• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Skip to navigation
Close Ad

The Spoon

Daily news and analysis about the food tech revolution

  • Home
  • Podcasts
  • Events
  • Newsletter
  • Connect
    • Custom Events
    • Slack
    • RSS
    • Send us a Tip
  • Advertise
  • Consulting
  • About
The Spoon
  • Home
  • Podcasts
  • Newsletter
  • Events
  • Advertise
  • About

Covid-19

March 21, 2021

Ghost Kitchens! Fee Caps! Igloos! Tracking the Restaurant Biz’s Changes Over the Last 12 Months

For the majority of restaurants around the U.S., last week marked the one-year anniversary since stay-at-home mandates initially forced dining rooms to close down. What’s followed has been 12 months of great uncertainty, loss, and struggle. But it’s also been a time of astounding resilience and creativity, with restaurants and restaurant tech companies alike have pivoted and shape-shifted to survive the times. 

We’ve been checking in with individuals from both spheres to see where these businesses are now and what’s most useful in terms of tools and tactics as dining rooms slowly reopen and the world goes back to some version of “normal.” 

But to better appreciate how far we’ve come and how much work has gone into this industry’s survival over the last year, I’d like to pause and take a brief look back in time at some of the major stories from these last 12 months.  

March 2020

  • States across the U.S. mandate dining room shutdowns. Restaurants large and small scramble to make the overnight shift to delivery and takeout formats.
  • Restaurant tech companies start offering software and services free of charge to restaurants. Third-party delivery services like Uber Eats and Postmates waive some fees — though not without some controversies.
  • Restaurants like Canter’s Deli, Wahoo’s Fish Tacos, and Torchy’s Tacos discuss strategies for going off-premises. Some include paring down menus, prioritizing takeout meals, and going DIY when it comes to the drive-thru.

April 2020

  • Restaurant tech slump: Toast lays off 50 percent of its workforce and McDonald’s slows development of its tech-forward store remodels. 
  • Cities across the U.S. address third-party delivery’s exhorbitant fee caps with the same solution: fee caps, fee caps, and more fee caps.
  • But Chipotle is fine, thanks to a long-term focus on digital.
  • “Make technology your friend” is an oft-repeated piece of advice as restaurants prepare to reopen.

May 2020

  • Presto, Sevenrooms, and other front-of-house focused tech companies start offering their so-called “contactless” software kits for the dining room.
  • The buffet is dead. The first wave of to-go-only store formats starts to emerge from previously dining room-centric brands.
  • Fee caps can’t save restaurants from third-party delivery practices.

June 2020

  • Some restaurant chains, including Panda Express, start to launch their own in-house delivery services.
  • Restaurants get really creative with their ideas on how to safely reopen dining rooms.
  • This Latin American startup teaches us how to run a restaurant from a mobile phone. (Hint: everyone will do this in the future.)

July

  • Euromonitor predicts ghost kitchens will become a $1 trillion market by 2030.
  • Chipotle is still doing fine, and leading the QSR industry-wide shift to drive-thru centric stores.

August

  • Winter is coming. Restaurants start to experiment with outdoor dining solutions for colder temperatures. Said solutions include tends, glass houses, heat lamps, and igloos.
  • Ghost kitchens, digital ordering, and back-of-house technology become the “hot topics” in restaurant tech. Ditto for virtual restaurants.

September

  • QSRs start to release new store designs that feature more curbside parking spaces, multiple drive-thru lanes, and little to no dining room space.

October

  • The in-house delivery versus third-party delivery debate further heats up, with many encouraging restaurants to take back control of their digital orders.
  • Crave Collective and others put a fine-dining spin on the ghost kitchen and virtual restaurant concepts.

November

  • California passes Proposition 22, which lets third-party delivery services classify their couriers and drivers as independent contractors and keeps these companies from having to pay workers comp, health insurance, and other benefits.
  • Investment in back-of-house technology grows as both restaurants and restaurant tech investors realize the foreseeable future of the industry is in the kitchen, not the dining room.

January 2021

  • The year kicks off with a slew of new virtual food halls, ghost kitchen concepts, and an automat designed for the digital age.

