Domino’s announced this morning it will launch its Anyware digital-ordering platform in cars in 2019. To do so, the pizza chain-turned-tech trailblazer has teamed up with Xevo, whose in-vehicle commerce technology is currently in about 25 million cars.
This is actually not the first time the Anyware platform has made its way into a car. In 2014, Domino’s worked with Ford Motors to bring voice order to the Ford Sync vehicle. That initiative was slurped up into Anyware when the latter launched in 2015 and is still available today.
With the new in-car app, customers use the car’s touchscreen to find their local store, order, and track the pizza. Voice-ordering will also be available. According to a press release, the feature will be automatically loaded onto cars with Xevo platform starting “in late 2019.” While the release didn’t state which car brands this includes, Xevo already works with Buick, Cadillac, Chevrolet, and GMC, so I’d expect models from those companies to be on the list. Xevo also partnered with Hyundai in 2018 to allow customers to order and pay for meals from Applebee’s, so this isn’t its first go at a QSR partnership.
For Domino’s, the Xevo partnership seems like another stop on Domino’s quest to seemingly try out every new technology it possibly can for delivering pizzas. The list of channels from which Domino’s customer can use the Anyware platform keeps growing: phones, smart watches, TVs, Alexa and Google Home devices, Slack, Facebook Messenger, and Domino’s own Zero Click app. The chain also delivers to HotSpots, which are “non-traditional” locations like beaches, parks, and probably even the zoo. And Domino’s launched a separate partnership with global addressing platform what3words earlier this year, to use the latter’s technology in countries and regions that lack a more straightforward address system.
At one point, Domino’s was the only pizza chain around trying out new technologies left and right, but times have changed. Pizza Hut recently partnered with FedEx to use its autonomous bot to deliver pizzas, and even has some weirder projects in the works, like the autonomous pizza factory on wheels the company unveiled in 2018. (It’s still a prototype.) Papa John’s, who has weathered a good deal of trouble in the last year, got a $200 million investment in February. The company hasn’t said yet what the money will go towards, but if it wants to keep up, a little tech innovation will probably be part of its plans.
The only bummer about the Domino’s-Xevo deal is that you still have to either pick the pizza up at a store or get home by the time the pie arrives. My guess is that will change quickly, and Domino’s will either integrate its HotSpots into car ordering or even use the what3words’ tech. You have to figure that, with its many tech initiatives and a platform called Anyware, Domino’s is aiming to eventually deliver everywhere.
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