Category: Data Insights
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From parental leave policies to sustainability initiatives, Sweden is typically considered one of the most forward-thinking nations on earth.So it’s no surprise the country consistently pops up in food tech conversations, often for unusual projects that seem quirky at first glance but can actually tell us a lot about how tech is changing the way…
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San Francisco-based restaurant-tech company Eatsa dropped not one but three big pieces of news today. The company has officially rebranded as Brightloom, partnered with Starbucks to integrate the coffee giant’s tech into its own platform, and raised a $30 million Series B funding round. The round was led by Tao Capital Partners and Valor Equity…
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Restaurant tech platforms HotSchedules and Fourth announced today they have merged business operations to create an end-to-end restaurant management SaaS solution. According to a press release sent via email, the deal was backed by Marlin Equity Partners and Insight Partners. Fourth has long offered a software package for restaurants that collects and analyzes various pieces…
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It’s only July 9 and I feel like I’ve already written “delivery is table stakes” this year so many times it’s lost some of its meaning. But it — the phrase and the delivery model itself — is here to stay, and businesses who aren’t at least working towards a strategy in that area will lose…
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If the last year was was all about restaurants realizing they must do delivery, the next 12 months will be about how they’re doing it, and this question in particular: Do you go with a third-party service à la Uber Eats, or go it alone? Those in favor of third-party delivery cite increased visibility, lower costs…
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All of the investments grocery retailers are making into robotic fulfillment, curbside pickup and even self-driving delivery hinge on the idea that shoppers will migrate from their habitual shopping in-store to shopping online. That can be a big ask when talking about a product that people often want to look at and touch before buying.…
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Dunkin’s westward expansion of its next-generation concept stores continues, with news that the Quincey, MA-based chain is testing out self-service kiosks at full-service locations in California. The company highlighted this at the end of last week when it opened its 100th next-gen store in the state of California. Like the other Dunkin’ concept stores, this…
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Dunkin’ announced this morning it is now available for delivery in all five boroughs of New York City. Dunkin’ is already in select cities in the U.S. through partnerships with Grubhub as well as DoorDash. For the NYC test market, Dunkin’ will be available exclusively through Grubhub and Seamless (Grubhub’s NYC-specific brand). Grubhub isn’t a…
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There’s a whole lot of tech nowadays promising to help restaurants manage a whole bunch of tasks: delivery apps, POS systems, getting apps to talk to the POS system, back-of-house inventory, employees schedules, customers wanting more personalization. The list could realistically fill an 800 word post and still not be complete. Little wonder, then, that…
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Restaurant reservations platform OpenTable announced this week it has partnered with restaurant management platform Upserve for a “two-way data flow” between systems that will share data about guests and help restaurants create a more personalized experience for customers. OpenTable’s GuestCenter operating system will integrate with Upserve’s POS system to give restaurant servers real-time information about…
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Chick-fil-A is now using AI to monitor social media feedback from customers in order to detect and prevent foodborne illness, QSR reports. At last week’s ReWork Deep Learning Summit in Boston, Chick-fil-A’s senior principle IT leader of food safety and product quality, Davis Addy, explained how this tech works. For most QSRs, gathering feedback from…
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Artemis, formerly known as the indoor-farming company Agrylist, announced today an $8 million Series A round. According to a press release via email, the round was co-led by Astanor Ventures and Talis Capital, with participation from New York State’s Empire State Development Fund and iSelect Fund. The latter two companies are existing investors. The new…
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