Feburary

  • In a good sign for restaurant tech recovery, Toast bounces back and is planning an IPO. Olo files to go public.

March

  • President Biden signs the $1.9 trillion American Rescue Plan, which includes $28.6 billion in relief grants for small restaurants.

Obviously this brief timeline isn’t comprehensive, since there’s no way to really capture the true scope of the last 12 months in a single newsletter. It is meant to be a snapshot only of the change and turns the industry took over the last year.

Which is where you, readers, come in. Whether you’re part of an eating establishment, tech company, or an avid foodie, we would love to hear your restaurant experiences over the last year. Drop us a line at tips@thespoon.tech.

Restaurant Tech ‘Round the Web

Nation’s Restaurant News has a new gallery showcasing stories “from the front lines” of the restaurant industry — that is, the restaurants themselves. NRN has compiled first-hand accounts of owners, managers, brand executives and others about their experiences from the last year.

Restaurant Dive has an ongoing analysis of the state of restaurants one year later across a number of U.S. cities. Available so far are in-depth looks at Los Angeles, New York City, and Seattle. More to come.

Grubstreet looks at lessons the New York City restaurant scene has learned over the last 12 months, and what comes next.

November 2, 2020

Following Other Cities, San Francisco Halts Its Restaurant Reopening Plan

Another day, another grim piece of news for the restaurant biz. Over the weekend, San Francisco announced it will pause its reopening plan for indoor restaurant dining. The decision follows moves from a growing list of cities around the U.S. as cases of COVID-19 continue to break records.

SF restaurants were set to increase dine-in capacity from 25 percent to 50 percent on Nov. 3. Mayor London Breed said the pause, which also affects movie theaters, places of worship, and other public spaces, is a precautionary measure, even though the COVID-19 infection rate in San Francisco is currently low. “We’re still in the middle of a pandemic,” she said. “We are tired of COVID-19 but COVID-19 is not tired of us.”  

In the U.S., the seven-day average of new COVID-19 cases is the highest the country has seen. Around the world, countries are imposing new lockdowns that will affect indoor dining. And in addition to San Francisco, multiple cities in the U.S. are also restricting restaurant dining rooms. 

As of last Friday, Chicago banned indoor dining in response to rising COVID-19 cases (outdoor dining is still allowed). NYC has shut down dining rooms in certain neighborhoods, and in Los Angeles county, only outdoor seating is allowed.

The closures won’t stop with major cities. Communities across Massachusetts are already reversing reopening plans, as are New Mexico, Idaho, and Colorado. A large number of states remain reopened, but given the rise in COVID-19 numbers, not to mention the lockdowns happening in other parts of the world, that’s not likely to stay the case for long.   

September 23, 2020

NPD: Restaurant Digital Orders Declined in August

Digital orders at restaurants dropped 17 percent in August, down from 20 percent in April of this year, according to NPD CREST’s latest monthly update.

While that’s not an enormous drop, it does suggest many people still prefer eating at restaurants to ordering ahead and picking the food up or having it delivered.

The slight downturn in digital sales coincides with the fact that in many cities, some form of dine-in service has been available for a few months now. “As the summer progressed and mandated restrictions were lifted, an increasing number of consumers became more comfortable dining out based on the safety protocols restaurants put in place,” says author and NPD food industry advisor David Portalatin.

Along those lines, NPD notes that on-premises service, whether in the dining room or with outdoor seating, have “improved every month since April” and that August trends reflect a restaurant industry operating with far fewer restrictions than were in place at the height of the pandemic.

Not that it hasn’t been a tough road for most restaurants over the last six months. Dine-in service may be available, but it’s with capacity restrictions almost everywhere. Meanwhile, many restaurant owners still struggle to pay rent, and there are questions around the fate of dine-in service once the weather grows cold enough to make outdoor dining an unlikely choice for many consumers (though creative solutions to this problem are emerging).

Some states are just now about to increase their capacity numbers inside restaurants, while others are on the cusp of reopening indoor dining for the first time since shutdowns began. At the same time, reports of rising COVID-19 cases are multiplying. How the pandemic’s trajectory travels for the next few months will most certainly impact what on-premises dining sales look like with NPD CREST’s next report. If extreme measures have to be taken again, digital orders could experience another surge.

