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Smart Home

March 15, 2017

Turning Text Messages Into Machine Language For The Smart Home

There’s a new race in the smart home – it’s not about who will control your home but rather how. The introduction of voice assistant devices Amazon Echo and Google Home have definitely changed the conversation and the market for how we interact with the tech inside our homes. But if speaking commands to things in the house to turn them on or off or check their status seems unnatural, you could always text instead.

That’s the premise of Unified Inbox, a small company based Singapore that’s developed soon-to-be-patented software that delivers smart home control via text messenger. It’s easy to see the appeal of texting your home – it’s an easy and common way for humans to communicate with each other and it removes the awkwardness of barking out orders to an inanimate object.

The CEO of Unified Inbox, Toby Ruckert, makes the case to Reuters, saying “Think of it as a universal translator between the languages that machines speak … and us humans.” Though the company is small and privately funded, it has companies like Samsung, Bosch and IBM jumping on board to integrate functionality into their own devices. Using Unified Inbox’s platform, manufacturers can add a text assistant to their product, capitalizing on the ubiquity of smartphones in every home.

The API developed by Unified Inbox is called UnificationEngine or UE and works by taking text inputs to a messenger app and translates the human words into machine language. Described as an “IoT messenging platform,” UE was developed to bridge the language gap between people and the things around them.

Credit: Reuters

Text commands such as “turn off the lights,” “start the coffee machine at 6,” and “preheat the oven to 450” can be typed into over 20 different messenger apps along with Twitter and SMS to control a variety of home devices. From ovens and kettles, the platform can work with many appliances and Unified Inbox is testing more including garage door openers and toasters.

But why have “more than half of the world’s appliance makers” – according to Ruckert – signed up to partner with this small startup? Reuters reports that Ruckert and other tech leaders like Mark Zuckerberg see a huge future in text control – and think that big companies are worried about Amazon’s dominance.

“They’re worried the big tech companies’ one-appliance-controls-all approach will relegate them to commodity players, connecting to Alexa or another dominant platform, or being cast aside if Amazon moves into making its own household appliances.”

Check out the full story on Unified Inbox, their API and how machine learning that continues to change how we talk to our things.

March 13, 2017

Vitamix’s Ascent Series Is Focused on Using IoT to Create Memorable Kitchen Experiences

As the premier name in high-performance kitchen blenders, Cleveland-based Vitamix has consistently shown its ability to stay close to and understand its customer base. The company was among the first to use television infomercials to illustrate its benefits. Much of Vitamix’s brand persona is linked to healthy lifestyles as demonstrated in their series of raw, vegan cookbooks.

Working with Vancouver, Wash.,-based Perfect Company, Vitamix is using IoT to strengthening its appeal to millennials and cooks who want to use the latest technology to up their culinary games. The Vitamix Ascent Series, which uses its partner’s wireless technology embedded in its new smart containers, allows the blender to read the container and automatically adjust program settings and maximum blending times. The Ascent Series blenders will not power on if the container isn’t sitting properly on the motor base.

The Ascent Series of blenders comes on the heels of the Vitamix Perfect Blend Smart Scale & Recipe App, its first collaboration with Perfect Company, announced in October 2016. The app allows users to select a recipe and tailor it to fit their needs based on portion size and nutritional needs.  In the new Ascent Series, the lid plug doubles as a measuring cup for additional convenience.

Each model in the Ascent Series includes a 64-ounce smart container with optional attachments that include 20-ounce cup and an 8-ounce bowl, including lids suitable for blending and serving, taking along or storing.

According to Tennant, the partnership between Vitamix and Perfect Company is in its early stages. “We’ve only just begun to imagine the possibilities for our Ascent Series machines and how they will continue to elevate the blending experience,” he says. “Look for new versions of the app in the future that incorporate Ascent Series machines, including our upcoming additional containers through which we can optimize the finished recipe by recognizing the container size and the amount of ingredients to create a custom blend program.”

Aside from their relationship with Vitamix, Perfect Company sells the Perfect Kitchen® PRO Smart Scale and App System, a Bluetooth-connected scale that works with apps for baking, blending and making cocktails.

As smart kitchen ecosystems go, the Vitamix Ascent Series offers a solid experience for cooks using its powerful blenders to make a variety of dishes from soups and smoothies to frozen desserts. As with any IoT-based system, some key questions will determine what level of holistic impact Vitamix will make on the kitchen of the future.

For example, how extensible is wireless connectivity between the blender and its containers? Is the IoT system based on a Bluetooth protocol or an open system that may allow other accessory companies to produce companion products? Are there plans down the road to allow Vitamix to wirelessly connect to other appliances or part of a smart home system? Imagine waking up in the morning and telling your Amazon Echo, “Alexa, make me a smoothie.”

Whatever direction Vitamix goes in, those decisions, the company says, will be based on the feedback it gets from its users. “The home cook will tell us what that invention should be,” adds Tennant. “The product that home cook is looking for may be a network of key tools in the kitchen that sequence the Thanksgiving dinner or the family heirloom cake recipe. We believe the ambitious home cook, young and old, is looking for ways to work smarter, not harder. Connected products have the chance to create those experiences.”

March 8, 2017

Xiaomi Adds Coffee Maker To Its Mi Home Lineup

Xiaomi, the Chinese manufacturer known best for its global smartphone production, is getting further into home appliances with the introduction of a Keurig-like coffee maker. The company announced a crowdfunding campaign for the Scishare Coffee Maker on its platform (funded within hours) to bring a coffee maker with Italian-sourced pump and coffee extraction technology.

The machine is designed with producing a custom cup of coffee, with features appealing to discerning coffee drinkers. Gadgets 360 reports:

The machine is also designed to process the coffee beans in different concentration amounts according to individual preferences. It is also compatible with support for a wide range of coffee capsules.

Other features of the include a flow control lever, LED lighting for direction and custom extraction preferences based on how strong you like your coffee. The coffee maker joins Xiaomi’s rice cooker in their home appliance offerings with the smart kitchen market in China heating up.

Xiaomi is the third largest e-commerce store in China, branding and selling everything from 4K TVs to DIY smart home products like the Mi Plug. The company even has a smart home app that allows users to control other connected devices like the Yi Camera, Mi Air Purifier, and Midea Air Conditioner. Though these products and the app aren’t available in North America, the smart home market in Asia is the second biggest in the world next to the United States according to Statista.

