in the Market Cafe without adding more stress on existing staff. It won’t eliminate any jobs. We hope this will help alleviate load on staff and reduce wait lines during busy hours.

The role of robots in the workforce is an ongoing debate, and it looks like Blendid and Bon Appetit are trying to get ahead of any controversy. The impact of automation is a big issue and it’s one that we’ll be tackling at our upcoming ArticulATE conference on food robotics in San Francisco on April 16th. You should definitely get a ticket and join us for the discussion!

March 25, 2019

Starship Delivery Robots to Roam Around Northern Arizona University

Starship announced today that it is heading off to (another) college.

Starting today, Starship will deploy 30 little delivery robots to Northern Arizona University (NAU) in Flagstaff, AZ. The school’s 25,000 students and faculty can use the Starship app to order meals from campus eateries and set a location for the robot to deliver the food. There’s a $1.99 delivery fee and orders will arrive in a “matter of minutes” according the press release, depending on the food ordered and the drop-off point. Students can pay for their food with their existing campus meal plan.

Today’s announcement follows a similar program Starship launched in January on the campus of George Mason University in Virginia. Both programs are done in conjunction with food service management company, Sodexo.

Starship’s Senior VP, Business Development, Ryan Tuohy is speaking at our upcoming ArticulATE food robotics conference next month. In a recent Q&A, we asked Tuohy how students were interacting with the robots. He responded:

The vast majority of people notice the robot on the sidewalk and simply pass by it. Initially, some people take a selfie or a photo of the robot. This effect diminishes over time as people in the particular location become familiar with seeing the robot in the area.

College and corporate campuses are a key go-to market strategy for Starship and other rover bot companies such as Kiwi (UC Berkeley) and Robby (University of the Pacific). Campuses are attractive for robot delivery and mobile commerce because they hold sizeable populations that either live or spend most of their time in one distinct — usually easily walkable (read: robot rollable) geographic locations — and have their own restaurants on-site.

FWIW, Arizona, like Florida, is turning into a hotbed of food robots. Over in Scottsdale, AZ, Kroger has been piloting grocer delivery via self-driving vehicles. If you want to know where the future of robots lies, then you should definitely come to our ArticulATE summit on April 16th in San Francisco to see Tuohy speak and interact robots like Kiwi and Penny up close.

March 18, 2019

ArticulATE Q&A: Why Starship’s Delivery Robots are as Wide as Your Shoulders

We are a little less than a month away from our food robotics summit, ArticulATE, happening on April 16 in San Francisco. The excitement around Spoon HQ is palpable because we have locked in a fantastic lineup of speakers, including today’s Q&A guest Ryan Tuohy, the Senior VP of Business Development at Starship.

Starship’s autonomous rover bots deliver snacks, groceries and packages to corporate and college campuses and even out to the general public in Milton Keynes in the UK. In advance of Tuohy’s talk on-stage at ArticulATE, we wanted to set the stage and learn a little more about, well, what Starship has learned from making all these deliveries (like how big to make its ‘bot!).

If you want to know how robots are impacting the present and setting up the future of food delivery, get your tickets to ArticulATE today, they are going quickly!

THE SPOON: Starship has been running deliveries for a while now on Intuit’s corporate campus, in Milton Keynes in the UK, and most recently you started at George Mason University. What have you learned about how people use and interact with robot delivery?

TUOHY: One of the things we’re proud of is how happy customers are when the robot arrives with their order – every interaction is overwhelmingly one of delight and we’ve received thank you notes and special drawings of robots from every location where we operate. At GMU specifically, the bots have become famous across social media, with many students posting pictures/videos of their deliveries.

For students at George Mason University, the bots provide a low cost and convenient service to let them spend time doing what they want, rather than waiting in line for food or skipping a meal because they’re too busy, GMU students can have food delivered anywhere on campus and use that extra time to hang out with friends, study or take a break.

In some locations, like Milton Keynes, some of our most popular customers are parents who struggle to leave the house because of their children. It’s a lot easier to get a robot delivery than try and get two young kids in the car, find parking, walk round the grocery store and then drive back. It’s a lot more environmentally friendly as well.

The vast majority of people notice the robot on the sidewalk and simply pass by it. Initially, some people take a selfie or a photo of the robot. This effect diminishes over time as people in the particular location become familiar with seeing the robot in the area.

As you talk with campuses like George Mason, what are the concerns they have about robot delivery and how do you alleviate them?

At George Mason University, some people have asked whether the robots can handle rough weather conditions such as rain and snow. One of the reasons we brought the robots to GMU was for this very reason. The robots have safely traveled over 150,000 miles around the world and completed thousands of deliveries regardless of weather conditions.

Additionally, everyone’s first test when they see the robot on the sidewalk is to check if the robot will stop in time, when [they’re] blocking its path. But each robot travels at 4mph and has a ‘situational awareness bubble’ around it with a range of sensors that can detect obstacles like dogs, pedestrians, bikers, and is able to either maneuver around them or stop at a safe distance.

Is there a sweet spot when designing a rover delivery robot, in terms of size and speed, and have you hit that, or is it more of a moving, evolving target?

Robotic delivery is affordable, convenient and environmentally friendly. Starship’s robots are intelligent and designed to seamlessly co-exist with humans in the community. They are purposefully about as wide as a human shoulder width when walking on the sidewalk and travel at walking pace (4mph max).

Starship has designed and built our robots with a vast amount of advanced proprietary technology, including a combination of computer vision, sensor fusion and machine learning for seamless navigational and situational awareness. The company’s proprietary mapping process enables the robots to understand their exact location to the nearest inch.

What do you think are the biggest misconceptions about robot delivery?

