The Spoon has learned this week that Level (formerly known as Markov), a startup that offers a managed office-food-as-a-service offering combining both food delivery and an AI-powered smart oven, has started to pull out of customer installations.
According to our sources, Level employees have picked up the Level oven and fridge that combine to make the Level Hot Pantry service from customer locations this week, telling customers that things “haven’t worked out.”
I reached out to the company and was able to confirm the news.
“We are going to discontinue the Level Hot Pantry program,” cofounder and CTO Arvind Pereira told me via email. “We are working on a transaction and will have more to share in the future.”
Level is (or was) one of a number of different startups trying to rethink and innovate around the office meal. Other startups combining new cooking tech alongside food delivery include Genie and Kitchenmate, while a number of others like Byte and Chowbotics are offering up different spins on fresh food delivery and assembly.
Pereira indicated they are looking at selling the Hot Pantry offering (which presumably includes the food delivery business and the smart oven), but it’s yet to be determined if the company itself will continue as a going concern.
We will update this story as we learn more…