March 3, 2017

Full Transcript: Talking VR, Virtual Eating & Smart Design With Google’s Basheer Tome

Last month I talked with Basheer Tome, the lead designer for Google’s virtual reality hardware. We covered a lot of ground, from how virtual reality will change how we live in the home to virtual eating to smart design and new interfaces.

You can listen to the podcast here or read the full transcript of this very informative conversation below.

The conversation was edited slightly for readability.

Michael Wolf: I don’t think you’re the only one at Google on their virtual reality side of things – but you’re a hardware interface designer for virtual reality with Google. How are you doing, Basheer?

Basheer Tome: Good, good. I’m actually the only one by title…

Michael Wolf: You are?

Basheer Tome: [laughter] Yeah. I’m trying to make this a thing. There is a sort of unproven space between industrial design and user experience design that generally gets covered by one or the other, but there is like the people, the actual designers who care about a product looks and how it sort of has its own brand and the aesthetics, and there’s the user experience designers who are worried about like what buttons are on it and how do those work, how do those function, and how people use the product, but very often one or the other has to do both of those jobs when it comes to the actual buttons on a piece of hardware.

Usually it ends up getting skewed one way or the other or you get something beautiful that’s hard to use, or you get something easy to use that’s quite not so appealing. I try and sit in between the two and help connect them together, and I think a lot about how something like feeling in your hand, how good it clicks, and how easy it is to use and how you can remember where all the things are and how they work.

I think part of the interest on the food side for me is that for some reason all these kitchen manufacturers, the minute they put a chip on it, they forget everything they’ve ever learned and just go nuts.

Michael Wolf: [laughter] I will definitely dive into where your thoughts are around some of the products being designed for the kitchen because there are a lot of different attempts, a lot of different things going on. But let’s talk a little bit more about what you’re doing every day at Google. Google, as many people know, is investing heavily in virtual reality, but the way you think about it and based on our early conversation, you guys are trying to make it somewhat more of a platform for something other than just gaming because a lot of people are thinking of virtual reality in the context of let’s play a really immersive video game, but you guys are going to try to make it more broadly applicable to our wife in a lot of different respects.

Basheer Tome: Yeah, we really virtual reality and augmented reality, and there’s like a third variant – mixed reality which is more mediated – but we really see these spatial computing platforms as really like the next version as we know it. It may not take over 100 percent of the way you interact with computers, but we do see that as a major step and a major piece going forward. For that to be true, it has to break away from being just about gaming. I think there’s a lot of really great gaming experience you can have and experiences I personally I already had, but it really comes down to trying to take this thing that people tend to enjoy already a little bit on the gaming side and trying to open it up to the rest of everyone, and we do that through creating apps that actually are relevant to them, that helps solve needs and problems but then we also think about how to bring down the cost to make it more accessible, work with other manufacturers and partners so that there is a wide variety of platforms with different abilities that sort of market to those people, and we’re really trying to turn this into a more broad generalized platform more than just a gaming rig.

Michael Wolf: For people who aren’t into this idea of virtual reality, augmented reality, mixed reality, very briefly explain what the differences are between those three.

Basheer Tome: Sure. virtual reality is where you’re putting a headset on your face made out of cardboard, plastic, or fabric, and really there is a screen in there, and in an ideal world we’re tracking where it is either rotationally in an ideal world in a free space and it really feels like you’re replacing your entire reality around you with a virtual one and you’re interacting with that and that can happen over digital space and you can interact with other friends. But for the most part, you’re taken to a different place.

With augmented reality, you stay in the same place and we’re actually overlaying information on top of that. What that generally means is that’s you have a transparent display rather than something opaque and ‑

Michael Wolf: Like Google Glass?

Basheer Tome: No. I think that’s one of the biggest mischaracterizations of Google Glass because Google Glass never put stuff directly between the majority of your vision and what you’re looking at. Google Glass, we call it the heads-up display, which sort of stays in the corner of your eye and it’s supposed to be like a more comfortable easier to use notification center and image capturing device rather than actually augmenting everything you see.

Mixed reality is more of a hybrid in between step, so right now with augmented reality, one of the biggest drawbacks is that you overlay light on top of what you’re seeing, and so a lot of times you can’t really replace what you see. You can only add stuff on top. Mixed or mediated reality ends up being more of you actually have opaque pixels and you can actually replace things that you see in your vision and oftentimes especially you see nowadays it means using a screen but then you’re using a camera to actually show you what’s going on outside and then you’re editing that video live rather than just having to overlay it purely on top.

Michael Wolf: When you talk about augmented reality, some of the earliest I guess instantiations of that coming into the world, I remember we’re on Android phones, you would have a smartphone and you would kind of move it around, and through the camera, you would overlay information on top. Is that basically what we’re talking about the most common form of augmented reality today when you’re using some sort of smartphone app?

Basheer Tome: Yeah, I think nowadays that’s definitely the most common variety of it. I think one of the biggest drawbacks it has right now is oftentimes it doesn’t really have a whole lot of awareness about what’s actually in your world. It knows generally what you’re looking at and that you’re rotating the phone and it can put stuff on top. I think Pokémon Go is a great example of that where you see the camera behind and the Pokémon is sort of getting there and they might try to do some clever stuff with the Pokémon laying on the ground. But for the most part, it doesn’t know if there’s a chair there or it doesn’t know if there’s a door. It’s not as smart as it could be and I think when people talk about the future of augmented reality, it’s much more in-depth and much more involved and that’s part of why we haven’t really gotten there as much yet because you actually have to start scanning the world, tracking the world, and knowing where every single object is in free space.

Michael Wolf: In Pokémon Go, correct me if I’m wrong, I think it basically takes GPS data to give it a basic understanding of the world, but it hasn’t really gone through the physical world and created like this really nuanced process database of all the spaces. Am I right on that?

Basheer Tome: Yeah, that’s correct. I think in a true augmented reality world like the way people use the term, if you were looking at a Pokémon standing in the parking lot, then someone else could be looking at it in the exact same space, it in the exact same position and you’d be both looking at the same one. Whereas today with the game, you’re generally in the same location, you end up finding the same Pokémon but they might not be in the same spot.

