Close Ad

The Spoon

Daily news and analysis about the food tech revolution

robots

Orders for Food and Consumer Goods Robots Grew 56 Percent Last Year

Often when we write about the growth in food robotics, it’s based on anecdotal data. For example, over the past year robot startups have told us that thanks to COVID-19, they’ve seen a surge in demand.

Now, thanks to the Association for Advancing Automation (A3), we have some hard numbers to reaffirm what we’ve already been reporting. The A3 announced yesterday that for the first time last year, orders of robots for non-automotive purposes surpassed automotive robot orders. According to the press announcement, sales of robotic units in North America in 2020 were up 3.5 percent over sales in 2019. North American companies ordered 31,044 robotic units at a value of $1.572 billion last year.

For our specific purposes here at The Spoon, the A3 said that orders for food and consumer goods robots grew by 56 percent in 2020. And not only were more robots being ordered for the food sector, they were being used for higher-level tasks. Mark Joppru, Vice President, Consumer Segment & Service Robotics, US ABB Robotics and Machine Automation, said in the A3 press release:

In food applications, for example, where robots were traditionally used to automate simpler processes like case loading, they are increasingly being commissioned for higher value processes, like directly preparing food, resulting in improvements to food safety and hygiene. While these trends have existed for several years, COVID has changed perceptions and priorities for customers, accelerating the adoption of robotic automation.

This echoes what we’ve been hearing from food robot startups throughout the pandemic. Cleanliness and hygiene are the new priorities for the companies buying food robots. Robots provide a contactless way of preparing, ordering and delivering food, create more social distance in kitchens and can help alleviate staffing issues.

Just as important, robots are getting more sophisticated and, as Joppru points out, able to complete higher value tasks. Flippy is working the fryers at White Castle. Woowa Brothers delivery bots are integrating with elevator and security systems to increase navigation within buildings. And robot kiosks like RoboEatz can prepare 1,000 meals before needing a human to refill the ingredients.

Given the constant stream of robot news we’re been writing, it’s not too hard to imagine that this time next year, we’ll be writing about record growth for the industry in 2021.

Tevel Raises $20M For Its Flying Fruit-Picking Robots

Tevel Aerobotics Technologies, which develops flying fruit-picking robots that provide autonomous on-demand harvest, announced this week it has raised $20 million for its technology. Investors in this round include venture capital firms Maverick Ventures Israel, OurCrowd, AgFunder, as well as Asian agriculture equipment producers Kubota and Forbon. This brings the company’s total funding to $33.9 million, which includes a $2.5 million grant from the Israel Innovation Authority (news from AgFunder News).

Tevel, based in Tel-Aviv, Israel, has developed a patented platform called FAR (Flying Autonomous Robots) that is a combination of the actual flying robots, algorithms, AI, and data analytics. The flying robots are equipped with computer vision and AI that detects fruit and foliage, and identifies the type of fruit, size, and ripeness. Attached to the drone is a three-foot-long claw for grabbing and picking the fruit. Additionally, the small drones are capable of other tasks like pruning, trimming, and thinning of orchard trees.

Fruit picking is very dependent on the available labor force, which has been consistently declining throughout the world in the past few years, causing labor shortages in orchards. On top of this, even though agriculture workers are considered essential personnel, the pandemic has caused delays for laborers seeking visas to pick fruit in other countries. Tevel aims to provide a solution to this issue through its platform, which will also allow fruit farmers to use its services exactly when needed to fill unmet labor needs on an on-demand basis.

Tevel is the first flying produce picking robot we’ve covered at The Spoon; however, there are plenty of other agriculture companies using robots on the ground to reduce labor costs and increase efficiency during harvest. Root AI raised $7.2 million last summer for its tomato and strawberry harvesting robots. Companies such as Greenfield Robotics, Small Robot Company, and FarmWise use AI-powered robots to remove weeds from crop fields. My colleague Jenn Marston predicts that we will see more automation in agriculture in 2021, which will include more robots and software technologies that create the optimal environment for particular crops.

Tevel’s new funding will be used to continue the production of its technology and launch its commercial services for orchards. The service is not commercially available for farms yet but the company says it will be conducting pilots of its platform this year in Spain, Italy, and the US. Tevel is also accepting additional equity crowdfunded investments directly and through the investment platform OurCrowd.

