There is probably nothing more 2021 than Yelp announcing today a new feature that allows businesses to list their vaccine status and requirements. It is also very 2021 that in the same announcement, Yelp felt the need to reaffirm internal processes to help mitigate any online backlash listing these requirements might incur. In a corporate…
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Those with an eye on restaurant tech may remember that this time a year ago, Euromonitor predicted that the ghost kitchen market would be worth $1 trillion by 2030. That’s an enormous number to pin on what was then still quite a nascent sector. But Michael Schaefer, the Euromonitor analyst who made that prediction, wasn’t…
In collaboration with TechTable and Culterra Capital, we are pleased to share an updated 2021 Restaurant Tech Ecosystem map, sponsored by Back of House, a community of restaurateurs to find and share top-reviewed tech solutions. Download the map here. It is an understatement to say that the restaurant industry went through a massive shift since…
More than half of U.S. consumers (60 percent), are comfortable with the idea of dining out at a restaurant, according to new data from tech intelligence firm Morning Consult. The new data is part of a Morning Consult series on when consumers “will return to normal activities” put on hold by the Covid-19 pandemic. Restaurants,…
Here’s a concept that seems stupidly simple but is actually a technologically complex feat: letting customers order from multiple virtual restaurants with a single digital transaction. As ghost kitchens multiply, the idea of housing multiple restaurant concepts under one roof grows ever-more commonplace, be it Kitchen United’s Mix platform, Crave Collective’s virtual food hall or…
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“Ordering was becoming something of a commodity,” Adam Brotman, CEO of Brightloom, told me over a recent video chat. Data, he said, is “a bigger, more interesting opportunity than just ordering, so we decided to focus on just the opportunity to design an easy to use affordable data science as a service.” But information about…
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This shift towards delivery and other off-premises formats was already underway. Back in 2019, the National Restaurant Association predicted that by 2030 off-premises would drive most of the growth for restaurant sales. Suffice to say, the pandemic sped that timeline up. In the words of Ordermark’s cofounder and CEO Alex Canter (whose family also owns…
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Ghost kitchen provider iKcon announced over the weekend that it has raised $20 million in Series A funding. The round was led by Mohamed Yousuf Naghi Group, AlTouq Group, Derayah Ventures, B&Y Venture Partners, AbdulMohsin Al Houkair Holding Group, and Nazer Group. and brings iKcon’s total funding to date to $32 million. Dubai-based iKcon, which…
Taco Bell today became the latest QSR brand to unveil plans for digital-centric store formats that emphasize off-premises meal formats like takeout, curbside pickup, and delivery, according to a press release sent to The Spoon. The biggest forthcoming development for Taco Bell store design is a major expansion of the brand’s Go Mobile concept, which…
For the majority of restaurants around the U.S., last week marked the one-year anniversary since stay-at-home mandates initially forced dining rooms to close down. What’s followed has been 12 months of great uncertainty, loss, and struggle. But it’s also been a time of astounding resilience and creativity, with restaurants and restaurant tech companies alike have…
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Among the things in the restaurant industry COVID-19 changed forever, businesses’ relationship to technology is a big one. Historically, many restaurants have been slow to adopt much, if any, technology for their day-to-day operations. That worked so long as the bulk meals served were going out to dining rooms. When the pandemic shut those down,…
Start a conversation about sustainability in U.S. restaurants nowadays, and Just Salad will almost inevitably turn up in the talk. The New York City-based fast-casual chain has long been known for its efforts to make the restaurant experience a more environmentally responsible one, leading the charge on initiatives like reusable containers and carbon labels for…