For Pokémon Go, it’s still a great fun experience and so I think finding and intuiting the fidelity of games and applications to the fidelity of the actual experience you are able to bring I think can help still make compelling experiences. You don’t have to have like a fully augmented reality world for you to have a great time.

Michael Wolf: When you look at the capabilities of what we have today in augmented reality, in a home context, I want to talk a little bit about how possibly you can apply this type of technology within our homes to make it a more rich experience. I can certainly see how it would be valuable for people with maybe they have mobility issues. When it’s dark, they can’t see but they can maybe you use augmented reality to identify things in the surroundings. Do you see huge potential using augmented reality or even virtual reality within the home context?

Basheer Tome: Yeah, I think there is definitely a crazy amount of possibilities for that, and I think the vast majority of them are stuff we can’t even really think of until we have the technology out there. I work on the input teams specifically and we all sort of report up to this more virtual augmented reality and mediated reality. It’s a big combined department.

Michael Wolf: When you say you put the information, you’re taking in information from around the world to process?

Basheer Tome: No, it’s less on the sensing side and more on how a person interacts with this device.

Michael Wolf: Got it, okay.

Basheer Tome: Yeah, much more design-centric and people centric than technology centric, and so we interact with the techno team a lot actually, and we work with them, trying to think of different ways people can use this technology in integrating it in their daily lives. I think Tango especially has gotten me pretty excited about all of these possibilities and how fast they will be coming. I mean there’s already multiple things coming down the pipe, and we’re really looking at sort of a more broad option of the technology.

Michael Wolf: For the audience, very quickly explain the Tango concept.

Basheer Tome: Sorry. Tango is our first-party augmented reality tracking system that uses a camera and a few other extra sensors that are relatively cheap to reconstruct your world and actually figure out where you are absolutely positioned to the entire Earth, which is crazy and awesome, and so it actually can figure out like not just where are you in the world or where are you generally but it knows that you’re in this room in this exact spot and you’re looking at this door that it has seen and scanned before.

Michael Wolf: For each person’s reality in their space, their life space that they’re moving around in, it creates its own unique personalized database, it’s going to know my home, it’s scanned it before. Then from there, it can add richness to that. It can maybe add information and interactivity?

Basheer Tome: Yeah. I mean I think what’s unique about is that yeah it can keep personalized data about you and sort of you can save your own data, but I think what’s unique is that it actually has a unique recollection of say your desk, and it knows where it is and that you’ve looked at it, and so that if you had placed a box on your desk, then your friend can come over, open up their phone, start to boot up Tango and start up an app and they can also see that same box in the same place.

Basheer Tome: Yeah. It’s really starting to catalog and connect all these things in real life, in real space.

Michael Wolf: So I don’t have to actually buy my wife like a real gift. I can just create a virtual gift and leave it there for her?

Basheer Tome: [laughter] You can let her know that she has a real gift.

Michael Wolf: [laughter] I think it’s probably a good idea to keep buying stuff. That’s the general rule. Yeah, my wife will probably like my virtual reality in part because she doesn’t necessarily like ‑ I don’t think she likes the idea of virtual reality and that’s another topic entirely.

You know when you go to like Universal Studios, all the rides now are basically you’re moving around in this chair that goes around, but you’re basically looking at a screen and it’s creating the illusion of moving fast through space, but it’s almost like a 3D experience. She doesn’t like that. She doesn’t like watching 3D movies, so she’s really scared about this idea of virtual reality. Is that something that you guys are trying to work with and make it more so people aren’t just getting that weird sense of disorientation when they’re in these 3D environments?

Basheer Tome: Yeah. That’s definitely one of our biggest things we’re trying to help fix. I think in particular virtual reality these days seems pretty in opposition to a lot of women’s sensibilities, and a lot of this is because it’s this big expensive annoying thing, and I think in general women they’d much rather not deal with useless stuff.

Michael Wolf: By the way, have you seen those Samsung advertisements where they showed a person in the middle of a room with a big mask on and there’s a bunch of people around them, looking at them? Those are just terrible commercials because they just look so awkward [laughter].

Basheer Tome: We’re actually huge fans of their product. I think they got a lot of things right really early in and that’s not Google forced me to say that. I think it actually is a pretty great product.

Michael Wolf: I think this idea of a person sitting there with the headset on in the middle of a room with people looking at it, that just seems like an awkward social situation for a lot of people, and maybe even more so for a woman who is always my wife.

Basheer Tome: Yeah, I think some of the biggest drawbacks that a lot of virtual reality marketing today is it’s aimed at gamers. It’s aimed at dudes for the most part like it’s black, it’s big. It has all these big cables, and all these crazy high setup costs, and it’s just like a lot of hassle for not a lot of gain, and we are really trying to fix a lot of that and we’re really trying to open it up to a lot more people.

Michael Wolf: Let’s talk a little bit more about some of those types of applications that we can use with them. One of those is I think eating. I know that that’s a particular passion for you. Talk a little bit about and how where we are on that because it seems like to some people, this seems like maybe this weird, unfathomable. You can never kind of create a virtual eating experience. Some people are actually working heavily on this because it seems like maybe there’s a lot of applications for like weight loss, etc.

Basheer Tome: Yeah. I think there’s a lot of interesting possibilities there. I mean I just want to be clear that I mean as of today, the visual of having this big black box strapped to your face while getting chili all over your shirt as you’re trying to eat is I think pretty dystopic and comical. But I think there’s a lot of interesting possibilities for sure. I mean there’s a lot of interesting studies revolving around using audio to manipulate your sensations a bit while you’re eating and there’s a lot about color and visual information.

I think the weight loss I think could get there. I’m a little less bullish on that, but I think there’s a lot of interesting use cases and I can try and dive into a few of those, but I think one of my favorite examples for sure is Heston Blumenthal’s dish the, Sound of the Sea.

Michael Wolf: Yeah, so explain that for people.

Basheer Tome: Yeah, I think he made it around 2010 at The Fat Duck, but it’s this super ocean-y dish where you got scallops, seafoam and flowers, and it looks like this beautiful ocean wave on the beach. He was really fascinated with trying to really enhance the sea and the seafood taste that you get there. I think he ran across this one research paper that said that if you listen to the sound of waves, or eat at the beach or at the ocean that you sort of get that sensation a lot more strongly and you taste more strongly the ocean if you can hear those waves.