Ottonomy’s Delivery Robot Drops Food at Your Door and Indoors

There are a few common threads among most delivery robot startups like Starship, Kiwibot and Postmates: They are all using cooler-sized rover ‘bots. Each of their robots has just one cargo compartment. And they are all focused on outdoor delivery. This is where Ottonomy aims to separate itself from the rest of the pack.

Yes, Ottonomy makes rover robots like those other players. Ottonomy’s four-wheeled robot is twice the size of Starship’s robot, has autonomous driving capabilities, and can carry 40 to 45 kg (88 to 100 lbs.). But Ottonomy’s approach to delivery is a little different.

First, Ottonomy’s robot has two compartments, allowing it to make two separate deliveries during a single trip. This means the robot can generate more revenue per trip because it doesn’t have to return to a restaurant or market after every single drop-off.

More important, however, is where Ottonomy will make those deliveries. In addition to making last-mile deliveries, Ottonomy robots will make deliveries indoors. Think large transit hubs like airports or shopping malls. So, for example, a consumer waiting at an airport could order a meal from a participating airport restaurant and have it brought directly to them, wherever they are inside.

Ottonomy Co-Founder and CEO, Rutikar Vijay told me by phone this week that his robots can accomplish this indoor delivery because they do not rely as heavily on GPS to get around. The robots just need to map out the space once, and can then start making deliveries (Ottonomy robots cannot, however ride escalators or elevators).

In addition to opening up a new delivery market, making indoor deliveries could also be an easier path to market for Ottonomy. Unlike Kiwibot, which uses humans to plot delivery routes on public sidewalks, Ottonomy, as its name indicates, is all-in on autonomous driving (though there is still someone monitoring the robot). States and cities are all developing their own rules around autonomous delivery robots with varying levels of restrictions (which streets, operation house, whether a human needs to accompany the robot, etc.). Ottonomy isn’t avoiding outdoor deliveries in the U.S., but by going indoors and off city sidewalks, it can sidestep dealing with the patchwork of regulation and start generating revenue right away.

Though the COVID-19 pandemic has kept most people from going to airports or congregating in large indoor areas, at some point we will again, and chances are good that robots will join us. In addition to Ottonomy, Cheetah Mobile in China has its FANBOT, which is basically a mobile vending machine that roams around hotel lobbies and cinemas.

That pandemic has also spurred more interest in robot delivery because of their contactless nature. Not only do they reduce a vector of human-to-human transmission, robots provide an additional method of delivery, which is more important than ever to restaurants.

Ottonomy has already been making deliveries in India and did a pilot last fall in an undisclosed transit hub. Vijay didn’t disclose pricing, but said that the company is exploring both a straight up robotics-as-a-service business model as well as one that includes revenue sharing.

Miso Robotics Equity Crowdfunds $17M, Extends Campaign to Raise $30M

Miso Robotics, the company behind Flippy the cooking robot, announced today that it raised $17 million during its equity crowdfunding campaign from April through November of last year.

In its press announcement, Miso said that its campaign was the highest-grossing technology deal ever on the SeedInvest equity crowdfunding platform. The $17 million was only a little more than half of the $30 million the company had intended to raise, but Miso will be extending this equity crowdfunded Series C round into this year to try and hit that $30 million milestone. Miso has previously raised $15 million in financing and $3.3 million in venture debt.

Miso’s crowdfunding came during a tumultuous time for the restaurant industry, and running an equity campaign during a global pandemic was both bad and fortuitous for the food robotics company. On the one hand, COVID-19 decimated the restaurant industry, shuttering thousands of restaurants and limiting Miso’s potential customer base. Stadiums, where Flippy was already making in-roads as an automated fry cook, were also shut down.

But this crisis also meant opportunity for Miso. While many restaurants were closed, deep pocketed QSRs were able to weather the tumult and were in more of a position to afford Flippy. In a high-profile example, after an initial pilot in July of last year, White Castle quickly expanded its use of Flippy to 11 of its locations.

Buck Jordan, Co-Founder, President & Chairman of Miso Robotics, told me by phone this week that the pandemic caused a “massive” increase of QSRs interest in Miso’s technology. According to Jordan, that interest is being driven by QSR staffing issues, the ability to create social distancing in the kitchen and the ability to transition workers into roles that more involve cleaning and fulfilling delivery and takeout orders.

