With digital restaurant orders set to triple by 2020, it’s becoming more crucial than ever for restaurants to find ways to manage the flow of different sales channels, from third-party sources to in-house mobile apps. And it’s not just delivery. Takeout also accounts for part of the digital orders placed by 60 percent of consumers each week in the U.S. Even in-house diners can now order via an app rather than a server.
ItsaCheckmate, whose software platform streamlines the task of juggling all these orders, has teamed up with Allset to address the latter two of those sales channels: takeout items and in-house meals ordered ahead of time. The partnership, announced today, is aimed at helping restaurants transition to digital ordering, even if they don’t yet offer straight delivery.
ItsaCheckmate’s technology integrates all incoming orders from third parties into the restaurant’s main POS system. Right now, the system connects major POS vendors like Toast and Clover with outside services like Uber Eats, DoorDash, and Postmates. Other third-party partners include the likes of Bite Squad, Texas ToGo, delivery.com, and ChowNow among them.
The whole point of integrating third-party order services with restaurant POS systems is to make the day-to-day workflow easier for restaurant owners and staff, who would otherwise have to manually input all the orders coming from disparate sources — a process that’s fraught with confusion and very prone to human error.
The Allset app, meanwhile, currently serves a few different channels: you can reserve a table, order food, and pay for it before you ever set foot in the restaurant. More recently, the company started offering customers the ability to order and pay for pickup items, too.
Integrating the app with ItsaCheckmate will allow restaurants wanting to include the Allset app among their sales channels to do so without creating more confusion.
ItsaCheckmate counts Dig Inn, Five Guys, Momofuku’s Milk Bar, and Bareburger among its customers. To date, the company has raised $3 million. Allset has raised a total of $8.4 million and currently serves restaurants in NYC, Los Angeles, San Francisco, Chicago, and Houston, TX.