What he actually does is he got the dish and then next to it comes a conch, and inside the conch is an iPod playing the sounds of waves, and then it has two little earbuds that stick out and they instruct you to place them into your ears and then you eat the dish, and it sort of puts you in the right time and the right place and really opens up your senses.

Michael Wolf: For people who don’t know Heston Blumenthal, he’s basically a celebrity chef, worked at Fat Duck, actually probably one of the most famous chefs in the world. And so what you’re saying is he’s also a pioneer in a way in virtual eating?

Basheer Tome: Yeah, I guess it depends on how you define the virtual aspect of it.

Michael Wolf: Yeah, yeah, or it’s multisensory cooking or another term.

Basheer Tome: Yeah, yeah. Another term I’ve seen is cross-modal sensory where you’re trying to use sound or some other non-taste sense to augment your taste.

Michael Wolf: You talked a little bit about using sound. There’s obviously this strong olfactory sense or smelling sense. There’s also been research in natural, virtually recreating taste sensations using some weird kind of contraption that send electrical impulses to your tongue. But do you follow all this stuff that’s on the cutting-edge of maybe even manipulating your taste senses.

Basheer Tome: I’m really skeptical about where they’re at with some of that stuff. I work a lot in haptics and thinking about how you can use like vibrations and different types of stimuli to different sensations in virtual reality and there are these electrical pads that you stick to your arm or different parts of your body, and you can send electrical current actually it’s your muscle.

I’ve seen a lot of that stuff and it’s almost marketed as it feels like your arm just moved and it feels a lot more like a reflex than it does like your body intentionally moved it. It gets really stinky and tingly. I’m skeptical that if you put it on your tongue or on your throat that it really would feel just like eating a steak.

 

Michael Wolf: But this is an area that you have taken a lot of interest, so talk a little bit about how you think about it briefly more broadly. You talked about Heston Blumenthal, but it’s an area you have a personal interest in. How do you think this idea of combining either augmented or virtual reality with food in some way, what are some of the possibilities in the future?

Basheer Tome: I think some fun little examples of that are like which frequencies you hear while you’re crunching or eating especially as it relates to texture has a huge effect on that texture sense, so there’s fun huge tricks can try at home like if you put on some really noise-cancelling headphones like it’s some nice Bose ones or whatever brand you prefer and you’re trying to eat some potato chips, they don’t feel as crunchy because you don’t hear those high-frequency sounds. Similarly, you can do that if you still wear the noise-cancelling headphones, then you put your hands on a chalkboard and slide them across, it feels a lot smoother because a lot of your sensory information for those higher frequency sounds come through your ears rather than through your fingers. It’s really your fingers that more detect than the lower frequency sounds.

Michael Wolf: Is it less horrible if you’re scratching it with your fingernails with that?

Basheer Tome: Actually, yeah. It is less horrible if you wear the noise-cancelling ear – it feels a lot more smoother. There’s a guy, Charles Spence, who’s done a lot of these experiments and published them. There is a podcast I love, Gastropod from Cynthia and Nikola, and they had a whole episode where they interviewed Charles, and I think it’s called Crunch, Crackle, and Pop, and yeah, it’s fascinating. There’s a lot of really interesting work there on just the audio component.

Michael Wolf: Because we don’t think about the separation of all these senses and what you’re saying is the experience completely changes if you manipulate one part of it. Maybe it’s the hearing. You put on noise-cancelling headphones, something that could be like entirely horrible like running your fingernails down a chalkboard, you’re saying it changes the nature of that. That idea is maybe applicable to a lot of different things.

Basheer Tome: Yeah, yeah. I think the general concept of replacing your senses with some digital ones I think is a little bit more far off, but I think the concept of augmenting them is a lot closer to reality today, and I think when people talk about augmented reality or virtual reality, it’s so rarely due to they think of anything but the visual, and when they do, thy go straight to audio, and those are some of the lower-ranking fruits and a lot easier for computers to do. We still haven’t corrected the knot on creating digital aromas and even [unintelligible 0:21:58] is still quite rudimentary. It’s just different variations on a vibrating motor.

Michael Wolf: It’s funny because you talk about digital smells, I remember back in early 2000’s at CES, people were talking about that, I thought it was kind of the sign of the impending bubble that came [laughter]. But what I’ve seen at CES this year and maybe the last year or two is people are getting back into this idea of trying to crack that nut. Where are we on that in terms of like creating digital olfactory senses or digital smells? Is there some interest in working down there? Is this still a long way off?

Basheer Tome: I think it’s still crazy far off, but I think part of it is they haven’t cracked the nut on actually sensing the different smells, and I think that’s one of the first major components is being able to understand and deconstruct a smell and understand what parts of it make it that actual sense.

I think they kind of do that through pretty intense laboratory studies, but they haven’t figured out a way to have similar to what you have a microphone for audio, you don’t really have like a digital nose for smells, and I think once you get to that point, then you can start working backwards a little bit better and then start reproducing those smells. Today, there’s all this different fits that you have to create and most of the products and demos I’ve seen involve just having a large myriad of vials and sprayers and then you combine a few.

Michael Wolf: But they’re certainly I think I’ve seen some startups. There are some at CES, talking or just aspiring to be that digital nose, but the digital nose, as you’re saying is kind of this sensor that can just know what the smells are, that research is still way far off. It’s still in laboratories. It hasn’t been something that you can create in a consumer device at this point.

Basheer Tome: Yeah, and it is only the first half. You have to build a sense and then you can produce.

Michael Wolf: You said at the beginning of the show you had some ideas or you had some feedback for people who were creating new devices in the kitchen, smart kitchen devices. What are some of the biggest pitfalls you’ve seen around design around today’s current crop of smart kitchen devices?

Basheer Tome: I think a lot of it is not just thinking through the way a person would actually use the product and really trying to create a product that represents bullet points rather than an actual journey or a task that human needs to do while using the product. I think like a kitchen timer is a great example of this bifurcation where before you have a chip in it, it’s round, it’s metal. It sort of hums while it’s running and you rotate it. As you rotate it, you feel that cranking and you have a visual representation of how much time is left. It’s basically like a pie graph. It goes every time it moves and you can see from far away where it’s at and then when it finishes it dings.