With restaurants emphasizing delivery and takeout options, there will most likely be sustained interest in technology that can keep workers engaged with off-premises order fulfillment and customer service.

In addition to the funding news, Miso also announced the appointment of Mike Bell as CEO and Jake Brewer as Chief Strategy Officer. Bell was previously COO at Ordermark and President and COO at Bridg. Brewer was formerly VP of Restaurant Excellence at CKE Restaurants, the parent company of Carl’s Jr. and Hardee’s.

Cafe X Re-Opens SFO Robot Barista

Those of you still going to airports can once again grab a robot-made coffee at the San Francisco International Airport. Cafe X re-opened its automated barista kiosk in Terminal 3 at SFO earlier this week.

Cafe X had shuttered both of its airport locations (the other one was at the San Jose Airport) last year as the global COVID-19 pandemic decimated air travel. We reached Cafe X Founder and CEO, Henry Hu via Twitter today. He told us that the SFO location was actually closed by the airport because Terminal 3 was seeing so little use. Hu said SFO gave Cafe X the greenlight to re-open recently, as traffic there has ticked back up.

When we last spoke with Hu in August, he said that despite the SFO and San Jose airport closures, Cafe X was still in talks to place its robo-barista at a number of other airports. Airport installations had been a key go-to market strategy for automated vending services and kiosks like Cafe X and Briggo (which is now Costa Coffee). Briggo had even signed a partnership with SSP America to place its robotic baristas in 25 airports throughout 2020 and 2021.

But as noted, the pandemic closed off airports as high-volume locations. Automated food services had to look elsewhere for places where a lot of people want food and beverages quickly.

However, with multiple vaccines beginning to be distributed this year, we could actually see an increase in airport deals for automated vending companies. There will be a lot of pent up desire to travel as the population gets vaccinated, and those returning to the friendly skies will want/need a fresh hot cup of coffee. Cafe X’s robot barista can not only make a mean latte, it also does so in a more contactless way than traditional coffee shops. Perhaps this combination will help Cafe X take off.

Here are the Kitchen Robots We Saw at CES & Food Tech Live 2021

One thing I miss most about heading to Vegas every January for CES is walking the basement of the Sands convention center. There, in the startup area known as Eureka Park, I’ll wander for hours and get lost amongst thousands of exhibitors in search of a few undiscovered food tech gems.

I usually find a few and, since we’re talking CES, they sometimes come in the form of a food robot.

From there, I usually head across the street to Treasure Island where The Spoon has its own product showcase during CES week called Food Tech Live, where I can also get my fill of food robots while also doing such things as eating a cookie with my face on it.

While both CES and Food Tech Live didn’t take place in person in Sin City this year, that doesn’t mean there weren’t some cool food robots to check out at their virtual versions last week. Below is our roundup of home food robots I found at virtual CES and The Spoon’s annual first-of-the-year product showcase, Food Tech Live.

Moley Robotic Kitchen

Since 2015, the Moley robotic kitchen has captured the imagination of the tech journalists and robotics industry with its robot chef concept that can that can prepare full meals from prep to cook to clean up with a pair of articulating robot arms.

And while we’ve yet to actually see the Moley cook a full meal from start to finish, the system’s inventor told The Spoon that it’s finally on sale and will find its first home in 2021. The company, which had a virtual booth at CES 2021 and debuted a bunch of new highlight videos, will sell both a home and pro version of its robotic kitchen. Prices for the fully robotic kitchen will be about $335 thousand.

The Moley Robotic Kitchen System at CES 2021

Oliver

Else Labs Oliver is a single-pot cooking robot that dispenses fresh ingredients and automates the cooking process with the help of temperature sensing and machine vision capabilities.

Else Labs, which went on sale via Indiegogo last fall, was on display at Food Tech Live last week. The product’s inventor and company CEO Khalid Aboujassoum says the major difference between Oliver and other guided cooking appliances on the market is Oliver pretty much handles the entire cooking process for you.

“The Oliver can do unattended stovetop cooking,” Aboujassoum told me last fall when the product went on sale.

