McDonald’s Drive-Thru Plans Need to Factor In Franchisees
The big to-do in the drive-thru lane of late is news that McDonald’s is testing automated ordering at 10 locations in Chicago, Illinois. The tech is based on an acquisition […]
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McDonald’s Testing AI-Powered Drive-Thrus in Chicago
McDonald’s has started testing out drive-thrus that use artificial intelligence systems, rather than humans, to take orders. CNBC reported yesterday that the new automated drive-thrus are in use at 10 […]
Bluestone Lane Expands Its Tech-Enabled Cafes, Adds Drive-Thru Lanes
Bluestone Lane, a coffee chain known for healthy eats and Australian hospitality, announced this week it is expanding beyond major urban centers in the U.S. and will be in suburban […]
7-Eleven Is Adding Drive-Thrus to Its Restaurant Business
Neither dine-in restaurants nor drive-thrus are commonly associated with the name 7-Eleven, but that many not be the case for long. The convenience store chain announced this week that its […]
Survey: Curbside, Drive-Thru Usage High But Long Wait Times Are a ‘Dealbreaker’
Restaurant-goers continue to head to the drive-thru in droves, according to new survey data from mobile location tech company Bluedot. In the last month, 91 percent of respondents said they […]
KFC Is the Latest QSR to Ditch the Dining Room in Favor if Digital Drive-Thru
KFC unveiled two new designs today for future stores that emphasize off-premises order formats and minimal dining room space, according to Nation’s Restaurant News. The Louisville, Kentucky-based chain is the […]
McDonald’s Is the Latest QSR to Embrace the Drive-Thru-Centric Restaurant Format
At its McDonald’s 2020 Virtual Investor Update today, McDonald’s unveiled a long-term growth strategy that includes a new loyalty program, more AI and machine learning in the drive-thru lane, and […]
Burger King, Popeye’s to Modernize Their Drive-Thrus With More Tech
Restaurant Brands International (RBI) announced today its plans to “modernize” the drive-thru at more than 10,000 Burger King and Tim Horton’s locations in North America by 2022. Additionally, a drive-thru […]
Drive-Thru Times Are almost 30 Seconds Slower in 2020
Around this time last year, we asked whether tech could help drive-thru wait times, which have steadily grown longer over the last couple decades. Tech certainly tried to help this […]
Survey: Drive-Thru Orders and Mobile App Usage at Restaurants Are Up
Consumers are using a mobile app more often than just a few months ago to order restaurant food, according to new survey data from Bluedot and research firm SeeLevel HX. […]
Shake Shack Pivots to Drive-Thru, Adds Direct Delivery
Shake Shack said on its earnings call yesterday that it will start opening restaurants with drive-thrus, with the first of them slated to open in 2021. The chain didn’t name […]
Chipotle’s High-Tech Drive-Thrus Will Steer the Brand’s Future Plans
Today, fast-casual brand Chipolte said it is celebrating the launch of its 100th Chipotlane, the chain’s version of a high-tech drive-thru, but there was much more to the announcement than […]