Inexplicably when they jumped to digital, they decide, “Screw that! Let’s just do a grid of buttons, 1 through 9, and it’s going to beep every time you hit a button and if you need to restart it, then you have to hold down start stop.”

It’s one of those things where I understand that’s way cheaper. I understand that if you want to buy the $1 kitchen timer, then sure that’s the cheap one, but you can’t pay good money for a nice digital timer that aesthetically works and that works the way your hands work and the way you’ve been using them over time, and honestly like a rotating cutter, what you would use to make a digital kitchen timer work rotationally is not expensive. It’s like cents on a dollar, so there’s no real excuse other than just the way you approach the problem, the way you think about it.

Michael Wolf: What you’re saying is when you move from mechanical to physical world of controls towards the digital world, it pays or should you just stick to paying homage to the learned behavior that we’ve had over our lifetime not just jump into this world of work. It’s complete departure, and it’s kind of in the way like when I’m reading an eBook on an iPad even though I’m dewy with my fingers and it’s on the screen like they actually try to create the visual look and flipping of a page, so we need to have some of those hands and kind of pay homage to the world, the physical world?

Basheer Tome: Yeah, in a sense. I feel like homage is a little bit more ceremonial that I wouldn’t even go for. I would say like you’re throwing away decades of learning like we’ve already figured out a lot of really great ways and you could at least try and learn from that and utilize that. I think toaster is another great example where for some reason every time they want to add a feature, it’s another button and they just don’t really think through how a normal person would use it like I guess to not be overly critical, I think one of my favorite complaints that I really feel like gets it a lot of the time is Bravo.

I really feel like they actually think about how a normal human would work through these problems and then they design around that. As of last time I checked, they have one of the highest-selling toasters on Amazon and it’s like on order of magnitude more expensive than everyone else and people still buy it and they have all these amazing little things on their that now almost everyone just belligerently copies but they were the first ones to have a little button on the toaster that says, “A little bit more.” Honestly does 30 seconds mean anything more or less to you? Like not really. It gets the thought across and it really connects with you on a human level.

Michael Wolf: I get that. I think having those fine touches that differentiate like a little bit more, I love that, but when we talk about like generational shifts towards maybe it’s Millennials, people who have been younger than that and using new technologies. I mean clearly none of those people know how to use a rotary dial phone. None of us really think about rubbing rocks together to create fire, ultimately an extreme example, but I mean is this just like do we need these hands or these homages to like older ways of doing things as like a bridge to get to the new thing or do you think it’s just something you need to keep in perpetuity over time even into the new generation?

Basheer Tome: I think it’s less about sort of keeping a tradition and more of adapting the technology to work. You take the good parts about what works and you keep those and then you let go of the parts that don’t work. Another great example of where I see a lot of this bifurcation is in the sous vide machines. I love the Joule. The app is beautiful. The people who made it some of the nicest people in the world, but I just don’t understand why there’s no buttons on it. It really basically ‑

Michael Wolf: It was a brave choice. You have to admit it was brave, but I agree with you. I think that was ‑

Basheer Tome: It’s a bold choice.

Michael Wolf: Yeah, bold. For some people, it’s a deal breaker I think.

Basheer Tome: It’s an implicit promise saying that we will update this. We will keep the app updated. We will staff this, and we will be around because the minute we stop being around or the minute we stop staffing this up, your machine won’t really work anymore because unless you’re going to dedicate a phone and an app and never update them ever again to just being this walled off garden that only operates your sous vide machine, you will update, you get a new phone and your app won’t work anymore. I think the way in general when we build the apps, it’s kind of like building a sandcastle next to the ocean. Everything is constantly in flux. You also have the waves and if you don’t keep updating, you don’t keep repairing, it stops working.

Michael Wolf: Yeah, the great thing about the old world is like if I go on to like my grandparents’ basement and I find this old clock, if it hasn’t been water damaged or whatever, there’s a good chance that it will work still. But you were to like go into your basement 50 years from now, finding an old Joule and the last time they created the app was like in 2025, then this thing is a piece of junk. You can’t use it.

Basheer Tome: Yeah. I think. To give you a good example, that’s not just on the over extreme version of like it’s all analogue and steampunk. I think Anova does a great job of straddling the line between the two where they have a physical knob, they’ve got a few lightweight buttons on top, and you can use the entire device without ever having to know that there is a phone app, or that it even has Bluetooth or Wi-Fi.

But if you want some of the more advanced controls and you really want it to time itself and you really want to have direct access to recipes and have it automatically pick and choose the times, that’s when you borrow the phone and that’s when you get some of the more complex features, and so you take the simplest most critical aspects of how you use the product and you build it into the hardware, and the more advanced features where it would really be a high cost and low gain to integrate into the hardware, you then offload it into a borrowed screen like your phone. I think that’s absolutely the right way to approach it.

Michael Wolf: Those are actually the two sous vide machines I switch back and forth in between, and obviously with the Joule, I have to use the app, right? But when I use the Anova, quite honestly a lot of times I just plug it in and I use the on-screen buttons and dial, and I don’t ever go to my phone just because it’s quicker to me. That’s one of the things I think in general I love connected devices. I mean I have been interfacing with my Sonos for the past decade using a great app. I’ve increasingly started to use my Amazon Alexa just using my voice, so I see how that transitioned from capacity touch to voices happening for me, but even with something like a sous vide cooker, if it’s on an on device button and a dial, that’s just quicker to me than getting a phone involved.

But I do see the value of the Joule-guided cooking app like this idea of visual guidance. Using that I think is valuable, so I can see you using that I think is valuable, so I can see using that. But you’re still if you don’t need that necessarily, then you don’t need necessarily, then you still have to use the phone meaning it’s one extra step.

Basheer Tome: Yeah. I like this idea of having the options because you’re not purely relying on their good faith and good will to keep updating and supporting the hardware while still allowing them to provide you with some of these more advanced features. But that said, I mean consciously not including those buttons and that interface, it does allow them to make a lot smaller, a lot sleeker, and I completely understand why they made the decisions they made and I’m not trying to  criticize them specifically and more just kind of like it’s my personal opinion.

Michael Wolf: I’ve asked you mainly about by virtual reality and augmented reality around eating, but have you given thought to using that, which you do every day, and creating these controls in cooking like how can we maybe apply virtual reality or augmented reality in some way around making food? Is that something you think about?