Oliver, the smart cooking robot

iWonderCook

The iWonderCook is a automated cooking machine that cooks one-pot meals. The meals are provided in the form of the company’s own meal kit service, which the user orders through the device’s touchscreen. From there, as can be seen in the video below, the user inserts a bowl, embeds the food “cartridge”, and then adjusts the amount of oil and water needed.

I haven’t gotten a chance to see the iWondercook in action or taste the food, I will say is the product’s reliance on its own meal kits might be a turn-off for some users.

iWONDERCOOK robotic chef does the cooking for you.

Yo-Kai Express Takumi

Technically the new Yo-Kai Express Takumi home ramen machine is something closer to a Keurig for food than a food robot, it’s worth looking at this machine given the company’s smart vending roots.

The Takumi, which debuted at Food Tech Live last week, follows Yo-Kai’s move into the home market with its home delivery service. The Takumi takes the frozen ramen bowls, which are centrally produced in Yo-Kai’s California facilities, and steams and reconstitutes the ramen in just a few minutes.

The company has plans to not only to start selling ramen to users in the office and home, but on the go with an autonomous ramen delivery cart.

Day With Yo Kai Final

Samsung Bot Handy

Samsung announced a trio of home robots aimed at helping humans around the house. The one that was most interesting when it comes to lending a hand in the kitchen was Bot Handy, a mobile bot with large articulating hand that can help with anything from pouring a glass of wine to doing the dishes.

It’s worth noting that Samsung – like many big consumer electronics brands – has a history of showing off cool new product prototypes at CES that are more conceptual than anything close to actually coming to market, including last year’s they showed off a Moley-kitchen style robot system. Let’s hope the Bot Handy is something the company delivers on.

Julia

The Julia is another single-pot home cooking robot that allows the user to set it and forget it for pretty much an entire meal. The Julia is made by a Nymble, an Indian-based startup with plans to start selling the product in 2021. Nymble CEO Raghav Gupta showed off the product at Food Tech Live, told us that they are expanding their alpha trial program in the United States in February.

ColdSnap

Like the Takumi, the ColdSnap isn’t quite a full-fledged food robot, but something closer to a Bartesian style automated appliance that makes cold ice cream (as well as frozen margaritas and smoothies). While we weren’t able to get our hands on the ColdSnap, the company gave CNET a hands-on preview of the appliance and the editors were impressed. The appliance, which is going to a fairly spending $500-1,000, reminds me of the Wim fro-yo appliance that never made it to market after an acqui-hire of the founding by Walmart.

RoboEatz Shows Off Ark 03 Autonomous Robotic Meal Making Kiosk

It’s pretty remarkable to think of how much food robots have evolved over the three years I’ve been covering them. At the start of that time period, we had Flippy the robotic arm that could grill up burgers, and even that required human help. Fast forward to 2021, and RoboEatz is showing off its fully autonomous robotic meal-preparation system that can put together 1,000 meals on its own before a human is needed to refill its ingredients.

RoboEatz Ark 03 is a 200 sq. ft. standalone kiosk featuring an articulating arm, 110 fresh ingredients (30 of which are liquids like soups and salad dressings), an induction cooker and a number of cubbies that hold orders for pickup. After an order is placed (via mobile app or tablet), the robot arm grabs ingredients, places them in the rotating induction cooker, and puts the finished meal container in a cubby. You can see it in action in this video:

RoboEatz creates both cold and hot food, can produce a meal every 30 seconds, cleans and sanitizes itself, and only needs a human for refilling any ingredients that run out. Food can also be customized to meet certain taste and dietary preferences.

You won’t be seeing RoboEatz-branded robo restaurants, as the company plans to license out its technology to third-party restaurants. As I’ve said before, this type of co-branding makes a lot of sense for food robot companies. Hungry consumers won’t know what a “RoboEatz” restaurant would serve, but they would know what to expect from a robot kiosk with “Olive Garden” branding (or whatever, I’m just naming a random.

There is more interest in food robots now, thanks to the global pandemic. A fully robotic kitchen/restaurant means a truly contactless meal creation and pickup experience.

But food robots have the potential to help with the operational costs of running a foodservice operation. There’s the aforementioned savings from not employing a human (a bigger, ethical and societal issues to be sure), but robots can also dispense ingredients with precision and consistency, reducing ingredient waste. Robots can also keep ingredients out of the open keeping them away from outside germs and preventing cross-contamination. Plus, they can run 24 hours a day without a break, eliminating any downtime.

