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How Are You Getting Your Groceries? Delivery, Curbside Pickup or In-Store?

by Chris Albrecht
July 8, 2020July 8, 2020Filed under:
  • Delivery & Commerce
  • Future of Grocery
  • Grocery
  • News
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It’s easy as a reporter to get wrapped up in your own little corner of the world. If you aren’t careful, you confuse your own experiences as a stand-in for everyone’s experience. This is obviously myopic and wrong.

I thought about my potential short-sightedness upon reading Vox’s scoop yesterday that Walmart plans to launch its Amazon Prime-like subscription service this month. Dubbed Walmart+, it comes with a bunch of benefits for subscribers including same-day grocery delivery.

Neither Walmart nor Amazon deliver groceries to my rural neighborhood, so the news doesn’t affect me personally, but even if they did, I don’t think I’d use grocery delivery. My local grocer delivers, as does Safeway, but I eschew them for curbside pickup. Mostly because curbside seems to be more flexible both in time slots available and how I spend my time (tying a bunch of out-of-house errands together). Oh, and curbside pickup is also free.

I’m also not interested in doing my grocery shopping in-store anytime soon, as this pandemic doesn’t show any signs of slowing down. I realize the risk of contracting the virus while shopping is low, but when curbside pickup is so fast, so easy and so contacless, why bother roaming the aisles and standing in line with all those other people (who may or may not be wearing a mask)? Plus, more people shopping in-store seems to put more grocery workers at risk.

But I understand why people would want delivery or to shop in-store. Delivery is great for people with limited mobility, family considerations or otherwise can’t physically make it to a store. And while I don’t want to set foot in a store, my wife masks up and has gone in on two occasions because she wanted to pick out her own fresh produce.

So I’m curious, how are you, dear Spoon reader, handling your grocery shopping during this pandemic? Are you doing delivery, curbside pickup, or shopping in-store?

The question isn’t just about fear of contracting the coronavirus, it’s also about technology and convenience. Retailers seem to have worked out the kinks that beset online grocery order fulfillment early on during the pandemic. Instacart added hundreds of thousands of gig workers to shop and deliver orders. Amazon’s first full-on grocery store in Woodland Hills, CA went dark so it could focus on fulfilling online orders. And non-traditional companies like restaurant food suppliers have gotten into the consumer grocery delivery game to fill some gaps.

But my question remains, given the choice between delivery, curbside or in-store, how are you getting your groceries? I’d honestly love to know how you handle it in your corner of the world.


Related

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Walmart has teamed up with Instacart to provide same day grocery delivery in four markets across California and Oklahoma, reports CNBC. Instacart users in Los Angeles, San Francisco, San Diego and Tulsa will be able to order groceries, alcohol and more from Walmart stores for delivery in as little time…

Walmart to Test Grocery Delivery to Smart Home Lockers

Walmart announced today that it will start testing grocery delivery to smart lockers that sit outside a person's home. The pilot program will begin this Spring in Bentonville, Arkansas. The smart lockers are built by Home Valet and feature three temperature zones (frozen, refrigerated and fresh). When a grocery delivery…

Video: Denmark’s Bilka Shows Off Its Automated Curbside Pickup Kiosk

Here in the U.S. we have data showing that curbside pickup is the most popular option for e-commerce grocery shoppers. As such, we've seen companies like Albertsons and Walmart invest in new fulfillment systems to make curbside pickup easier for its customers. Over in Europe, the biggest activity we've seen…

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Reader Interactions

Comments

  1. Jane says

    July 8, 2020 at 6:31 am

    We were already doing curbside pre-Covid but supplementing it with a couple of additional trips to brick and mortar stores to purchase groceries for the second half of the week. Now we plan our meals to last us until the next curbside pickup (6-7 days) and if we happen to run out of anything (which doesn’t happen often because we keep an updated shopping list on the Google Home) one of us masks up and goes to the supermarket at a quiet time. Honestly, this whole thing has changed the way we meal plan and shop for groceries and we’re wasting way less food.

    Reply
  2. EB says

    July 8, 2020 at 8:30 am

    We are using instacart (pre-covid) one to two times a week. Our favorite co-op grocer and another local grocer uses instacart so its a huge time saver going this route and I am all about efficiency. There is a Safeway 1 block away which I rarely use and then a local grocer 6 blocks away that I walk to but will only purchase as much as I can carry or put in the stroller. We are a family of four, 2 adults plus a 17 yr old and 15 month old, gasp! Grocery shopping in aisles is not a good use of our time. Instacart is not the most affordable route so I have to make sure we stay on a budget. I have ordered less often due to covid and the financial strain we are experiencing. In fact, I did use the curbside pick up a few times. Short answer, we will continue using instacart for big runs and supplement smaller items (cheese, protein, bananas etc.) at our little grocer down the street. Both options have been invaluable to us.

    Reply

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