September 1, 2020

Holo Industries Provides Futuristic Holographic Menu Solutions

Pre-pandemic, most people didn’t think twice about checking out at a supermarket or ordering in a restaurant. Now, after entering our PIN numbers or holding a menu, the new normal involves vigorous hand scrubbing and sanitizing. Given that, dozens of companies are now rushing to create more contactless experiences in public spaces. One such is Holo Industries, a brand of Convergence Promotions that provides holographic and contactless-touch solutions that can be used in place of elevator buttons, restaurant menus, check-out kiosks, and more.

I spoke with Glenn ImObersteg, the president of Convergence Promotions, on the phone this week about recent developments within Holo Industries. The development of the brand’s contactless-touch hologram units began in March 2020, just as COVID-19 hit in the U.S. COVID-19 spiked the demand for technology like this, and the company was able to have these units ready for use by May 1, 2020.

The hologram interface is made possible through the pairing of Neonode Touch Sensor Modules, the ASKA 3D Holographic plate from Asukanet, and other components from Holo Industries. The holographic menus are touch responsive, and when your finger touches a button mid-air, it triggers an audible response from the unit.

Holographic Kiosk/Restaurant Demo - HI-DEMO-KR

Contactless solutions alone won’t be able to save struggling restaurants from going under, but they may be able to reassure customers — who demand transparency around safety nowadays — and get more foot traffic into the dining room. So far Sevenrooms, Paytronix , Payjunction also offer variations of contactless order and pay systems.

Contactless ordering and payment may be a key component to easing customers back into dine-in restaurant service. A touch-less holographic kiosk removes the risk of coming into contact with germs, bacteria, and pathogens, and does not require cleaning.  Holo’s units can be used as a menu, a method of paying for a meal, or even used to broadcast the menu from inside the restaurant to the outside. 

The contactless and holographic units from Holo Industries currently cost about $2,500. Currently, the products from Holo Industries are being used by elevator companies, and the company is also piloting a kiosk program with two undisclosed restaurant companies. Holo Industries has yet to receive outside funding but is currently looking for investors to enable its expansion. The Sacramento-based brand will become its own company separate from Convergence Promotions in October 2020.

June 13, 2020

The Food Tech Show Podcast: Will You Be Dining With a Mannequin?

Most of us are eager to start dining in again at restaurants, but are we ready?

We discuss the huge spectrum of responses we got when we asked our readers if they’re ready to start dining in restaurants again on this week’s Food Tech Show, as well as some of the innovative ways restaurants are dealing with dining in the era of COVID.

One restaurant is putting mannequins at tables as a way to fill in the gaps between socially distanced diners. Another restaurant in Amsterdam is seating diners in glass houses.

Other topics discussed on this week’s show include a small bowl-food-for-one cooking system looking to make its way into college dorms and small apartments, and a leap forward in cross-industry collaboration for food traceability.

Just click play below or listen on Apple Podcasts, Spotify or wherever you get your podcasts.

June 5, 2020

Watch: Chef José Andrés Video Chats with Dr. Fauci About How to Re-Open Restaurants

What kinds of masks should staff wear? Should they use gloves or hand sanitizer? What should you do if a positive case of COVID-19 hits your business? These are just some of the questions that Chef José Andrés had for Dr. Anthony Fauci about safely re-opening restaurants during the pandemic.

Chef Andrés hosted a video chat with the epidemiologist today on Instagram and asked a bunch of straightforward, practical questions for the now-famous epidemiologist. It’s a good watch for any restaurant owner looking to open back up and even for restaurant goers to better educate themselves before heading back out to eat.

It also covers a lot of what we’ve been wondering about ourselves here at The Spoon as we begin the slow process of emerging from the pandemic.

View this post on Instagram

A post shared by José Andrés (@chefjoseandres)

May 18, 2020

Food Tech Intelligence Brief: Will COVID-19 Mean A Lost Generation of Kitchen Tech?

Welcome to the Spoon Plus Weekly Intelligence Brief. Each week I’ll dissect trends that are unfolding in the world of food tech.

