Category: Restaurant Tech
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For small operators (and big ones as well) in the pizza business, Andrew Simmons’s posts on Linkedin have become must-read material. That’s because Simmons, who I wrote about last year as he experimented with utilizing pizza automation technology in his San Diego area restaurant, has open-sourced his learnings as he continues experimenting with various forms…
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We’ve been tracking Chef Robotics before it was even called that when the company’s CEO and founder, Rajat Bhageria, spoke at The Spoon’s food robotics conference ArticulATE in 2019. At the time, Bhageria was still in stealth on what would become his restaurant robot company, but he had hinted that he was up to something…
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The AI-voice bot customer service wave is coming at us fast, and the latest chain to roll out the technology is the sub-sandwich chain Jersey Mike’s. Soundhound announced this week that Jersey Mike’s will deploy its voice AI ordering system to allow customers to place orders by phone. According to Soundhound, the AI has been…
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Before the pandemic, Lee Kindell ran a travel hostel in Seattle, where he was known for the tasty pizza he served his guests. A couple years and a pandemic later, he’s running Seattle’s hottest restaurant and has just closed his first round of funding. In an interview with The Spoon, Kindell has revealed that MOTO…
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This week, Canadian food robot startup Cibotica announced that its first food robot is fully operational in a multi-brand ‘digital food hall’ called Food Republic in Vancouver, Canada. According to the company, the fully robotic makeline named Remy can assemble up to 300 salads per hour utilizing the company’s proprietary dispensing technology. Cibotica cofounder Ashkan…
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For the past half-decade, former Uber CEO Travis Kalanick has been endeavoring to reimagine how restaurants operate by building a nationwide network of ghost kitchens under a business called CloudKitchens. That business, which he and his team constructed stealthily under a holding company called City Storage Systems (CSS), was joined at the hip by another…
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When John Ha started Bear Robotics, he was a computer scientist with a restaurant side hustle who thought he might make the lives of his servers easier through automation technology. Since then, his robots have shown up in restaurants across the globe to lift some of the burden of physically demanding restaurant service jobs. As…
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Over the last couple of years, we’ve seen a flood of new technology making its way into the restaurant customer experience in everything ranging from mobile ordering apps to digital touch screens. And now, with perhaps the biggest wave of new technology yet, we’re seeing new ways in which restaurants will use tech to reinvent…
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For most of the past couple of decades, Lee Kindell ran a backpackers hostel and boutique hotel in Seattle where he made pizza for travelers as a way to make them feel welcome and share stories over a good meal. The pizza was so good that guests often told Kindell he should open his own…
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Over the last six months, we’ve watched as seemingly every quick-service restaurant chain jumped on the AI freight train, integrating new generative AI technology into apps, chatbots, and voice ordering tools to expedite the customer experience. Now, it looks like food-ordering platforms DoorDash and Uber Eats are taking their turn to roll out AI tools.…
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Last week, Mexican food fast-casual chain Chipotle lifted the curtain on a new avocado processing robot called the Autocado. The new prototype robot, developed in partnership with food robotics innovation studio Vebu, will slice, core, and peel avocados before human hands mash them into Chipotle’s famous avocado dip. The robot is being trialed at the…
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Last month, after 29 months straight of job gains, the number of total available restaurant jobs dropped. It wasn’t a huge dip – 800 jobs – but compared to the previous month’s gain of 24 thousand and monthly gains as high as 81 thousand at the beginning of the year, the dip was somewhat surprising,…
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