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Hyphen Wants to Be The Shopify for Restaurant Robots

by Michael Wolf
February 18, 2022February 18, 2022Filed under:
  • News
  • Podcasts
  • Robotics, AI & Data
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Imagine you’re a culinary student with dreams of owning your own restaurant.

In days past, that journey towards restauranteur would take 10 to 20 years as you cut your teeth, gained experience, and saved enough money.

But imagine if you could build a restaurant today or in the near future leveraging automation and software? There would be no big location remodel and a big loan to pay for it. Instead, you’d use a virtual restaurant model powered by fractional pay-as-you-go food robotics, food ordering apps, and third-party delivery, all allowing you to bring something to market in months instead of a decade?

That’s the kind of world that Stephen Klein wants to build. Klein’s company Hyphen announced this week that they’d raised a $24 million Series A funding round, and so I decided to catch up with him to hear about his vision for the company and the food robotics marketplace.

In short, what Stephen and his co-founder Daniel Fukuba believe they are building a Shopify for restaurant robots.

“Instead of enabling merchants to compete with the likes of Amazon, we’re enabling restaurants to compete with the likes of DoorDash,” said Klein.

According to Klein, the big delivery companies are sucking up data from smaller restaurants and using that to compete with them. He believes if the smaller and regional players – as well as new food entrepreneurs – were able to use Hyphen’s automation technology to scale up new offerings, they’d have a much better chance to compete with the big players.

“We’re basically removing the overhead of starting and scaling a restaurant,” said Klein. “You can kind of just do it from your home effectively. And that’s just a really cool place in our mind.”

That’s the vision, but the company first has to scale its own business to get there. From the looks of it, they’re off to a good start as the company has already taken preorders from 11 customers, a list which includes restaurants, ghost kitchen operators, food service companies, and copackers. The company plans to use its new funding to build its manufacturing factory, develop new capabilities, and deploy to customers.

And once they do hit scale, Klein believes Hyphen can help create that democratized food creator future by renting out food production capacity on their Makeline to aspiring food operators. He pictures everyone from culinary creators operating from their dorm to food influencers on TikTok and Instagram building a restaurant brand or multiple brands.

“You could do different categories or brands of bowls or salads and eventually burritos,” said Klein. “You can run Yum brands 2.0 from one location.”

If you’d like to hear my full conversation with Klein about his vision for the future of restaurants and food robotics, click play below or find it on Apple Podcasts, Spotify or wherever you get your podcasts.


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Tagged:
  • Food robotics
  • ghost kitchen
  • Hyphen
  • shopify

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