We’ve read a lot over the past two months about the loss of restaurants. Some prognosticators suggest that up to 75% of independent restaurants could permanently disappear.

While the pandemic’s impact on restaurants will continue to be massive and will undoubtedly reshape that industry’s landscape for years to come, another food-related market – appliances and housewares – could also see a dramatic impact in a much different form.

First, the good news. Since quarantines have started in the US, the home appliance market has seen a surge in demand as consumers have shifted to staying and home and eating a much larger number of their meals at home.

Download Report

Did you know you can download a PDF of this report? Just click the download button and you’re good to go.

Download

This graphic from NPD’s Joe Derochowski shows how overall kitchen electrics have seen a bump in absolute dollars spent as consumers buy countertop appliances to help them cook at home. Total dollar percentage change for kitchen electrics was up 22% during lockdown.

Figure 1: Percentage Growth of Home Products March 15th-April 18th (NPD Data)

But while a near-term jump in consumer purchases of countertop cooking appliances is no doubt good for the bottom line for some of these companies, the untold story is COVID-19 no doubt set back the same industry from a product roadmap perspective.

At least that’s my belief after looking at data from our COVID-19 impact survey of food and kitchen industry professionals (see the full report here) conducted in late April. I cut a slice of the data from the survey, which had 377 respondents across the food and related industries, to look at how those within the home appliance and housewares market responded.

As you’ll see from this chart, the appliance/houseware business wasn’t immune to the pandemic’s impact, with 43% indicating their company had to lay off or furlough employees (compared to 52% of the broader food industry).

Figure 2: Have you had to lay off or furlough employees due to COVID-19?

Perhaps the most significant impact in the appliance and housewares businesses is not the near-term impact on employee headcount, but a longer-term impact on company product roadmaps.

The graph below shows the results from where we asked our survey respondents whether they had to delay or cancel a product. 

Figure 3: Has your company had to delay or cancel a new product due to COVID-19?

58% of those that worked for an appliance or housewares company indicated that their company had delayed or outright canceled a new product. This compares with 45% of those who worked in other food-related industries.

Why cancel or delay? The biggest reason for respondents was lower revenue/shrinking business, with over four in ten (43%) staying this was a reason. Another big reason (respondents were allowed to pick more than one contributing factor) was the impact of COVID on potential customers (40%), while another factor was COVID-related business disruption (38%).

Other reasons stated by at least two startups in the appliance space was lost funding rounds as investors grew skittish due to the impact of COVID-19.

The aggregate data tells a story of an appliance industry that has been hit hard, but differently than restaurants and other food-related businesses. How so? Perhaps more so than non-hardware businesses, appliances, and housewares companies often plan for revenue in the coming year or years with new products that, if canceled, will undoubtedly impact their outlook. New products often take years to bring to market, and the reality is the cancellation of a future product very likely changes the outlook of the company for years.

But it’s even bigger than that. New products often represent a company’s future vision for itself. Not to be too grandiose, but in some ways canceling a product is equivalent to a company canceling or delaying a vision of their future selves.

Not that these companies shouldn’t have shifted strategies. The reality is the landscape is going to be different. Consumers will have less money. The way they buy food and how they consume food is (and already has) changed. To not change how your company navigates a landscape where the map is suddenly much different would be a breach of your fiduciary duties as a company executive.

But it’s still worth trying to understand the long-term impacts of these many altered product roadmaps. To do that, it’s worth looking at what types of products were canceled or delayed.

The table below shows some of the products listed by the respondents:

Table 1: What type of product or service did you delay or cancel due to COVID-19?

As you can see, many responses were fairly generic (“kitchen appliances” or “home appliances”). Others were more granular (“braising pan”, “beverage dispenser” or “smart garden appliance”).  Others spoke to more services-related products related to the appliance or houseware industry (“SaaS service” or “Residential kitchen designs”).

But what is most telling, to me at least, is how the language speaks to how these companies are canceling what is next. One respondent said their company is canceling a “new generation of large home appliances”. Another “postponed next version of automation product .” A third cut “new technology and product-related R&D.”

