Category: Interfaces
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Self-serve kiosks could be one bit of technology used to help restaurants re-open. Switching to kiosks can help eliminate ordering from a worker behind a counter and thereby reducing human-to-human contact. But the problem with a lot of kiosks is that they still require people to use a touchscreen when it comes to browsing a…
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Heading to CES? Make sure to wear comfortable shoes, bring some Tylenol, and get ready for lots of food and cooking tech! Having gone to the world’s biggest consumer tech show for well over a decade, I’ve gotten pretty good at finding new products that are of interest to me. That said, even for someone…
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Sensory, a company that creates artificial intelligence for edge computing, announced today the release of a specialized version of its TrulyNatural speech recognition platform for home appliances. The technology can be used by appliance manufacturers to add voice control functionality to their devices. According to Sensory’s press announcement, the company’s speech processing is all done…
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In what is becoming its own holiday tradition, Amazon sent out a press release this week explaining how Amazon and Amazon devices in particular crushed it this past Cyber Monday. In Amazon’s typical vague fashion, the company didn’t release any hard numbers, saying only that “Customers purchased millions more Amazon Devices compared to the same…
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If you are a restaurant in 2019, one of your most valuable assets is your customer data: what they order, how much they spend, whether or not they hate parsley. There are numerous tech platforms nowadays to help restaurants access this mountain of information, but historically that’s meant handling a tablet or mobile device along…
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It had been rumored that Amazon was going to announce a set of earbuds at its big media event today yesterday. But I don’t think anyone guessed that those earbuds would tell you where to find tomatoes at your local Whole Foods. The Amazon Echo Buds let you wirelessly listen to music and take calls,…
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McDonald’s announced today that it will acquire Apprente to bolster the fast food giants voice-based ordering capabilities. This is the second tech startup acquisition for Mickey D’s this year, and the Apprente team will form the basis of a new tech lab for the chain. In the press announcement, McDonald’s described Apprente and how it…
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Increasingly, Domino’s is seen as a company striving to get pizzas anywhere at any time and to anyone. But that apparently doesn’t include the blind. In the last year alone, the company has made many advancements when it comes to finding easier, faster ways to get the pie to customers, from autonomous delivery to testing…
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The global kiosk market is expected to be worth $30.8 billion thanks in large part to the shift in quick-service restaurants (QSRs) towards self-service technology, according to a new report by Tillster and research firm SSI. The Tillster research surveyed 2,000 QSRs and their customers. According to its findings, kiosk usage in restaurants is up…
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Restaurant tech platforms HotSchedules and Fourth announced today they have merged business operations to create an end-to-end restaurant management SaaS solution. According to a press release sent via email, the deal was backed by Marlin Equity Partners and Insight Partners. Fourth has long offered a software package for restaurants that collects and analyzes various pieces…
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Not so long ago, Chipotle was known more as poster child for fast-casual foodborne illness than for its burritos. A few years and a regime change later, and the chain is talked about not for E. Coli but for its digital transformation efforts that are much praised across the industry. Those efforts have in no…
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There’s a whole lot of tech nowadays promising to help restaurants manage a whole bunch of tasks: delivery apps, POS systems, getting apps to talk to the POS system, back-of-house inventory, employees schedules, customers wanting more personalization. The list could realistically fill an 800 word post and still not be complete. Little wonder, then, that…
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