About Chocolate Noise: Chocolate Noise is a woman-owned social enterprise obsessed with bean-to-bar chocolate. We lead team-building chocolate tastings for the corporate world. Our guests learn everything from how to taste artisanal chocolate like an expert to how transparent trade works to how to pair fine chocolate with fine wine. Our chocolate sommeliers have over 30 years’ collective experience in the chocolate world, studying the cocoa supply chain, working at some of the best artisanal chocolate companies in the world, and judging bean-to-bar chocolate competitions. We work closely with the craft chocolate community in the U.S. and in cacao-growing regions, sharing profits and contributing to social justice projects across the world. Our tastings and work have been featured in The New York Times and Bon Appetit, and on the History Channel.
About Founder Megan Giller: Megan Giller is an award-winning food writer and the author of the best-selling book Bean-to-Bar Chocolate: America’s Craft Chocolate Revolution. Her writing has been published in Slate, Zagat, and Food & Wine, among other places. Megan’s blog Chocolate Noise was a 2016 Saveur Food Blog Awards finalist. A member of the Fine Chocolate Industry Association, she speaks at FCIA events, judges the International Chocolate Awards and the Chocolate Alliance Awards, and teaches classes at the Institute of Culinary Education. She regularly appears on TV and radio programs as a chocolate expert.
Job Description: We’re looking for a sales development representative to get potential corporate clients as excited about chocolate tastings as we are! As many clients’ first point of contact with Chocolate Noise, this person should communicate enthusiastically and effectively via email and phone. You should have a strong understanding of the sales process, a keen attention to detail, and the ability to close deals. This role will be responsible for managing the corporate sales pipeline and following up on marketing campaigns, and in doing so, developing relationships and building trust with potential and returning clients with an eye on business development. You’ll execute contracts and outbound invoices for tasting sales as well as compile and analyze sales data for the team. You’ll work with teams at large tech, law, finance organizations like Google and Salesforce (both long-term clients) and also exciting startups and nonprofits like Virginia Dare and Girls Write Now. You should be a self-motivated go-getter, comfortable working independently and with a small team. This role would start with a part-time month-long trial period. It would advance to a multiple-month part-time or full-time position, and hopefully a full-time, permanent position when the time is right. We’ve experienced more than 80% growth year over year for the past two years and look forward to continuing to build our chocolate-loving community.
Objectives of the Sales Development Representative:
- Grow sales by capturing our healthy flow of leads
- Manage and maintain a pipeline of interested prospects through final sale
- Build warm and sincere long-term relationships with clients
- Represent our company’s integrity and superior customer service
Daily and Monthly Responsibilities:
- Field incoming tasting inquiries
- Identify client needs and curate our services to meet them
- Close contracts and invoices
- Utilize Zoho CRM to track all sales activities
- Leverage client relationships to generate new sales opportunities
- Gather and analyze sales data
- Create and maintain sales materials
- Attend staff meetings
- Report to manager with weekly, monthly, and quarterly reports
- Commit to 25 hours per week
Required Skills and Qualifications:
- Bachelor’s degree or at least 5 years of relevant work experience
- 1-3 years of sales experience, with a track record of exceeding sales targets
- Excellent verbal and written communication skills
- Technically adept, self-motivated, and driven by results
- Proven creative problem-solving approach and strong analytical skills
- Strong organizational skills
- Proficiency with Zoho or other CRM software
- Proficiency with G Suite
Preferred Qualifications:
- 1-2 years of experience maintaining and executing contracts
- 1-2 years of experience processing invoices
- Knowledge of craft chocolate and/or specialty food
Benefits: Amazing chocolate! Seriously, we taste and talk about chocolate almost every day. You will learn more than you ever wanted to know about how to taste, how chocolate is made, and how quirky this craft world can be. We also offer a competitive hourly rate and tiered commission structure which combined we expect will start around $55k and we anticipate will grow as we do. We’re a remote team, and we pride ourselves on creating a fun, professional yet relaxed atmosphere and a sustainable work-life balance. We offer generous PTO and sick days, time off during slow seasons, and a flexible work schedule.
To Apply: Please send your resume and cover letter to Kim LeVine at events@chocolatenoise.com with the subject “Sales Development Representative – [Your Name]”. We will be reviewing applications on a rolling basis.