All of the above is why we’re seeing so many fully autonomous robot restaurants coming to market right now. Karakuri, YPC and Highpper all have various versions of fully autonomous robot restaurant kiosks in the works.

All of those companies are also eyeing the same high-traffic locales when placing their robo-restaurants: hospitals, transportation hubs, schools, etc. RoboEatz says it will be opening its first location “soon” in Latvia (where the company is headquartered), with another location at an undisclosed airport opening as well as a prototype store in the U.S. later this year.

Delivers AI Robots Making Deliveries in Turkey

You know those RVs that have a map of the U.S. on their spare tire cover? The maps illustrating where those driving nomads have been? I should get a map like that, only of the countries of the world and fill it in wherever delivery robots pop up, given how quickly those li’l rover bots are proliferating around the globe.

In addition to the U.S., England, South Korea, Japan, China, Russia (and more that I’m unaware of at this time), we can add Turkey to the delivery robot list, thanks to Delivers AI.

Delivers AI - Autonomous Delivery Robot / Europe

Like Starship, Woowa Brothers and Yandex, Delivers AI also creates cooler-sized robots that autonomously wheel around sidewalks and streets to make food and grocery deliveries. Delivers AI robots travel 6 – 7 km/hour and can carry 15 kg (33 lbs.). They are equipped with camera, LiDAR and radar to detect and avoid obstacles, people and traffic. While the robots are autonomous, a human still monitors and supervises the robot while it travels.

Right now, Delivers AI robots are making commercial deliveries in Instanbul, Turkey. According to an email from Delivers AI Founder and CEO, Ali Kutay YARALI, his company will have 10 robots in Q1 of 2021, growing its fleet to 100 robots in a year and 1,000 robots in two years. The company has raised $350,000 from undisclosed investors.

Yarali said the company is focused on the European market and will be working with stakeholders there to develop a legal and technical framework for autonomous robotic deployment there.

One factor that could accelerate adoption of delivery robots in Europe is the ongoing pandemic and continued desire for more contactless experiences when it comes to how we get our food. Robots can provide more human-free interactions when for food ordering and delivery. Additionally, robots can operate for long stretches of time without needing a break.

One thing I will be needing is a bigger map.

Will 2021 Be a Big Year for Food Robots? (Yes!)

Two years ago, I predicted that 2019 would be a breakout year for food robots. Let’s just say that I was a little premature with that particular prognostication. In my defense, I did said that they wouldn’t go mainstream, but still, a miss is a miss.

The reason I am dredging up my past mis-forecast, is because I’m circling back and re-purposing that robo-prediction for 2021. And like a lousy gambler, I swear, this time it’s different.

I swear that because, well, actually the robot landscape going into 2021 is much different than it was two years ago. Before going into why, it makes sense to take a step back and define our terms here. I’m using “robots” as kind of a catch all phrase. What I’m really talking about is the broad adoption of technology to automate current manual processes when it comes to the meal journey. Processes like food assembly, preparation and delivery.

I still don’t think food robots will be mainstream in 2021, there are bigger issues around production, scaling and regulation that will prevent that, but I do think a wave of regional and national retail and restaurant brands installing new automated food services.

Because COVID

Like just about everything else on the planet, the ongoing COVID pandemic is spurring the acceleration of automation across the food landscape. I sound like a broken record at this point, but robots don’t get sick and they can reduce the amount of human-to-human interaction necessary when getting food. Robots and automation can also help create social distancing for the humans are still working in restaurants and and kitchens.

Food Prep Robots

As noted above, White Castle announced a pilot with Flippy as a robotic fry cook this past summer. That pilot quickly expanded to a larger rollout of Flippy working 11 locations in the Chicago area. In addition to creating a more contactless experience, White Castle, which is open 24 hours, noted that Flippy helped with labor issues. Trying to schedule people for late night shifts is hard, so having a robot running the fry stations all day (and night) is helpful.

As restaurants work to recover from this devastating year, they will need to keep a close eye on labor and operating costs. Robots, like the pizza assemblers of Picnic and Middleby, can help with that by consistently applying the same amount of ingredients every time, thereby reducing waste. Plus, those machines can crank out tons of pizza per hour making them efficiently productive.

