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Third-Party Delivery Suspends Services to Comply With Curfews

by Jennifer Marston
June 2, 2020June 2, 2020Filed under:
  • Around The Web
  • Business of Food
  • Delivery & Commerce
  • Featured
  • News
  • Restaurant Tech
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Minneapolis, Los Angeles, Nashville, Philly, Atlanta . . . the list of cities under curfew goes on, and if you live in one of those places and were counting on some food delivery for your supper, you’ll have to look elsewhere. DoorDash recently told The Verge it is “pausing” operations to comply with those local curfew orders. 

From The Verge:

DoorDash, which has seen an increase in orders as restaurants have been forced to suspend eat-in dining during the pandemic, told The Verge it is pausing operations to abide by curfews. Its spokesperson did not provide details about which cities were affected as of Monday.

Uber has also suspended service in some cities, which extends to its Eats food delivery business. An Uber spokesperson told Business Insider that customers should use the app to learn more about these suspensions, and that they should use Uber/Uber Eats “for emergency purposes only during this time.”

Postmates, which is the biggest service in Los Angeles, is also abiding by local curfews. Grubhub said it is “pausing operations when needed.”

Delivery companies aren’t being specific about which cities have suspended which services. Even in places where an order goes through, they are then cancelling orders. For ones that actually go through, some drivers are having trouble actually getting the food to customers:

Alright, who ordered DoorDash in the middle of a protest? pic.twitter.com/T7u4K1Vmkr

— Barstool Cincinnati (@UCBarstool) May 31, 2020

How long these suspensions and changes to service last will, most likely depend on when the unrest subsides. To find out if food delivery is a realistic prospect in your city, best to check for updates directly in these services’ apps.


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Tagged:
  • delivery
  • DoorDash
  • GrubHub
  • Postmates
  • third-party delivery
  • Uber Eats

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