Basheer Tome: A bit. Yeah, I think there’s a lot of obvious potential ways to incorporate augmented reality into cooking where you’re getting tips. It might be live. It might even connect you to another chef or someone remote who might be giving you instructions step-by-step or you might say everyone has this idea but you overlay something on to a cutting board and then it tells where and how to cut things. But I think even walking back a step further from that and even something like you could use something on our current Daydream platform where we really hope and are looking to see learning as a major category of applications or experiences you have in virtual reality because I think when you have this complete virtual and fully immersive environment, there’s a lot of things you can teach someone and learn that’s a lot harder to explain without diagrams or really complex text.

Michael Wolf: Some of these devices from the Bosch, they have this thing called Mikey. It’s like basically a soulful robot that they demoed at CES. It actually projects a video onto like a surface and I love this idea of taking video, putting it on a kitchen surface, maybe it’s for instruct yourself how to cook, and I always think about this stuff when I think when I see it, I think about going on Star Wars, and I always go back to like the hologram like that’s the ultimate to me like getting to that hologram phase, that type of projection of video and maybe we get into 3D video projected into like a space without any sort of goggles on. Would you call that virtual reality?

Basheer Tome: Well, I think specifically projecting video would count more as augmented reality. It’s yeah, projected AR, as the trendy way to call it would be, but we do think about that a little bit. I think there’s a little world of ways you can implement Tango like tracking into wide variety of objects. But it still feels like to me like to me, it’s a little further off. I think part of it is my dream kitchen isn’t necessarily windowless and it has a lot of natural light and nice surfaces. That sometimes to be at odds with projection screens.

Michael Wolf: A lot of your job is just like dorks like me saying, “Hey, this is what I want. I want Star Wars. I want to live it.” Like you just kind of have to dial us all back a little bit?

Basheer Tome: No, no. sometimes I like to join along for the ride. I think one of the best parts about the job is talking to a bunch of people what they are excited some really cool ideas, so it’s not just me saying no all the time.

Michael Wolf: [laughter] Hey, Basheer, thank you for saying yes to this podcast. I appreciate you coming on. This has been a lot of fun, and I look forward to talking to you soon again.

Basheer Tome: Awesome, thank you!

Image credit: Samsung

February 28, 2017

Panasonic To Debut Kitchen Concept For An Aging Population At SXSW

Panasonic wowed folks at CES this year with their out-of-the-box thinking and futuristic concepts for the kitchen. Now, it looks like they might have more in store for SXSW.

That’s because the Japanese consumer electronics conglomerate will be debuting a new kitchen concept designed for seniors at the interactive portion of this year’s big tech, culture and entertainment festival in Austin.

According to a spokesperson for the company, the concept will be focused on providing meals for people who have difficulty chewing and swallowing due to illness or age-related maladies. Panasonic will leverage its expertise in pressure cookers and other cooking equipment to provide “softer and easier to eat foods with the same look and taste.”

The company developed the product specifically for Japan, the country with world’s oldest population where over a quarter of the people are aged 65 or older. However, since the US is facing an aging problem of its own with baby boomers, there’s a good chance this concept will be of interest to many here as well.

One thing for sure: advances in cooking and smart home technology are needed for an aging-in-place market that will see significantly more stress in developed economies in coming years. The capacity for elder care in the US and other advanced countries isn’t sufficient to handle the aging post-WW2 population, which means that embracing new technologies to extend living within our own homes will be increasingly important. By focusing specifically on eating and food for older populations, Panasonic has created a future kitchen concept provides fresh thinking for an important issue that has been lacking in innovation.

The Spoon will be at SXSW and will have more on Panasonic’s new offering in a few weeks. In the meanwhile, check out a video of their concept kitchen that was on display at CES last January.

See Panasonic’s Stunning Vision of the Future Home at CES 2017

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February 22, 2017

Google Home Adds Shopping Feature And Partnerships With National Retailers

When Google launched the Google Home voice assistant speaker, they demonstrated their commitment to the smart home and the growing trend of voice control, a trend so far led by Amazon. Taking aim at the Echo market, Google launched Home with a big vision but not as many features as enthusiasts would have liked.

Still, 2017 is the year that “works with” Google Home becomes the new “Alexa skill” and no one is counting Google out of the game. The one area where Amazon previously had an inherent lead over Google, of course, was in its powerful commerce engine. Alexa makes it easy to order items from Amazon and, if you’re a Prime member, have them brought straight to your door in two days or less.

But news last week changed that. Google announced via a blog post that it has partnered with a number of big name retailers and added the ability to voice shop from them using Google Assistant. Retail Dive has the full story on Google’s new partnerships, with brands like Costco, Walgreens, Whole Foods, Bed, Bath & Beyond and even Petsmart, Google is clearly trying to cover its commerce bases with everything from food and grocery to household and pharmacy.

Google’s blog post on the announcement gives users a quick walk-through of how to get started. With simple commands like “Ok Google, how do I shop?” Google Assistant will walk users through the process. Or you can also just say “Ok Google, order paper towels” and presumably, it will. It’s less clear exactly who you’re getting paper towels from, though it’s likely you have to set up store preferences in your Google Home account. You also have to add a credit card on file to automatically charge upon ordering.

Credit: Google

The blog also says the service is free – for now. After April 30, it appears Google may have plans to create some type of Prime-esque membership for users to be able to take advantage of voice command shopping.

Google’s massive search and data engine give Google Home inherent advantages in the long run over competitive voice assistants like Amazon’s Echo. And with this new shopping feature, they’re looking to grab some of Amazon’s native territory as well.

February 17, 2017

IoT Innovator Smallhold Sees Minifarms as Big Business

Believe it or not, those mushrooms you had in your go-to restaurant’s nightly pasta special were grown in the back, between the walk-in fridge and the spice cabinet.

Home grow systems are the buzz, keeping in mind that not everyone is blessed with a green thumb or the time and energy to maintain an indoor herb garden or heirloom tomato plants. Sensing an opportunity that could be solved using IoT technology and a dose of innovation, Brooklyn-based Smallhold has brought remote-maintained minifarms to the food industry.

Smallhold was among the 17 featured finalists at the recent Food + City competition in Austin. Recently, Smallhold was also one of four companies selected for a new program, Techstars Anywhere, a virtual accelerator program that is an offshoot of its prestigious brick and mortar origins.