White Castle wasn’t the only major restaurant chain getting in on robotics. KFC in Korea announced a partnership with Hyundai Robotics this fall to develop of fried chicken making robot. And Costa Coffe, a division of Coca-Cola, acquired robot barista company, Briggo, to create Costa Coffee-branded automated coffee houses.

Then, of course, there is Spyce Kitchen launched version 2.0 of its robot-driven restaurant this year. The new concept is centered around its automated Infinite Kitchen, which allows for greater customization and personalization with orders. Spyce Kitchen doesn’t have any indoor seating, and is only doing delivery and pickup.

Food retailers are also getting in on the robot action. With the pandemic shutting down big, buffet-style salad and hot bars, some have turned to robotic vending machines like Chowbotics’ Sally. Coborn’s Market, for example, recently installed a Sally to serve up salads to its customers. And you might be seeing Chowbotics’s robots in more aisles of the grocery store. Earlier this year, Chowbotics CEO, Rick Wilmer outlined a vision where his robots are automating the free sample sections of supermarkets.

We are also reaching a point where smart vending machines are no longer stationary. Yo-Kai Express said it will be launching an autonomous mobile version of its hot ramen vending machine around the end of Q1 on two college campuses next year. This self-driving vending machine will come to you and make you a bowl of hot ramen on the spot.

Server Bots

Along with making food in restaurant kitchens, expect to see more robots rolling food out to tables (you know, when it’s safe to eat inside restaurants again). These autonomous carts on wheels can navigate to tables and around people to shuttle food and empty dishes to and from the back of house.

Both Pudu Robotics and Bear Robotics launched new versions of their server robots this year. LG is working with Woowa Brothers in Korea to develop their own robot waiter. And as of May this year, Keenon Robotics said it had 6,000 of its server robots already working in hotel and restaurant industry locations around the world.

Driving this push into robot servers is, again, COVID. Robots can work all day without getting sick, reduce human-to-human interaction, and could help with staffing issues for restaurants forced to cap indoor dining.

If you want a glimpse at the future restaurant robots, check out the video from this restaurant in Guangdong, China. There, robots take your orders, cook your meals and then drop your food on a tethered tray from the ceiling.

Delivery

But robots won’t just be dropping off food to your table, they will be driving right up to your door. Delivery bots proliferated around the country and the world throughout this past year.

There were also regulatory hurdles crossed this year, that will help open up more roads to autonomous vehicle delivery. Nuro was on a tear this year getting its self-driving R2 pod vehicle cleared by the U.S. Federal government to run on public roads, the OK from California’s government to run on public roads, and then just last week, approval from the State of California to launch a commercial autonomous vehicle service there.

To be sure, there are still plenty of city and state regulations that need to be worked out before fleets of robots will be scurrying around your town, but these were all positive steps in the right direction.

Tying it all together

Everything I mentioned above is great, and shows you how 2020 was a foundational year for robots that can be built upon in 2021.

But for me, the most exciting development for food robotics that happened this year and will pave the way for further innovation next year is the integration of robotics into other automated infrastructure.

In Seoul, Woowa Brothers partnered with networking platform developer HDC I-Controls and Hyundai Elevator to allow Woowa’s delivery robots to not just drive up to the front door of an apartment building, but also gain entrance to a secure building and autonomously ride the elevator. This will help a delivery robot get to a specific apartment inside a building.

In another example, Piestro will outfit some of its robotic pizza vending machines so that a Kiwibot delivery robot can autonomously pick up a pie and deliver it to a customer at home or at work or wherever.

In other words, delivery robots won’t just operate in silos, they will be connected to and woven into the larger fabric of our lives.

It’s not hard to see a human placing an order for a meal at their favorite restaurant via a mobile app. That order is cooked by a robotic chef, which hands it off to a prepping robot that plates and packages the meal before handing it to a server robot that runs it out to the sidewalk and deposits the food in a delivery robot who then drives it to the customer.

But we’re not done! Ideally that meal is packaged in a reusable container which a different robot picks up and takes to a cleaning facility like Dishcraft’s, where a robotic dishwasher cleans and sterilizes the containers to be used again.