Again, we’re traversing a new world. Product roadmap adjustments are required. But I can’t help but wonder how much innovative work and progress was lost due to COVID-19. In the coming weeks, I’ll continue to evaluate how the reshaped appliance industry landscape will look and what I expect kitchen tech and food-related innovation efforts will look like as we emerge on the other side.  


Quick Thoughts

Chickens Are Hot

I wrote a couple weeks ago about how smart garden equipment was seeing a massive surge as consumers. In that post, I also mentioned that interest in backyard chicken farming was also on the rise, no doubt due to the same inclinations that led people to start buying seeds and developing plants for backyard gardens at a record rate over the past month or two. 

But the sheer jump in interest in chicken-farming related products on Amazon is worth looking at. As show in the graphic below, Amazon-related searches for backyard chicken farming related products has most definitely shot through the roof. Chick supplies? Up eight-fold. Chick starter kit? Six-fold. Interest in chick coops has tripled. 

I don’t think we’ll necessarily see tens of millions of chicken farmers, but I would definitely say the pandemic has meant chicken-farming has jumped the chasm from hipster hobby to a broader swath of the population concerned about their own food supply in what has been revealed to be, perhaps more so than they thought, a somewhat fragile food supply chain. 

As I wrote last month, consumers are thinking about food sovereignty, many for the first time in their lives, and so I expect at-home food production to continue to be a big trend going forward. 


Meal Kits 2.0?

It’s pretty easy to diagnose the reason for the demise of first-generation meal kits at this point: They were expensive and oftentimes required a lot of work for people who, at the end of the day, wanted to get food on the table at, yes, the end of the day.

But in some ways, I think the meal kit may be making a come back in products like that from Omsom, a meal-starter-by-mail service that allows you to essentially cook authentic Asian cuisine with little to no previous experience. In a way, it’s similar to the vision that ChefSteps had with their Joule-ready sauces, which I thought (and still do) think is a good idea before it became a victim of ChefSteps company-specific financial problems.

I also like Yo-Kai’s meal kit concept, even though it’s slightly different from Omsom in that the product provides the entire meal (including proteins). As you can guess by now, I love Asian food, and while I think Asian food meal kits probably are just better because Asian food is better (sorry not sorry), I think it’s more about not only being convenient and making life easier, but it’s also tapping into food passions. I’m going to be more passionate about an Asian food-by-mail offering than a more generic offering from the likes of Blue Apron or Plated.  I also like the flexibility that greater and longer shelf-stability provides me (like with Omsom), which was always a problem with Blue Apron, which always felt like a race-against-the-clock for me. 

May 15, 2020

Spoon Plus Deep Dive : A Conversation With Taichi Isaku on How Japan’s Food Industry is Dealing With COVID-19

This includes Japan. To learn more about what’s going on in that country, I caught up with Taichi Isaku, the CEO of CoCooking.

I’d met Isaku in 2018 when I was in Tokyo for the second Smart Kitchen Summit Japan. Speaking to me in flawless English, Isaku told me about CoCooking’s online marketplace called TABETE which sold excess restaurant food at a discount to customers in Tokyo and other big cities. You can read about the company here in a post I wrote about their seed funding.

During our chat, we talked about how restaurants are dealing with the COVID-19 crisis, including some of the new digital strategies many are employing. We also talked about how restaurants are navigating Japan’s unique legal system and how the government is dealing with the crisis. We also discussed the ways in which consumer behavior is changing in the midst of the pandemic.

This Spoon Plus Deep Dive conversation is available only to Spoon Plus subscribers. Purchase a Spoon Plus membership to get access to this exclusive content and much more.

May 11, 2020

PepsiCo Launches Two Sites to Deliver All the Snacks to Your Doorstep

With quarantine keeping us all at home and near our pantries, we’re buying more food staples online — and snacking more, too. So it’s no surprise that PepsiCo announced today that it’s launching two ways that people can buy snacks (and other pantry items) directly.

On PantryShop.com, consumers can order curated bundles of popular PepsiCo products with names like “Family Favorites,” “Workout & Recovery,” or, of course, “Snacking.” These bundles have goods from PepsiCo brands like Gatorade, Cap’n Crunch, and Quaker. The Standard Size for the packs costs $29.95, while the larger Family Size is $49.95.