One of the biggest misconceptions surrounding autonomous delivery is around security. Many people believe that robots will be stolen but the reality is very different from this. In tens of thousands of autonomous deliveries, we’ve not had any robots stolen. The robot has many theft prevention measure to stop this from happening, including 10 cameras, sirens (like a car alarm), tracking to the nearest inch and the lid is of course locked at all times. It would be a big effort to steal a robot and get it home without being caught, only to find some milk and eggs in the basket!

What is your favorite fictional robot?

I enjoy the classic R2D2 robots from Star Wars. Who doesn’t enjoy a cute robot that can help you on all your expeditions? We are already at the point where robots can deliver packages and food to your doorstep. It’s amazing to see technology we once imagined has now become a reality.

January 22, 2019

Starship Launches Robot Food Delivery Fleet at George Mason University

Starship Technologies announced that starting today lazy tech-savvy students at George Mason University can get food and drinks delivered via robot anywhere on campus.

A fleet of more than 25 robots will be deployed at launch at the Fairfax, VA school, which, the company says, is “the largest implementation of autonomous robot food delivery services on a university campus.” The program was created in partnership with food facilities management company, Sodexo North America, and allows students and faculty to use the “Starship Deliveries” mobile app to order food and beverages from Blake Pizza, Starbucks and Dunkin’, with more campus eateries to be announced “in the coming weeks.” The new service works with the George Mason’s student meal plans, and charges $1.99 delivery fee to anywhere on campus between the hours of 8 a.m. and 9 p.m..

Campuses have been on Starship’s radar screen for a while now. In April of last year the company said that it would be deploying 1,000 robots to corporate and academic campuses by the end of 2018 (Starship has since backed off that number and in an emailed statement said instead they’d been focusing on “new offerings to cater to the needs of our customers and partners including our new package delivery service, and spending more time working with local charities and organizations to ensure every member of the community is confident and comfortable using our technology.”). The company has raised $42.2 million in venture funding and counts Daimler Benz as an investor. Its robots have already been hard at work making deliveries on Intuit’s corporate campus, and roaming the town of Milton Keys, Britain, delivering packages and groceries.

When asked how Starship was making money through this George Mason deal– Was it just through the delivery fee? Was it through leasing the robots or a revenue split?– the company simply replied that it “uses different revenue models depending on location,” and that it “sometimes charge[s] a margin on top of the delivery fee.”

Colleges are becoming a hotbed of robot activity. Kiwi has been making robot deliveries to the University of California Berkeley, and expanded to Los Angeles with an eye towards delivering to UCLA. And more recently, Pepsi enlisted Robby robots for mobile snack commerce at the University of the Pacific in Stockton, CA.

George Mason and the University of the Pacific programs are a little different however. Starship robots will be making straight point-to-point deliveries of ordered meals and drinks from eateries to anywhere on the GM campus. For its robot run, Pepsi is basically using an autonomous roving mini-mart filled with snacks and drinks that you can pre-order and/or buy on the spot, and will only show up to designated areas on campus.

College and corporate campuses are actually a great place to run autonomous robot delivery pilots. You have a lot of people confined to one general location for an entire day (and they all need to eat). If it’s a private campus, robot companies can sidestep city regulations required to operate on public streets (since, you know, a robot might catch fire). Additionally, for something like a college campus, you can train an entire generation of consumers to use on-demand robot delivery, which they will then presumably still want as they head off into the real world.

We predicted that robots were going to be a big thing this year, and Starship is certainly kicking things off with a robotic bang. If you want to know more about where autonomous delivery is headed, join us at Articulate, our one-day food robot and automation conference on April 16 in San Francisco!

October 31, 2018

Starship Robots Now Autonomously Deliver Packages

Starship announced today that it’s four-wheeled robots now autonomously deliver packages to people at their home and work, in a move that pushes the company beyond food delivery and more into everyday use.

The new service makes Starship something of a middleman in the delivery process. Users download the Starship app and when ordering something like spatulas from Amazon, has the item shipped to a Starship fulfillment center instead of their house. When it arrives at Starship’s facility, the customer is notified and can then schedule the robot delivery to their doorstep or office.

Right now, Starship’s autonomous delivery is only available in a three-mile radius in the town of Milton Keynes in the U.K.. The company says it will be expanding to the Bay Area by the end of this year.

Starship is pitching the service as a way to thwart package theft off your porch or stoop. It certainly isn’t alone in this endeavor. Amazon offers in-trunk or even in-house delivery while you’re away. Walmart and Phrame also enable deliveries to your fridge or car trunk, respectively.

I spoke with Starship CEO, Lex Bayer, who said that his company has 100 robots that have traveled more than 200,000 km and made more than 20,000 autonomous deliveries to date. One stat he shared that surprised me was that in all their deliveries not one of their robots have been vandalized or stolen or had anything stolen from it. It probably helps that their robots are monitored in a central HQ and humans can take over their driving at any time.

Delivery robots are becoming an actual thing… slowly. While rival robot companies like Kiwi are expanding into LA, and Marble continues its march across Texas, true adoption of this technology will hinge on state and city laws. Starship operates in the Bay Area in places like Intuit’s corporate campus, but just to the north, San Francisco has clamped down on commercial robot use.

There is also the question of what will people and towns prefer when it comes to home delivery. Will they want lots of small robots running around on sidewalks, or bigger autonomous delivery vehicles driving down city streets or drones flying overhead?

While those questions seemed like science fiction a few years back, companies like Starship are making them more of a reality we have to deal with (and, to be fair, enjoy the benefits of) right now.

Previous
Next

Primary Sidebar

Footer

  • About
  • Sponsor the Spoon
  • The Spoon Events
  • Spoon Plus

© 2016–2025 The Spoon. All rights reserved.

  • Facebook
  • Instagram
  • LinkedIn
  • RSS
  • Twitter
  • YouTube
 

Loading Comments...