OK. That vision is still a ways away and definitely won’t happen in 2021. But maybe it’ll make my prediction list for 2023? Stay tuned.

Oh! And mark your calendars for April 20, 2021 when we’ll be hosting our second Articulate Food Robotics Summit (virtally, of course). Reserve your spot today!

Pudu Server Robots Find Work in Grocery Aisles

Up to this point, when we’ve covered floor robots in grocery stores, the news has usually been about autonomous shelf scanners and floor cleaners. But as a recently released video from Pudu Robotics shows, we could soon be seeing robots that act as mobile advertising and promotional displays roaming around grocery aisles.

Amy Zhou, a Business Development Manager at Pudu Robotics, posted a video on Linkedin this week showing her company’s robots being put to work in various grocery stores around the world. The work shown in the video isn’t terribly exciting, as its mainly a lone robot carrying racks of food items that are on sale. But the move is another example of the mobile commerce trend that I predicted will have a breakout year in 2021.

Pudu’s move into grocery is reminiscent of Cheetah Mobile’s FANBOT, though FANBOT is a little more complex. Where Pudu’s robot just roams around carrying items that you then must purchase at the stores checkout, the FANBOT actually carries an inventory of different items and carries out the transaction to purchase them on the spot.

The idea is bringing commerce to where you are, rather than having you seek it out.

Pudu’s type of robotic mobile advertising could be appealing to grocery retailers. Having a mobile robot or two would give retailers another vehicle (literally) on which they could charge for placement/advertising. As a bonus, multiple, different promotions could be run in a single day. Heck, you could combine the dynamism of a Cooler Screen LED panel with the Pudu robot and have a big, bright, shiny commercial going up and down the aisles.

These types of promo robots might also find more acceptance within grocery stores themselves. Walmart ended its use of Bossa Nova’s shelf-scanning robots this year reportedly in part over concerns with how customers were reacting to the robots. There’s a difference between seeing a six-foot tall robot scanning a shelf and spotting a tray of chocolate bars headed in your direction.

Additionally, these type of self-wandering promo robots wouldn’t be taking a current job (like inventory management) away from a human, but rather adding a new one.

Plus — and this could be the biggest reason we’ll see more of Pudu’s robots in stores — at least one model is has cat-like features and makes a cute face when you pet it.

Video: Food Descends from the Ceiling in This Chinese Robot Restaurant

In June of this year, we wrote about a robot-run restaurant opening up in the Guangdong province of China. The Qianxi Robot Catering Group, a subsidiary of Country Garden, opened a restaurant complex featuring different robots that cooked and carried food.

One thing we didn’t know at the time was that meals would be dropped from the ceiling. At least, that appears to be what happens inside the restaurant based on a video we came across.

I should insert a few caveats here about this story. There is still a lot we don’t know yet about the video below, but it looks legit and is pretty remarkable, so we wanted to share it.

Yesterday Anthony James, CEO of Innovation and Growth at Trinity Consulting, posted a video on Linkedin showing how food travels around the inside of a robot restaurant in Guangdong, China. We don’t know who shot the video, and the restaurant in the video goes unnamed, but from the bright pink decor and pink robots, it appears to be the same restaurant we wrote about back in June.

The main reason we wanted to post this is because of the rail system that delivers orders. According to a follow up comment from James, guests place an order with one of the bright pink server robots that wheel about on the floor. The cooking robot prepares the meal, which then gets plated and sent out on a modified tray via an overhead rail system. When the meal reaches the ordering table, a tethered tray drops from the ceiling to just above the table where the customer takes the plate of food off the tray. The tray and tether then retract back up to the ceiling to go make another delivery.

You can watch the whole process here:

Interest around food robots and automation has accelerated this past year, thanks to the pandemic. Robots don’t get sick, and they also reduce the amount of human-to-human interaction involved in getting a meal from the kitchen to the customer. But robots are also fast workhorses that can operate around the clock. Country Garden’s robot restaurant in Guangdong can serve up a meal in as little as 20 seconds.

The bigger question for establishments such as this, however, is how much of an investment to make in dining room technologies. Here in the U.S., foot traffic into major QSR dining rooms is half of what it was at the beginning of the year. Would that investment be better spent automating drive-thrus and other forms of food to go? Perhaps the Chinese market will rebound differently.