PepsiCo also launched Snacks.com, which is even more snack-specialized. On the site people can order crackers, nuts, and dips, as well as a whole litany of chips from Lays, Cheetos, Ruffles, and more. Orders over $15 ship free.

According to an email sent to The Spoon, the majority of orders placed on PantryShop.com or Snacks.com will arrive within two business days. Obviously that’s not going to sate any chip cravings happening right now, but in a time when finding a grocery delivery spot is almost as hard as finding the golden ticket, two days is actually not that long. And considering everything that PepsiCo is sending is shelf-stable, speed is not exactly of the essence.

Considering the meteoric growth of online grocery since the coronavirus pandemic began, it’s no surprise that PepsiCo is trying to take advantage by launching its own direct sales platforms. With Instacart orders, PepsiCo is competing with other brands to get in your cart. By taking the process onto their own site, they own your purchase 100 percent.

That is, if consumers will go for it. There may be increased interest in online grocery shopping, but I’m not sure if consumers are willing to add another marketplace to their digital purchasing habits. Do people have enough loyalty to PepsiCo brands to place an entirely separate snack order on Snacks.com, as opposed to just adding a few bags of Hot Cheetos to their regular online order?

I suppose, like so many things right now, we’ll have to wait and see. If PepsiCo does see some healthy interest you can bet we’ll see other Big Food brands like Coca-Cola or Nestlé following suit with their own online marketplaces. What better to go with your PepsiCo Snack Pack then a Coca-Cola Soda Pack to wash it all down?

May 7, 2020

Lunch Meat and Waffle Makers? NPD’s Susan Schwallie on How COVID-19 is Transforming our Dining Habits

The coronavirus pandemic has upended almost every aspect of our life, and eating habits are certainly no exception. What, where, and how we’re making and consuming our food has transformed dramatically in the past eight weeks alone.

At today’s virtual event Changing Food Habits in the Era of COVID-19, Susan Schwallie of market research firm NPD Group dug into the data on how the pandemic is shifting the way that we eat. Some you might be able to guess (more carbs and online grocery), but NPD’s numbers give some surprising insight into where and what we’re eating right now — especially at home. Here are a few of the biggest shifts she’s seen:

More Eating at Home
Unsurprisingly, as restaurant dining rooms around the country shuttered in March and consumers began working from home, people started to eat more at home. Schwallie noted that there was about a 6 percent lift in the number of meals consumers ate at home this April, compared to the same time period last year.

That might not seem like a lot. But according to Schwallie, “these are actually massive numbers.” Consumers already ate about 80 percent of their meals at home, a carryover from the shift away from restaurants after the 2008 recession, so that additional six percent equates to millions of meals.

The Return of the Sandwich
Not only are people eating more at home, what they’re eating is also shifting because of the pandemic. Schwallie noted that consumers are cooking in big batches, relying on leftovers, and buying private label and less expensive brands to make their dollars go further. As she pointed out, these shifts are pretty similar to what happened in the wake of the 2008 Recession — only now, disruptions in the supply chain are causing temporary shortages of products like flour, yeast, and pasta.

The Recession also saw the rise of brown bag lunches — something that’s not exactly relevant now. In fact, Schwallie noted that lunch is the meal experiencing the biggest shift lately, as office workers no longer pick up food to-go from restaurants. “It’s the return of the sandwich,” she said.

In fact, the food with the biggest spike in at-home consumption since the pandemic began? Lunch meat. (The beverage with the biggest spike is — you guessed it — wine.)

Source: Susan Schwallie, NPD Group

The Rise of Niche Appliances (and Carbs)
With more people cooking at home, it’s no surprise that we’re relying more heavily on kitchen appliances. But the type of appliances may be surprising. Schwallie said that in the week ending March 7 — around the time that people were realizing they might be at home a lot over the coming months — there was double-digit growth in sales of niche food and beverage appliances like soda makers, grills, pasta machines, and pizza ovens.

She noted that “carb-related categories” also experienced an uptick in home usage: waffle makers, air fryers, rice cookers, bread makers, etc. One obvious reason is that consumers are turning to comfort food right now. Schwallie also pointed out that as people get into cooking ruts, they might dust off specialized appliances to spice up their meal routine.