“We believe minifarm technology and distributed agriculture is the future of farming,” says Smallhold co-founder and COO Adam DeMartino. “We see fresh and nutritious produce as the new norm no matter where you are – be it in midtown Manhattan or in Sub-Saharan Africa.”

Smallhold Networked Minifarms employ the concept of vertical farming. The units fit in small spaces and are outfitted with Wi-Fi, which are monitored at company headquarters. The service starts with the company shipping its clients produce that is 75% grown, to be housed in a self-contained chamber, equipped with advanced lighting and water recirculation. With this approach, deployed at two restaurants and a Brooklyn produce hub, Smallhold is able to achieve 40 times the output per square foot of a traditional farm with 96% less water usage. The produce hub also supplies area restaurants and stores with gourmet mushrooms.

Adam and co-founder/CEO Andrew Carter met as roommates at the University of Vermont and became best friends. Andrew was heavily involved in the urban agriculture scene in New York, and started developing technology around mushroom production. Carter went on to work with startups in ag/tech space while DeMartino’s entrepreneurial spirit took him to startups Ghostery, Datorama and Futureclaw where he developed marketing and sales strategies.

While its IoT technology allows scale, Smallhold is patient in its approach with a vision of moving beyond servicing restaurants and grocery stores and making a mark in the consumer space. “We are very selective with our initial customers,” says DeMartino. “We want restaurateurs that will appreciate the produce and give us valuable feedback in how to improve our service, system, and produce.  This information is almost worth more than the revenue.”

Smallhold is not alone in the home grow/IoT farming market. Farmbot is offering an Arduino powered, open-source robo-farmer that can completely automate the growth of enough vegetables for one adult in a year; Sprouts I/O has an app-driven personal produce system in the works; Edyn can track growth conditions with its remote sensor and Gro.Io has an end-to-end smart hydroponic system including lighting, grow pockets and sensors.

February 15, 2017

The Smart Home Insiders: Alexa Ruled 2016; AI, Security And Voice Will Define 2017

In December of 2016, NextMarket Insights and The Spoon surveyed a group of smart home industry insiders to ask their opinion about what they thought about the year that was and what they expected in the coming year for the connected home.

Here’s what we found:

Alexa and voice interfaces were the clear winner in 2016.  7 out of 10 respondents said that virtual assistants and voice control were the story of 2016.

While many expect voice and virtual assistants to be important this year, things are not as clear cut. Many believe the defining story of 2017 in smart home will be the growing need for more robust solutions for privacy and security, likely a direct result of the wake up call that was Mirai botnet attack last fall.  Others see machine learning and artificial intelligence as a candidate for the defining trend of 2017, while a smaller number see mesh Wi-Fi and robotics as important but having a lesser impact.

Many saw 2016 as a disappointing year overall in the smart home, with nearly half (49%) feeling the smart home market didn’t meet expectations last year.  Their outlook for 2017 is a more optimistic – if tempered – one. About 39% see the smart home as having a ”great” year this year, while 54% see the market as performing “Ok”, where it will continue to serve mainly early adopters.

When asked what they saw as the biggest hurdle to the adoption of the smart home, the number one choice by our panel of experts was consumer confusion over technologies and products to choose. Other hurdles to broader adoption included lack of a compelling need for consumers to buy smart home products and too much fragmentation in the smart home market.

These concerns about smart home fed our respondents’ wishes for the future of the smart home when we asked them the one overarching goal they’d like to achieve in the smart home in 2017. Tied for the top response was greater consumer understanding about the value of smart home and reduced fragmentation.

Overall, this survey of smart home experts shows an industry at an inflection point, one that has learned some hard lessons about product value and approachability, the need to industry cohesion and standardization and is starting to coalesce around innovative and disruptive new approaches taken by industry leaders such as Amazon and Google.

You can view the report below:

The 2017 Smart Home Insider Survey from NextMarket Insights

February 11, 2017

Amazon Set To Introduce A Slew of Connected Home Hardware In 2017

If you think Amazon’s ready to rest on its laurels with the Echo and Fire TV, think again.

Based on conversations I’ve had with numerous people familiar about what Amazon is planning, the company can be expected to introduce a slew of new products in 2017.

While the details of the products are still not clear, here are a few clues I’ve gathered about what we can expect:

Bold and provocative. Multiple people have told me Amazon is doubling down on their penchant for bold products this year. Amazon both surprised and bewildered many industry watchers with their out-of-the-box approach with the Echo and Dash button, and it’s safe to say we can probably expect more surprises this year. One person told me one or two of their new products are “provocative.” While I am not sure what this could mean, it doesn’t surprise me. After all, this is Bezos and Amazon we’re talking about.

Doing What Hasn’t Worked Before, Only With Over Ten Million Installed Base. One of the people I’ve talked to said Amazon is likely to try things other companies attempted early on in the smart home without success, only “with the resources of a company of more than ten million customers.” My interpretation of this is Amazon’s new products will leverage the Echo installed base that is quickly moving north of 10 million. This also means we can probably expect the Echo to morph into even more of a connected home “hub” with its increasingly robust capabilities powered by a maturing Alexa platform and its growing third party ecosystem.

Leveraging In-Home Consultations. I was the first to write about Amazon’s in-home consultations, and just this past Monday I was visited by an Amazon tech consultant.  While I wasn’t able to wrestle anything out of a very on-message consultant who went by the name of Corey, what this visit did show me was how Amazon could easily leverage these visit to get people’s homes to be essentially “run on Amazon” and introduce new product concepts.

What exactly these products will look like is anyone’s guess at this point. While there have been early stories about new products like a  “kitchen computer,” there hasn’t been much beyond that. Unlike Apple, which in recent years has become as leaky as the early Trump White House, Amazon has become really good at guarding their secrets ever since early word of the Fire Phone leaked. As one person familiar with the company jokingly told me, “Bezos is investing in rockets to send people who reveal secrets into space.”

Amazon knows the result of such secrecy is surprise and intense coverage, both of which feed into Amazon’s ability to convert to sales when combined with front page promotion on Amazon.com.

And now, with the company’s strong success around Alexa and Echo, their intense hiring for their connected product division and their expanded reach into the home through personalized tech consultations, Amazon is teeing 2017 up to be a year of more surprises.