If you’re a Spoon reader in Guangdong, China, do us a solid and visit the restaurant. Then leave us a comment and tell us what it’s like.

My 2020 Prediction Scorecard: Equity Crowdfunding (✅) and Pop-Up Retail (❌)

Before unceremoniously kicking 2020 to the curb, as an industry watcher, I have to make the yearly mental trek backwards to revisit the predictions I made for this year.

This, wretched, wretched year.

Going into 2020, my big two bets were on equity crowdfunding and semi-permanent pop-up retail experiences. Seeing how it all panned out, I’d say I batted .500 this year. Equity crowdfunding caught on (especially with food robots), but those pop-ups? Not so much-ups.

Equity crowdfunding, or eschewing institutional venture capital money in favor of opening investment up to just about anyone, did seem to catch on this year. Small Robot Company, Winc, Miso Robotics, Mellow, Piestro, Kiwibot, Renewal Mill, Bobacino and Blendid all launched or announced equity crowdfunding campaigns this year.

Why did these companies turn to the crowd? Part of the reason is that skipping VC money means there’s less pressure to scale your business so dramatically. But there are other reasons as well as some Founders told us.

Sam Watson Jones, Co-founder, Small Robot Company told me earlier this year that “VCs are a bit different in the UK. There are very few early stage VCs to fund stuff that requires more development. We knew we had a load of farmers who were excited about what we could develop.” Crowdfunding, Watson said “allowed us to get angels and people who would put ten quid in. It’s been a good forum for us to capitalize on the branding and PR.”

Then just this month, Blendid Founder and CEO, Vipin Jain explained to us why his company decided to equity crowdfund, saying, “Since Blendid has recently expanded into retail establishments with national partners – giving us a much broader audience – it made sense to do crowdfunding.  Crowdfunding not only allows you to raise money, but also drives consumer brand awareness and advocacy, by enabling fans of Blendid to individually invest as well as enjoy our delicious blends.”

So did the campaigns work? That’s kind of hard tell without speaking directly with each company, but here’s what we know:

  • Small Robot Company raised £2,003,880 ($2,596,000 USD), surpassing its goal of £700,000 target
  • Winc raised $5.3 million
  • Miso Robotics raised $16.7 million, or a little more than half of the $30 million it sought
  • Mellow‘s equity crowdfunding was a bust and the company failed to reach its funding goal
  • Piestro‘s first go-round with equity crowdfunding went so well it launched a second campaign
  • Kiwibot has raised $576,034 of the $1 million it wanted
  • Renewal Mill raised $116,777 of its $1 million goal

Bobacino’s campaign won’t launch until next year, and it’s still early in Blendid’s campaign, so we’ll have to check back in on both of those.

I’m curious to see if the food robot world continues to go the equity crowdfunding route in 2021. While it does allow startups to skip the VC death march, so far, it doesn’t seem like a way to raise the large amounts of money a robot company needs to scale. But equity crowdfunding is still a pretty nascent concept. Like so manythings, if someone makes money on it, potential investors will flock to it.

What people weren’t being driven to in 2020 was semi-permanent retail environments. At the start of the year, I thought brands would take to the mini cashierless retail environments created by AiFi with its NanoStore and Zippin with its pre-fab Cubes.

These small, plug-and-play retail environments are easy to set up inside office buildings (or just about anywhere, really). They could, for instance, allow a grocer like Safeway to build a small, unattended Safeway-branded store in a lobby, or a hospital or train station. This is a lot cheaper than building out or retrofitting an existing space. And since there’s no cashier, they can be more economical to run.

But the pandemic forced people to avoid offices and other high-traffic areas, and subsequently pushed them into record amounts of online grocery shopping from home. As such, retailers needed to focus less on creating new retail spaces and more on their own logistics and fulfillment to accommodate all those new e-commerce orders.

I still think cashierless checkout technology will pave the way for a boom in pop-up stores over the next couple of years (AiFi aims to build 330 such stores by the end of 2021). Retailers will want to create more contactless ways of shopping that are fast and get people in and out of stores quickly, and setting up a small, cashierless stores is one way to do that.

Hmmm. Maybe I’ll put pop-ups on my prediction list for 2021….