Daily news and analysis about the food tech revolution
People who have lost their jobs or are otherwise impacted by the COVID-19 pandemic most likely know that help is out there. Today Waze, the crowdsourced map + best optimizing […]
KFC is exploring technology that would automate the process of ordering and upselling items in the drive-thru, according to an interview the chain’s U.S. Chief Technology Officer Christopher Caldwell did […]
Chipotle’s is “knocking on the door of digital becoming $1 billion business,” CEO Brian Niccol said on a the company’s Q3 2019 earnings call today. Digital sales for the fast-casual […]
Another year another Smart Kitchen Summit, which happened this week and included much discourse on the connected kitchen, food as medicine, and, of course, how tech is changing the restaurant […]
Wait times in the drive-thru lines are getting slower, according to QSR’s annual Drive-Thru Study, which launched this week and says drive-thru speed of service in 2019 was 20 seconds […]
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If you want a hint at what all drive-thrus of the future might look like, head to Australia, where KFC is piloting its first-ever drive-thru concept store. The store, which […]
Last week the Wall Street Journal broke the story that McDonald’s is testing robotic deep fryers and voice-activated drive-thrus at a location in suburban Chicago. The story didn’t lay out […]
One of my favorite things about tech is that it starts a lot of debate. Even within our small team here at The Spoon, we’re constantly on different pages about what’s groundbreaking and what’s just hype, whether something’s progressive or just invasive, how to spell the phrase “food tech.”
It’s no secret that drive-thrus have gotten slower in recent years. As the the QSR 2018 drive-thru study reports, major quick-service restaurants (QSRs) like McDonald’s and Wendy’s see about 70 […]
We’ve talked about AI coming to the drive-thru for some time now, and in Denver, CO, one company is finally making that happen. Valyant AI, a CO-based AI company, has […]
You’d think mobile ordering and payments would be the obvious answer to the question, “What’s the future of the drive-thru?” After all, placing a food order via your smartphone is […]
