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Chick-fil-A Partners With DoorDash for Nationwide Delivery

by Jennifer Marston
November 13, 2018November 13, 2018Filed under:
  • Business of Food
  • Delivery & Commerce
  • Restaurant Tech
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Chick-fil-A announced this morning that it has partnered with DoorDash to offer delivery for over 1,100 of its restaurants.

The Atlanta, GA-based chain started testing delivery with DoorDash in 2017 in select cities, including parts of Texas and Florida. This latest expansion is available to customers within a 10-mile radius of a participating Chick-fil-A location. They can also access the entire Chick-fil-A menu, which isn’t always a given with third-party delivery services, since some meals travel better than others. The partnership with DoorDash is not exclusive.

Nationwide delivery is the latest in a series of moves Chick-fil-A has made this year around developing a presence outside of its brick-and-mortar stores. In July, the company became the first fast-food chain to enter the meal kit market with “Mealtime Kits,” which it sells via its drive-thru in the Atlanta area. While those aren’t specific to delivery, the boxes of pre-measured ingredients do bring a kind of Chick-fil-A experience into the kitchen, bolstering the chain’s presence in the home (with varying results).

Chick-fil-A followed up on that move in October by opening two “off-premises” units, in Nashville, TN and Louisville, KY, focused 100 percent on catering, delivery, and carryout. In other words, no dining room or drive-thru window. Both locations also only accept cashless payments.

And in what has become a standard move any time chains and third-party delivery services tie the knot, free food is involved. From today until Tuesday, November 20, Chick-fil-A will give away 200,000 sandwiches to those in the aforementioned 10-mile radius of a participating store who order via DoorDash. There’s a one-sandwich-per-customer limit, and only orders with a $5 minimum are eligible. The code is “CFADELIVERY.”


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