Switching to Online and Digital
“COVID has been an accelerator for everything online and digital,” Schwallie stated towards the end of the event. That’s certainly true for the food sector. She noted that third-party grocery delivery experienced a nearly 300 percent increase in sales in April alone.

As we’ve covered pretty extensively here on The Spoon, restaurants are also making rapid pivots to go digital. Schwallie said that online ordering for takeaway orders from restaurants is on the rise, as are ghost kitchens built to fulfill said orders.

Source: Susan Schwallie, NPD Group

What’s Next?
So which of these trends will stick around once shelter in place orders lift and we’re able to return to restaurants? Schwallie named ghost kitchens and online grocery orders as some of the technology that will carry over into the post-COVID world, for sure. Baking bread and using our waffle makers, though? Those trends might not have the same staying power.

—

Next Thursday we’ll be back with a virtual event on The Future of Kitchen Design in a Post-COVID World, with Johnny Grey. Sign up — and check out our schedule of upcoming online events — here.

You can watch today’s event in full below:

Changing Consumer Food Habits in the COVID-19 Era

April 18, 2020

Report: Sweetgreen Lays Off 10% of HQ Staff

It’s confirmed: The COVID-19 pandemic has forced tech-forward fresh food restaurant chain Sweetgreen to reduce headcount.

According to a report on LA-centric new site dot.LA, the company is laying off approximately 10% of its 350 person HQ staff.

The Spoon was the first to report of potential layoffs a couple of weeks ago when I got wind of some reductions-in-force whispers and had confirmed the departure of the company’s head of automation Derek Pietz and director of engineering Ken Cottle. With this news, Dot.LA was able to confirm that the layoffs were much broader than just the tech team and started in late March. From the report:

“Dozens of terminated workers were read a pre-written script at the end of last month and were then logged-out of their Slack and email accounts. “They blindsided us and they weren’t transparent,” said a former employee, who declined to be identified because Sweetgreen made him sign a nondisclosure agreement. “It was disappointing to have five years of the company end like that.”

It’s too soon to tell what things will look like on the other side of the pandemic. Sweetgreen, like many restaurants, has pivoted to help where they can, but also has had to halt parts of their normal operations. The company, which raised $150 million in fresh funding last fall, is likely paring back to lower its cash burn rate.

We’ll continue to keep an eye on this story as it unfolds.

April 18, 2020

As It Turns Out, Italians Are Making Lots More Bread (and Pasta) Too During Quarantine

Here in the States, there’s been lots of talk about how we’ve become a nation of bread bakers with the arrival of quarantine life.

As it turns out, bread baking is an international phenomenon. In a recent Medium post by the CookPad team, they analyze recipe usage data from their Italy team to show how interest in bread making has spiked in the Bel Paese an order of magnitude higher than before the pandemic.

According to the data, interest in the recipe for “pane di grano duro” (which translates to ‘durum wheat bread’ in English) jumped 12-fold, garnering more views during the lockdown than the entire top 10 recipe list did pre-lockdown.

Image Credit: CookPad

And also much like the States, Italians are also seeking comfort through food. Views for ice cream, torta, and fried rice balls were way up. And this being Italy, it should be of no surprise that pasta-making saw a huge increase: Fettuccine saw over a 700% jump in interest in during quarantine.

Italians are also sharing what they are making online too. According to Cookpad, “cooksnaps” (where cooks take photos of their creations) have jumped 3-fold in the app.

I guess it shouldn’t be any surprise that Italians (and Brits, Canadians and pretty much everyone else) are baking more bread and cooking more in general. The big question is what all this forced-home cooking will do to behavior in the long term and what it means for different participants in the food and cooking ecosystem. It will be a couple of years before we can gauge the staying power of new habits learned during this time, but my guess is all of this quarantine cooking is, at the very least, giving some of us skills that can better equip for life.

Next

Primary Sidebar

Footer

  • About
  • Sponsor the Spoon
  • The Spoon Events
  • Spoon Plus

© 2016–2025 The Spoon. All rights reserved.

  • Facebook
  • Instagram
  • LinkedIn
  • RSS
  • Twitter
  • YouTube
 

Loading Comments...