February 7, 2017

Projected Video Interfaces May Be The Future Of The Kitchen. Why Aren’t They Here Yet?

With all the talk about Alexa nowadays, you’d think the future has arrived and we have our interface: voice.

But before you give up all your iPads for Echo Dots, take a moment to consider how much you use touch interfaces on a daily basis. While voice will no doubt play a huge role in the future of the smart home, touch continues to proliferate. Not only are car makers adding interactive touch screens, restaurants and pretty much everywhere else we go is getting better touch interfaces, while products in our kitchen like refrigerators are getting better and better touch interfaces.

And now, touch is combining with gesture recognition in a new science-fiction spin on interfaces that is gaining favor among product designers. The ‘projected interface’ – where an image is projected onto a flat surface to make what is essentially an interactive touch screen through the use of machine vision – is a new product interface concept that has captured the imagination interface designers in the kitchen over the past few years.

Projected Interface Demos Are Everywhere

Below are a few high profile projected interface product demos rolled out over the past few years:

Whirlpool, the world’s largest appliance maker, started talking about their interactive cooktop three years ago at CES 2014. You can see in the video how the Whirlpool smart cook top utilizes projected video as an interface.

Over a year later, people were wowed by the projected interface used by IKEA in its 2025 future kitchen concept video:

IKEA Concept Kitchen 2025

At this year’s CES, Bosch seemed to embrace the concept of the projected interface, incorporating it into not only a demo of its coffee making robot:

Spotted at #ces2017: coffee robot at the @Bosch booth.

A video posted by Michael Wolf (@michaelawolf) on Jan 6, 2017 at 3:06pm PST

And high-end German consumer electronics manufacturer Grundig has been showing off its VUX projection interface concept for the past year and a half:

So, why all this interest in projected video interfaces and, more importantly, why haven’t any of these “visions of the future” made it to market yet?

Why Projected Video Interfaces Are Inevitable

It’s clear why projected video is a popular concept for demos: it looks cool. The very idea of turning any flat surface into an interactive interface is one that, at least for now, wows the user. Of course, that could change over time if these interfaces become more commonplace, but isn’t that true of every new technology? For now, projected interfaces could be used in a variety of interesting ways that consumers would love.

As for appliance makers, projected interfaces present an exciting new way to create consumer experiences. Think about it: Product designers used to working with tiny screens would find a much bigger pallet in projected interfaces, allowing them to create more compelling experiences that open doors to more education, instruction, and marketing content. Projected interfaces would also allow them to refresh their product interface regularly, rather than being stuck with the same small, mono-color screen for the life of the appliance.

If It’s So Cool To Demo, Why Aren’t Projected Video Interfaces In Market Yet?

If the projected video interface is such a crowd pleaser, why does it only seem to show up in concept videos and on trade show floors in “kitchen of the future” concept demos?

Here are a few possible reasons:

It’s still early, and projected interfaces are not quite ready for prime time. Most of the demos we see are all created for highly controlled demo experiences.  It may be that making projected video interfaces work in a mass-market environment in the consumer kitchen isn’t as easy as they’ve made it look in a demo video.

Implementing projected video requires a complicated setup. The IKEA 2025 kitchen concept utilizes a “smart light” concept which would require the consumer to have a specialized projector and an intelligent camera that can then read the gestures of the consumer installed above a table.  The other demos also have separate projection systems installed above the work surface. This type of set up would mean these systems are likely expensive and require a new installation method to which appliance makers and their channels are not accustomed.

Appliance Makers Move Slow. While all of these demos make clear that the projected interface is a promising concept, it’s important to remember appliance makers don’t introduce radical new concepts quickly.

Still, I’m hopeful that maybe Whirlpool, Bosch or IKEA will introduce an actual product at next year’s CES using projected video rather than just a concept demo. I do suspect that some, if not all, of the big appliance makers, are working on productizing projected interface enabled products. I also suspect disrupters may be working on something in this area.

And I wouldn’t be surprised if the world’s most disruptive company, Amazon, has something up their sleeves. After all, I keep hearing that the online giant has a bunch of crazy new products in store for us this year, so who knows, maybe the “kitchen computer” of the future is a social robot that has a projection video interface built in to go with Alexa.

To get analysis like this and to stay up to date on the future of cooking and the kitchen, subscribe to our newsletter, the Weekly Spoon. 

February 1, 2017

Amazon Offering Free ‘Smart Home Consultations’ in Seattle & Six Other West Coast Markets

Back in November, a curious job posting showed up on Amazon’s website for a “home assistant.” The job, which was first flagged by the Seattle Times, sounded more Merry Maid than Geek Squad.

It seemed like an odd direction for Amazon, unless of course it was some way to extend their Alexa dominance. As I wrote back then, “there’s a chance Amazon sees the assistant role as one that will leverage existing in-home technology a creates a home that ‘runs on Amazon.’… Amazon could write off these assistant visits as a ‘truck roll’ investment, one which is paid back through a home fully integrated with Amazon platforms such as Alexa, Dash, commerce, etc.”

And now it looks like I may have been right.

That’s because today I received an email from Amazon offering a free in-home ‘smart home consultation.’ The consultation consisted of a free 45 minute visit from an expert who would evaluate my Wi-Fi signal strength, let me try out smart home products and, of course, test run voice control my home with Alexa.

At the end of the visit, the consultation would create a customized recommendation list of smart home products.

One thing Amazon emphasizes is the expert coming to your home is an Amazon employee. They go on to say each expert has previous technology “experience” and that they have completed over 100 hours of training on products, customer service and “Amazon training.”

Early reviews of the consultations are all pretty good. The earliest reviews for the smart home consultations were in November, but the vast majority have come in the last week, indicating the company is expanding its trial rollout footprint.

The free consultations are currently available in Seattle, Portland, San Francisco, LA, San Diego, Orange County and San Jose, California and are being offered to select Amazon Prime customers in those markets.

Why would Amazon do this? That’s easy: they see they have an early lead in the smart home with Alexa and, as I indicated back in November, they can use these consultations to get a consumer to run their home “on Amazon.”

How will Amazon’s move into the smart home and connected home services impact the food and kitchen? Come to the Smart Kitchen Summit to find out. Use the discount code SPOON to get 25% off of tickets. 

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